Megan was fantastic in keeping updated…
Megan was fantastic in keeping updated all through the process. I will definitely use them again
About New Homes Mortgage Helpline
Data updated- Website
- www.nhmh.co.uk
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 199 reviews
- Replies to negative
- 0% (0/5)
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About this business
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Written by the business, not verified by us.Is New Homes Mortgage Helpline legit?
New Homes Mortgage Helpline (www.nhmh.co.uk) has a 4.9 out of 5 rating on OK.one, based on 199 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their dedication, friendly attitude, and ability to make the complex mortgage application process remarkably smooth and completely stress-free. Many people highlight the exceptional customer service, noting that advisors are always approachable, quick to respond, and ready to explain every single detail clearly. Consumers truly value the efficient guidance and professional support that secures fast mortgage offers in under two weeks. Some reviewers were not happy with occasional service delays, communication gaps, or unexpected difficulties experienced throughout their mortgage application journey.
Auto-generated from all reviews of this business. For reference only.What people say
Fantastic experience
Dean and Zoe were fantastic throughout the process, everything was quick and easy and any questions were fully answered. Highly recommend using NHMS.
Amazing experience as first time buyers
We got our first Mortage with NHG and we couldn’t have had a smoother experience. Prijya and Zoe have been amazing, kept us up to date every step of the way and so helpful with any of our enquires. I can’t recommend them enough.
Extremely helpful and provided guidance…
Extremely helpful and provided guidance all through the application. A big thank you to all the team especially Michaela Withers and Samuel Lickers. I highly recommend
I recently remortgaged with NHMH and…
I recently remortgaged with NHMH and had an outstanding experience. Liam Crane arranged our initial appointment, and Diane Bassford guided us to the best lender for our needs. Both were fantastic to deal with—communication was clear and consistent, and they took all the stress out of the process. Huge thanks to you both!
It was a nice experience with NHMH
It was a nice experience with NHMH. Efforts of each team members made are highly appreciated especially Shannon, she gives us the right informations up to date to make the process smooth.
Great Team! Great Service!!!!!!
Where do i start! As this is my first time going this road on my own i was nervous and had no idea what to expect. All the 100 questions running through my mind. NHMH have been nothing but very helpful and have put my mind at ease and have helped me all the way through to the final mortgage offer. Kept me updated all the way through the process. Thank you so much honestly i am truly thankful!!!! Declan , Megan and Justina Thank you for all the help and patience you have been AMAZING!!!!!!!!!!!!!!!
Very helpful, quick responses
Marina Leonard & Kieron Martin were incredibly helpful throughout the process. They always responded same day, gave updates as soon as they received them, and communicated what was needed and next steps clearly. Definitely would recommend.
I had a fantastic experience with New…
I had a fantastic experience with New Homes Mortgage Helpline. Zoe and Sharon were incredibly helpful, professional, and patient throughout the entire process. They made everything feel smooth and straightforward, even when things got a bit complex. Zoe was always quick to respond and kept me updated at every stage, while Sharon provided clear guidance and reassurance when I needed it most. Their knowledge and dedication really stood out, and I genuinely felt supported from start to finish. Highly recommend their service. Thank you both for making a stressful process so much easier!
very helpful and fast
Thank you, Michaela Withers and team, I recommend your house process; they are very helpful and very fast. I was worried in starting of my process how it works but i honestly did not know how fast and easy I got mortgage offer.
Thank you so much to all involved for…
Thank you so much to all involved for making a stressful time just that little bit less stressful! Getting the mortgage offer was quick and the additional help of life cover, critical illness cover & home insurance was also a massive weight off our shoulders
Dean & Zoe are legends.....
Dean & Zoe have been absolutely amazing! In reality the whole team are, but too many people to mention. Not our first rodeo with NHMS and have no hesitation in recommending them! Amazing! Thank you - M & J xx
NHMH house savers
Thank you so much to the New homes mortgage helpline for making a very stressful house move so easy and fluent. From applying for the mortgage even though I work away, they communicated every step of the way. Times when I was unreachable by telephone they updated me via E-Mail. Every member of staff was so helpful and understanding of my situation. Cannot recommend NHMH highly enough and only thing left for me to do is to move into my brand new home. Thank you everyone who made this dream come true!!
michaela was phenomenal
michaela was phenomenal, neil is the best - always so helpful, always easy to contact, very kind & easy explanations and were very patient with me. 10/10 would recommend
Superb service by NHMH
We cannot recommend NHMH enough to any house buyer. My husband and I are buying our first home and it has been very easy with regular progress updates. We'd like to highlight the wonderful efforts of Marina Leonard by supporting our mortgage application through to offer, our patient and very informative mortgage broker Paul Sheptone, and Aston Moore who started our NHMH journey. Thank you!
An amazing team
Had the best phone call from Michaela today saying I’ve finally got a mortgage offer, I cannot thank Michaela and the rest of the team at NHMH enough for all of the support, guidance and time they have put into helping me secure this. They have been constantly reassuring, proactive, communicative and friendly throughout. I really do appreciate everything! Would highly recommend!
I had the pleasure of working with…NHMH
I had the pleasure of working with Kevin and Zoe during my recent mortgage process, and I honestly couldn’t have asked for a better team. From the very beginning, they were knowledgeable, patient, and incredibly responsive — no question was too small, and they always took the time to explain things clearly. Zoe was wonderfully organized and proactive and kept me updated every step of the way.
Easy and smooth process
Easy and smooth process. I recommend.
I had the experience on getting my…
I had the experience on getting my mortgage offer with NHMH support. Special thanks to Michaela and Robert. This was my first time buying a house and I don't think it was an easy case but Michaela and Robert helped and kept me updated throughout the process. It made getting the mortgage and buying a house a piece of cake. Everything was super smooth and I cannot recommend NHMH enough. Thank you!
Great customer service would highly…
Great customer service would highly reccomend
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