Lightmalls

Perfect service

Perfect service! The staff were always responsive to me and reacted quickly. The goods are flawless and the delivery is very uncomplicated. All this with very good conditions. Lightmalls was simply recommended.

Caution. They take your money, but don‘t deliver, don‘t react.

Made a purchase a month ago. Both articles in stock (and still are). Order is still „in process“. Nothing shipped yet, nothing arrived yet. And no responses to two contact requests now (via their own contact form). Just sent the third, and if they fail to react again I‘m getting Paypal involved to get back my money. Like they say, if it seems too good to be true, it‘s probably not true. Goes for the prices there as well, it seems. PS: They didn’t reply to the third contact attempt either, I got Paypal involved, and Paypal reimbursed my money. Their reply is nonsense—no attempt was made to ship the order, no info was updated, and no-one replied to any contact. As I wrote: don’t trust them. It’s not worth the few bucks you save.

Great service

Great service. Very caring staff who followed up on package to ensure all was well. I trust the company who have helped me several times. Arrived on time and very well packed. Excellent.

Received with Thanks.

Took a while past delivery date but received with a small gift. Thank You.

I recommend the site

I received my lamp HC65 V2 today. Unfortunately, it doesn't work. Is BREAKDOWN After contact with the sales department does, I will let you know that it is a serious site. I had a problem upon unboxing. The customer service and the technician have properly assessed the problem. I'm waiting for the new battery. Thank you. A malfunction can happen anywhere. I recommend this site for its prices and after-sales service ...

Superb price, quality, and delivery.

The price and quality of the product are superb, the notifications excellent, and the delivery time was very very efficient. I would recommend.

Great customer service

Great customer service, regular updates, reasonable shipping speed. Would buy from again!

Headlight gaurd for BMW GS Adventure

I am very pleased with the headlight guard I bought for my GSA. I didn't think I would recieve it as quick as I did. If I had a question, I recieved an answer the same day. Quality of the product was fantasic. 5 Stars Vern P

Quick Reliable service

Very helpful to deal with

I had ordered them on 1/5/2022 and just…

I had ordered them on 1/5/2022 and just received them on 2/1/2022. They were packaged very well. I just wish they had arrive much sooner. Overall a good experience.

Caution, difficulties with returns

This company provides genuine Magicshine lights at a great price. However if you have any faults with your purchase, you will be unable to return the light unit, (if it has a battery) using Royal Mail. Initially customer service were very helpful. Now I'm being repeatedly told "we posted it to you, you post it back" I have tried three different post offices, all refused to accept the light.

Excellent Experience; Great Price

Based on the disparate ratings, I was a bit reluctant to try this outfit, but the pricing was excellent - plus no ST and no S/H, and I was in no great hurry for the Nitecore TINI2 flashlight I wanted to purchase. So I decided to give it a try. Received immediate confirmation, with a promise to send along a Tracking No. within a few days. Arrival time was plainly stated as "8 - 20 days." Shipments originate from you-know-where, and given the vagaries of international shipping, customs, and USPS delays, I suppose the "wide window" in ETA is warranted. Sure enough, it did take most of 20 days, but the Nitecore flashlight arrived in perfect condition, sealed and brand new. I have now fully charged it and it works like a charm. YMMV, but based on this transaction I would not hesitate to recommend this outfit - and I will surely do business with them again. Steve Ferris SW FL

Placed order in mid November hoping to…

Placed order in mid November hoping to have by Christmas. Now Jan.17th and have seen no sign of my order. They have responded to my inquiries hence the two stars. Will give them a little more time before I cancel order.

Lightmalls shopping China

This is the first time i used Lightmalls in China i ordered an expensive battery charger,i must say they responded to my emails quick and i was so surprised how quick i received my packet just over a week,if i order something on ebay from the UK takes longer most of the time Aliexpress 3 to 4 weeks,

Good relation price / quality, i recommend!

Shipment was in a reasonable time and really well packed. Its my first time buying on this website and i will buy more! Hope it goes as perfect as this one.

Delivered on time and great price…

Order came on time and for a great price but unfortunately was damaged upon arrival. Lightmalls immediately sent out a replacement free of charge that arrived just in time for Christmas. Can’t fault them. 10/10

Excellent service

Just writing a review on my recent…

Just writing a review on my recent purchase. Although my parcel got delayed due to certain circumstances which is beyond their control. The customer service was able to help me follow up where my parcel was so I was very happy when I finally got them. I will definitely order here again. Also the quality of item was very good and Im happy with my purchase. Thank you lightmalls.

Gav J BraithwaiteUnited Kingdom · 4 reviews · Posted 2021-12-31

Recommended

I've been using Lightmalls for quite a few years. I have always been very happy with my purchase and the service I have received. They are extremely competitive against high street prices.

Top class service

Top class service, fast delivery, well packaged and excellent value.