Lovely shoes
Lovely shoes. A little expensive though. But must buys. So save a little and buy. Must haves.
About Nike
Data updated- Website
- www.nike.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 0% (0/171)
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Niels Brocks Gade 8 , 4. sal., Randers C, 8900, US86406388
About this business
Experience sports, training, shopping and everything else that's new at Nike.
Is Nike legit?
Nike (www.nike.com) has a 1.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 78% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Refund. Last updated 2026-08-12.
What reviewers say
AI generatedMost reviewers were let down by their experience overall. Customers frequently struggled with unhelpful support teams and experienced severe delays, missing items, or incorrect products when waiting for their online orders. People also reported major frustrations regarding refund requests, stating that money was withheld or returns were unfairly rejected even after packages were successfully sent back. Some reviewers were happy with the brand, noting that certain products offered great comfort, stylish designs, and remarkably fast shipping times. A few consumers also praised specific support staff for providing efficient and professional assistance when resolving their urgent inquiries or general questions.
Auto-generated from all reviews of this business. For reference only.What people say
I often receive clothes that are the…
I often receive clothes that are the wrong size from the order. There are a lot of defective items, it's very difficult to return the goods, and customer support takes a long time to respond and is of no help.
I bought Nike trainers for £120 at the…
I bought Nike trainers for £120 at the end of March. After one month, I noticed an issue with the left trainer's sole — it had partially decompressed. I initiated a return on 28th April, and as of 16th May I still haven't received my money back. When I contacted their support, they confirmed the item is in their warehouse but said they are in no hurry. It's clear they have missed the two-week refund window, but nobody seems to care.
Men’s Nike sneakers were bought at DSW…
Men’s Nike sneakers were bought at DSW and after 4 weeks of wear, the sneakers started squeaking to the point where they are aggravating to hear and embarrassing to wear. This is the second Nike pair bought and WILL NEVER buy another pair again. Going to stick to Addidas from now on. You think you would get a quality shoe for $80.00. I guess I was wrong. Bye Nike!!
I was sent two right shoes and size 3…
I was sent two right shoes(missing left) a on top of it it was a size 3 and 3.5 for kids soccer cleats. It was a gift for my son I glanced and didn’t realize until gifting it. Since it’s past 60 days they cannot do anything. No return, no exhange. Just sorry you’ve been a member for 14 years but your loss
Experienced Nike's biggest member scam…
Experienced Nike's biggest member scam at O2 Factory outlet. Their recent 40% promotions in factory stores clearly says in the promo terms that the products already discounted by the store and backwall remains eligible for the discount but the manager refused both even I show them the promo terms and charged me 40% off their original outlet price. When raised to customer service the issue he said he has no access to a promotion that is published by Nike. I don't know what is the point he is sitting there at the customer service.
The quality has become simply terrible
The quality has become simply terrible, unwearable. The threads are sticking out, the glue is sticking out, two months and then you have to throw it away. And then the bra keeps coming back and I have to return it. And yes, the price has gone up a bit for this quality.
favorite shoes
2 times I have ordered from Nike and 2…
2 times I have ordered from Nike and 2 times I was disappointed and didn’t receive my package. The first time, they put an address on my box that I did not provide to them. I double checked and shipping address was correctly input on my end and showing MY address. I didn’t get the shoes because they were sold out after that and don’t make them anymore. Second time, I ordered my daughter’s track spikes and paid $30 to have them here by today. They are still sitting under “label created”. Shipping was refunded, but shoes have 0 movement. I will never order from Nike again after this. No offer to even re-ship the same shoes. Nothing. Just refunded shipping charges with no other help. Nike is trash now. Buy their products elsewhere and not from them. Their customer service is AI.
Sold me products that are out of stock
Sold me products that are out of stock. No communication until I had to actively chase as my order hasn’t turned up within the time frame provided. Said there’s nothing they can do, they won’t cancel the order, say I have to wait to see if they will come back into stock. Terrible service and never ordering from them directly again.
They took a while to ship my shoes
They took a while to ship my shoes but im happy with them
worst customer service…
I had one of the worst customer service experiences I’ve ever dealt with through Nike. I purchased my kids’ shoes during Nike’s Cyber Monday sale for Christmas. They received them on Christmas Day, wore them for only 4 months, and the shoes completely fell apart. Since Nike advertises a 2-year manufacturer warranty, I contacted customer service about sending them in. Before sending them back, I specifically asked a representative if I would be able to repurchase the exact same shoes for the Cyber Monday price I originally paid since the damage was due to a manufacturing issue. He assured me I would. We sent the shoes in, they approved the claim, and I received a refund. Then, while trying to reorder the shoes, TWO different representatives told me they received approval for me to purchase the shoes at full price and that Nike would reimburse me the difference afterward. So I trusted what I was told and placed the order at full price. After the order was placed, Nike then told me they could not reimburse the difference after all. At that point, I immediately requested a refund because I was absolutely livid. I was told the same thing by THREE different representatives, only for Nike to completely backtrack after the purchase was made. The issue is not even just the money at this point. It’s the lack of communication, false promises, and wasting a customer’s time. I do NOT recommend Nike customer service based on this experience, and unfortunately, I will not be a returning customer.
I will never ever buy nike shoes again
I will never ever buy nike shoes again. I dont care how nice they look. There own workers told me there quality went down on all there clothing and shoes. I sent a pair in for warranty not even 2 months and there claiming it is wear and tear from where its located its impossible, dont support this brand its garbage .
Order no #C01582837673
Order no #C01582837673 My order was completely wrong!!!! Two items are completely missing, 1. NikeCourt, Men's Max90 Tennis T-Shirt (MISSING) 2. Nike Everyday Elevated, Crew Socks (3 Pairs) (MISSING) Instead of the T-shirt I ordered, I received an 'authorised personnel only T-shirt'!!! I called immediately to enquire about my order and I was told that I have to wait 8 days at least, so they can investigate what happened!!! (Case no. 136912246). I am appaled and completely in disbelief of the customer service and care from NIKE. First they havent sent me the items I ordered, which they cost at least £50+ and I have to wait 10 days to find out what will happen????? I thought I am ordering from a 5 star company and not from TEMU!!!!!!! Extremely dissapointed and will be filing a major complaint!!! Its totally unacceptable!!!!
Product not received
Product not received - one received out of 2 but nike is not willing to accept and not willing to provide any amicable option. Horrible customer care
Waited months for a birthday promo code…
Waited months for a birthday promo code but nothing came. Clearly not spending enough to qualify. They love to advertise it and splash it all over their website but clearly they don't care about the working man/ the younger generation who need the code to make things a bit more affordable. Customer service couldn't even speak english properly.
Trump supporter
Just found out they are a big supporter of Trump. Just canceled my order because of it and will never buy Nike again. Hello Adidas.
Very disappointing experience with Nike…
Very disappointing experience with Nike customer service. I placed an order through Nike’s official website and later found out there was a problem with my order only because I contacted support myself. Nike never proactively informed me about the issue, the delay, or the fact that the item could not be located in the original distribution center. Even after contacting support, I still was not given a clear resolution or timeframe. No alternative products, replacement options, compensation, or proper assistance were offered. What made the experience even worse was that the support agent ended the chat without properly addressing my concerns or continuing the conversation. For a global company like Nike, I expected much better communication, transparency, and customer care. This felt extremely unprofessional and irresponsible. Very poor customer support experience overall.
Scam
I bought a running shoes on 02/05 because the delivery was on Sunday. They do not deliver at that date. I had to move the delivery date as I can’t receive deliveries during week, so, one week waiting, they changed the delivery date again. I contacted Nike many times to ask them to contact the hauler to send the item back, what’s a normal procedure. They did not care. My delivery was cancelled, I’m going away, they have my money and don’t want to refund me. It’s ridiculous how Nike abd DHL are terrible. Customer service useless, care with customer not at all. Avoid Nike UK is a joke.
not bad was good but slow reply’s
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