Professional Outdoor & LED Products
Written by the business, not verified by us.Lightmalls (www.lightmalls.com) has a 3.6 out of 5 rating on OK.one, based on 351 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 32% give 1 star; The business has replied to 82% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-10-24.
Very happy with the service. It took a little bit of time to get here but the customer service was very responsive and made sure delivery came as expected. Well packed, I have bought this product a few times and keep coming back for more. Thank you to everyone that helps on the orders, even during the busy holiday seasons.
It took a little time to get to Canada but that was Covids fault - it arrived a few weeks late but worked great/ my correspondence was always answered promptly and they addressed my issues in a timely manner - taking into mind that I’m in Canada and they are on the other side of the world .
Despite the mixed reviews that I initially read, my experience was very positive. I did contact customer service once to ask for status and the response was prompt and honest. The light arrived well packed and works perfectly. Would recommend Lightmalls 100%.
Ordered a Head lamp 17days before Christmas. Was a little nervous. Promised 7-15 day shipping, The order came in day 16 Slight delay in Chicago USPS (2days) I was able to track shipping from China to US and then once it hit USPostal service last mile. Very accurate. All things considered I am very pleased. Will order from them again. Price was very very good Product was just what was ordered. Great job
Delighted with quality of bicycle front light obviously have yet to be able to comment re ;reliability etc but certainly build /packaging & very prompt help from customer service most impressive .
Smooth transaction, products well and safely packed. It took a long time to receive the goods but it did not depend on Lightmalls. Have a happy 2022!
They shipped very quickly and it arrived within a couple of weeks or less from China to Italy. The original shipment was missing some of the parts unfortunately but they replied almost immediately via email and they sent the missing parts on the same day. I have received therefore everything although in 2 parts, but they included a small gift to make up for the trouble. All in all a 5 star experience.
Item as described ( Manker U22 III ) delivered within stated time. Thanks, Will buy again.
Great to do business with. Well packaged. Great communication. For free shipping it was very fast and easy to track.
Despite having ordered & paid for a torch in excess of £100 a couple of weeks ago, they still haven't shipped it & keep sending me an automated reply when asking for a refund. Don't trust or order from them & look elsewhere to buy your item!
Hello, I am really sorry for the inconvenience. Can you provide us with the order number? We will help you check whether the package is dispatched. If the parcel cannot be dispatched on time due to lack of inventory, we will refund you immediately.
I got a second one because the first delivery was failed. I hope the lamp lasts a long time.
Good little flashlight for your keychain but not worth the price at all. $ 10-15 would be a good price ...
Hello, thank you for your suggestion. The products in our store are quality guaranteed and free shipping. And without any tariffs, the price is already very affordable.
All good, ordered head torch for almost half the price in the UK, shipped from China, arrived in 5 days. Would buy from them again.
Yes I bought this light and it’s very nice a powerful it lights up night time to day thankyou
Item broke before I even attached it to my bike. I sent pictures and videos as per their requst. They offered to fix it (not replace it or refund it) but I would have to pay to post it back to them. 4 in 1 T6 LED bicycle light mobile phone holder bicycle horn mobile power headlight USB rechargeable
Hello, I am really sorry for the inconvenience. If the product has quality problems and you return it, we will bear the freight.
Fast post to UK with no additional fees. Great torch / flashlight Klarus XT2CRPro and excellent customer services. I had an issue that they sorted out via email with a quick response. Very happy and would use again.
Anxious for delivery I emailed customer support for update. Immediate response. 👍. Flashlight delivered. Pleased with performance.
quick delivery communication perfect i recommend!
Zero customer service I recently ordered a dive torch and mistakenly ordered unprotected batteries as they were the same price as the protected ones I clicked on the wrong product. Within minutes when I realised my mistake I emailed them and have received no reply whatsoever
Hello, we did not receive your email, can you provide the order number? We can replace it for you. You can contact us through this email:[email protected]
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