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About Living Spaces
Data updated- Website
- www.livingspaces.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 0% (0/53)
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About this business
Shop Living Spaces furniture. We have an unmatched selection and guaranteed low prices with same day shipping.
Is Living Spaces legit?
Living Spaces (www.livingspaces.com) has a 3.0 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 47% rate it 4 stars or higher while 43% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-24.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers frequently praise the staff for being exceptionally helpful, friendly, and knowledgeable during their visits. People truly appreciate the welcoming physical store environment, the smooth purchasing process, and the large selection of available quality items. Some reviewers were not happy with the delivery scheduling and customer support response times when unexpected issues arose. Customers also reported receiving damaged or flawed products and encountering significant difficulties when trying to secure replacements or returns. Others mentioned experiencing long delivery delays and extremely poor communication regarding out-of-stock furniture or custom fabric orders.
Auto-generated from all reviews of this business. For reference only.What people say
Living Spaces - Logistics/Delivery issues
Living Spaces - Lone Tree, CO. Had a good in store experience and ended up purchasing a bedroom set, mattress and adjustable frame. On the day of delivery, I had to call them only to find out our order had not been loaded on the truck. I had all the old furniture removed in the a.m. to be ready for the p.m. delivery. Customer service over the phone was little to no help. I went down to the store and spoke with customer service explaining that I'd taken a day off work for the delivery and was out at least $300 income not to mention that I will need to take an additional day off once the proctologist examines their logistics manager in search of his/her head. The customer service person was very apologetic and, unfortunately, had to deal with my unhappy mood. Her supervisor was sitting close by but didn't have to sense to step up. They initially offered me a 10% refund. Not good enough. Even the 20% they offered after my personal visit seems like a weak concession. Had to buy a queen sized air bed to hold us over until they figure out what's going on. BTW, call back is 24 - 36 hours. Do yourself a favor and go to American Furniture Warehouse.
I will never buy from Living Spaces…
I will never buy from Living Spaces again. The quality of these pieces are so cheap it's ridiculous. I haven't even had this couch for more than 2 years and this stupid piece already broke off. You can see how cheap this is made by having this as a support holding up a persons weight. I only weigh 180 pounds and this piece of crap already broke. And guess what they won't return it! I went to More furniture down the road and they have way better quality. Don't waste your money here because you'll have to buy another couch a year or 2 later. Complete waste of money and I'm very disappointed. Terrible
Company has NO INTEGRITY
Company has NO INTEGRITY This company does not care at all about their customers or about honest representations of their products. I would strongly recommend buying elsewhere.
The store is well lit and welcoming to…come in and shop.
The store is well lit and welcoming to see the great variety of all the items there. Sales person Shane was very helpful that led me to purchase a recliner I shopped for. I received good explanation of the product, warranty, delivery, I was pleased with the variety of products and models available. Delivery planning fit my calendar. Overall very satisfied.
Lot of collection
Lot of collection. Happy with the purchase and representative helped lot.
Great customer service by Kayla
Great customer service by Kayla. Recommended.
Living Spaces does not honor warranty or stand behind products
I purchased the Playa 60” rectangular charcoal gray concrete outdoor firepit in May 2025. We used it 3 or 4 times that summer and by October the paint on the top had large cracks like a spider web across the whole surface. We moved the firepit into the garage for the winter. (The manual says this “Outdoor” firepit should not be in direct sunlight or left in the cold and if it gets wet it should be dried off immediately. How is this an “OUTDOOR” firepit?) When I went to get the firepit out in March 2026 the whole top surface paint was flaking off. I checked my warranty and it said it was covered for 1 year. I submitted a claim through Living Spaces, and they responded back that this was not a covered item because this was considered normal wear and tear. So, I paid $800 for a heavy outdoor firepit that is allergic to the sun, and I apparently need to bring in the house and tuck it into a warm comfy bed every night if I expect it to last a whole year. Stay away from this product and probably anything at Living Spaces as they do not stand behind their products.
No pressure sales!
I love the fact that they do not do high pressure sales tactics like many other stores. They offer help but then leave you alone if you don’t need help. They are very helpful and kind still and it’s the first place we go when needing furniture. Love the furniture as well. It’s super high quality and stylish!
Buyer Beware on Warranty Service Claims
Buyer Beware – Living Spaces “Care Free” Protection Plan I purchased Broadway dining chairs from Living Spaces under Order SO-012413720 along with their 5-Year Care Free Protection Plan, expecting reasonable coverage if something went wrong. Under normal residential use, eight chairs from the same purchase failed at the exact same structural point — the caster mounting assembly at the base of the chair legs. The chairs became unstable and unusable. I filed a claim with the warranty administrator (Uniters North America) under Claim C3251449. A technician eventually inspected the chairs and confirmed repeated structural failures affecting multiple chairs. After the inspection there was no repair, no replacement, and no resolution plan. The claim was ultimately denied. The explanation given was that the damage was both “accidental breakage” and “accumulation of damages.” Those explanations do not match the actual condition of the chairs. The protection plan specifically lists structural failure of components such as furniture legs as covered. Because the claim remains unresolved, I have now: • Filed a complaint with the Better Business Bureau • Submitted the claim to the insurer backing the protection plan • Documented the claim history (Claim C3251449) If the issue cannot be resolved through these channels, the protection plan agreement provides for arbitration through the American Arbitration Association. Living Spaces corporate customer care is welcome to contact me if they wish to review the situation and resolve it directly. Bottom line: eight identical chairs failed at the same structural point and the protection plan has not produced a resolution. If you are considering purchasing the Living Spaces Care Free Protection Plan, read the fine print carefully before assuming structural failures will be handled. This review reflects my personal experience with this purchase and claim process.
Terrible quality
I don’t have high expectations for furniture store but everything should have reasonable limits. If I got brand new furniture set for my son I expect at least no structural damages and scratches, and resolution of problems fast not in three weeks exchange. I will never buy again in living spaces, problems with quality is the main red flag to me. It looks like they just brought me used set from showroom, otherwise I don’t see any explanation
Helpful Staff
The staff was very helpful in our buying experience. We were able to get help in deciding what mattress to get. They were very educated.
Great service
Great service, they don’t hover and they offer drinks with ice!
Grand Prairie Store
The sales guy RJ in Grand Prairie was very helpful with my purchase. He was really nice and answered all my questions with a smile.
Ranji was incredibly helpful in finding…
Ranji was incredibly helpful in finding us a new sofa and loveseat. He made the experience for looking for new furniture delightful. Great customer service. We would shop at Living Spaces in the future.
Friendly and welcoming establishment
The staff who assisted my wife and I were very friendly and knowledgeable about the items in their store, they helped us with our needs. Selena and Coleman were awesome staff and were patient with us while we decide on what couch to purchase. Even though I gave my visit a 5 stars I wish there were a bigger variety of colors to match our decor in the items we purchased. I will return when I need more furniture. Thank you for the great experience and service we received.
Desiree she was a great help she…
Desiree she was a great help she explained every thing to us great experience
Anna was very patient as we made…
Anna was very patient as we made decisions. She directed us to inventory and answered many questions. She introduced Daniel midway through our experience and both listened to provide us solutions. Highly recommend Living Spaces!
Good quality sofa and very good…
Good quality sofa and very good service. Love the bar
Many thanks to Tony
Many thanks to Tony, Tommy, Phil & Tony the brickie. Built a new front porch last week and very pleased with the end result. Would recommend them any time. G Close. Gatley
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