Excellent support team
Their support are active and very helpful. Being an old client since 10 years already, I was always satisfied by their products and chat support. Most of problems/bugs were resolved quick.
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Written by the business, not verified by us.MotionVFX (www.motionvfx.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 17% of negative reviews; 34 of them were added in the last 12 months. Last updated 2026-08-11.
Their support are active and very helpful. Being an old client since 10 years already, I was always satisfied by their products and chat support. Most of problems/bugs were resolved quick.
Motionvfx makes fun editing possible. I admire their work very deeply. Their products open up so many possibilities and there is so many more ways for ones creativity to get to work. Having a lot of fun right now May God bless them
I had some newbie issues using Project 1684. The team at Motion VFX was extremely helpful in getting me on track. Thanks for the personal service Zbigneiw!
I needed help after making an incorrect purchase! Jakub was absolutely and AMAZING help and make sure i was properly taken care of. The response time was something of greatness I tell ya! Knowing I can rely on the help of an amazing Team at Motion VFX really soothes my brain. This is why I've been purchasing from them for soo long!!! Thank you! 10/10 would recommend for any editors out there looking for quality service!! <3
MotionVFX is the reason Final Cut Pro is my go-to editing software. Their plugins are easy to use, versatile, and make storytelling a breeze. Best of all, the whole experience, including their amazing customer service, is so much fun!
Using MotionVFX changed completely my workflow, as a solo shooter, it helped me to save time and to focus in the things I need to. I already bought 3 packs and honestly, the prices are just the best in the market, they're worth every dollar you pay considering all the benefits you pay. BONUS 1: You have 2 seats! So you can install each of your packs on your desktop and in your laptop/workstation! BONUS 2: I you have any problem the team will help you as soon as they can, in my case, it took just some minutes. The customer service, honestly, is just amazing. If you need to save time and progress faster on your creation path, don't hesitate, they're the best!
MotionVFX is topnotch! Very pleased with MorphCut plugin, much better that FCP Flow and customer service couldn't be better. Marcel was beyond helpful and patient, quick response and very knowledgeable, thanks so much!
The greatest people, plugins, and quality I have ever come across. I am a full time video editor for 7 years now and I edit for some of the top 1% YouTube creators. I originally started on Premiere pro but I fell in love with the people and company of MotionVFX, mostly their plugins, that I switched to Final cut pro so I could have more access to their stuff. Straight up their plugins are so good I switched editing softwares lol! HIGHLY RECOMMEND! Also a shoutout to the staff member Jakub who helped me immensely with a small issue I was facing!
Very clean and well designed plugins for Davinci Resolve. One of the template did not do exactly what I needed. A quick chat with the support team and a few minutes later, the plugin got updated with the new parameters. Awesome !!
MotionVFX has truly been a game-changer for me. The tools and plugins have elevated the quality of my work in ways I didn’t think possible—it’s that simple. What I love most is their versatility. Whether I use the tools as they come or as a foundation to customize and build upon, they seamlessly integrate into my workflow. After more than 15 years of editing, I recently transitioned to DaVinci Resolve, and MotionVFX has been an essential part of that journey. If you’re in a similar position, I can’t recommend budgeting for MotionVFX highly enough—you won’t regret it. Their attention to detail is unparalleled, with plugins thoughtfully crafted to meet real-world editing needs. The mInstaller makes setup and updates effortless, ensuring I can focus on creativity rather than troubleshooting. Think of MotionVFX as an investment in your craft—one that will keep delivering value for years to come.
Some say that it's expensive, but it's totally worth your money! Top quality products and an amazing support team that is always ready to help with all your questions!
Perfect plug-ins! Great customer support. 👌🏼
Blazing fats customer support, I reported a bug and the very next day was already fixed. Truly amazing team
Jakub has been of a great help. Not only this software is rock solid, but the team behind is there to help if anything. I strongly recomand.
I had chosen the wrong product and made a purchasing error. Jakub was very understanding and responsive. Thank you very much, the after-sales service is incredible, helpful, available and responsive, close to its customers. Thanks to the MotionVFX team!
I recently had an issue with my MotionVFX subscription, and their customer service team was incredibly helpful and professional. They resolved the matter quickly, and their support made a big difference. MotionVFX not only offers great products but also excellent customer care. Highly recommend them!
I use MotionVFX plugins daily, and they are incredibly professional and trustworthy. When I had an issue with an older plugin - I received an email the next day with a file that completely solved the issue for me. Great company, great customer service!
Great team, customer service is an amazing addition to already a great software!
the technicians help you a lot and always solve the problem thanks again
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