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Animals & Pets

Nomador

ClaimedCollecting reviews

201 reviews

4.5201 reviews
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About Nomador

Data updated
Website
www.nomador.com
Category
Animals & Pets
Location
United States
Status
Unclaimed
Last 12 months
105 reviews
Replies to negative
42% (8/19)
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About this business

Leave on vacation with peace of mind! Entrust your home and pets to home-sitters or browse through recent offers of accommodation proposed by our members.

Written by the business, not verified by us.

Is Nomador legit?

Nomador (www.nomador.com) has a 4.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. 87% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 42% of negative reviews; 105 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

Horrible (non-existent) customer service

Edited after their reply because there is no option to reply back. I wrote once through your forms. And I got a reply from your customer service (after a few days) asking me for more details. I replied to them again immediately and from there, silence! I kept replying multiple times, asking for an answer, which I have never received. Saying that your didn't get any email from me is a lie! I can't believe it. I was writing from different emails. If you search with my name, you will find me for sure. I had a great housesitting experience but a horrible experience with Nomador customer service. It's basically non-existent. I couldn't find my account and nobody would reply from their customer service. Also, just now, I found a charge for subscription renewal, which I never authorized, and I didn't even receive an email notification of said renewal.

Reply from Nomador2024-11-20

Dear Isabella, Thank you for taking the time to share your feedback. We're glad to hear you had a positive house-sitting experience, but we regret to learn that you encountered difficulties in contacting our team. Regarding our customer support, every message sent to us receives personalized attention. After reviewing our records, we couldn’t find any message from you about an issue with your account or a subscription renewal concern. Our team is always reachable at [email protected] or via the contact form available on the platform. As for subscription renewals, these are clearly stated during the subscription process and can be managed at any time under the “Subscription” section of your account. Members are free to cancel their subscriptions directly through their account settings whenever they wish. If you didn’t think to cancel your subscription plan before its renewal and would have preferred for it not to be renewed, please don’t hesitate to contact our team directly at [email protected] so we can provide personalized support. We’re here to help! Best regards, The Nomador Team

What an amazing solution Nomador is!

We used Nomador for the first time, and I was honestly surprised by the ease of use and the simplicity of the service. I imagine that Nomador really verifies the sitters' profiles well and the system works well. We had 5-6 interests within 2-3 days of posting our ad, and it all worked out very quickly. I have absolutely nothing to suggest to be any better. I'd think that the founders really wanted to help out with 'where does one leave their pet'...and figured a business model around it, and hope the Nomador team will always continue to serve the true purpose of their offering. Good luck to you guys, and thanks a ton for having made Nomador.

The set up was easy and the sits we…

The set up was easy and the sits we have done were exactly as expected. If I could make one suggestion which is how far the house sit is from public transport as not everyone has a car. It would also help if the ones looking for a sitter could mention if there are bikes or a car available. Apart from that, it is really good to navigate.

I spent a week looking after a cat in…

I spent a week looking after a cat in Pantin, just outside Paris. It was a very nice experience. The cat was "sympa", the owner as well. Nomador is a great resource for connecting pet owners with sitters. The only thing I miss now is the block button. The vast majority of cat owners I sat for are great but every now and then someone contacted me with an entitled attitude. That's when the block button came in handy.

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