Web hosting and domain hosting services from Midphase. Established in 2003 Midphase is known for great hosting, great service and great pricing.
Is Midphase legit?
Midphase (www.midphase.com) has a 3.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 64% rate it 4 stars or higher while 34% give 1 star; The business has replied to 81% of negative reviews; 23 of them were added in the last 12 months. Last updated 2026-08-11.
Recent email migration to stackmail has gone completely wrong. Midphase's FAQ and knowledgebase haven't been updated to refrect the new imap and smtp server settings. There is no way of phoning tech support. You can't raise a service ticket if your emails aren't working, because they send a 2FA pin to your mailbox. Can't log in to their control panel. Cant do anything. Complete catastrophe for all of my business email accounts.
Monumental FAIL. Keep away.
Reply from Midphase2024-04-02
Hello Jeremy! Thanks for letting us know about your experience and I'm sorry you've not received a solution to your issue.
Please reach out to us directly on '[email protected]' so we can discuss this and help with a way forward.
Hosting plan switch wasn't completed properly, resulting in all my web sites going away.
Contacting chat support, took 1 1/2 hours to get a response.
Once support started responding though, the problems were quickly addressed and I'm entirely satisfied.
Knocked off a star for the company, not the final support tech, for the earlier trouble.
Reply from Midphase2023-12-27
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane