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Beauty & Well-being

Pandora Beauty

ClaimedCollecting reviews

201 reviews

4.1201 reviews
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About Pandora Beauty

Data updated
Website
www.pandorabeauty.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
81% (34/42)
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About this business

What if there was an online beauty supply that gave you every reason to be worthy of your business. A beauty supply that offers an array of the top rated beauty brands at the absolute best prices anywhere, Amazon and Ebay being no competition. A beauty supply that is the very first online Wholesale Supply "Open to the Public". A website that offers only 100% authentic, quality ensured products. An online business that chooses to make less profit per individual so that everyone can enjoy their favorite beauty products in any economy. A business model based on volume opposed to high profits. What if your products were delivered surprisingly fast and they even offered a Rewards Program for all their loyal clients. A company that has nothing to hide. To prove their reputation to be top notch they share their daily reviews on TrustPilot.com. Lose no more sleep my friends, welcome to Pandora Beauty!

Is Pandora Beauty legit?

Pandora Beauty (www.pandorabeauty.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 76% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 81% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently mention that they love the wide selection of beauty items and find the prices to be exceptionally competitive. People also appreciate the fast shipping services and careful packaging that keeps products safe during transit. Shoppers often point out how easy it is to find what they need and complete their purchases smoothly online. However, some customers also noted issues with order communication, mentioning they sometimes had to reach out to track down their purchases. A few people experienced unexpected delivery delays or missing tracking details when waiting for their orders to arrive.

Auto-generated from all reviews of this business. For reference only.

What people say

Excellent products, pricing and support

Been buying my hair color and other products from Pandora Beauty for several years. Excellent products. Transparent pricing and always a nice discount code. Excellent customer support. And I have never spoken to them once. The few times I’ve needed support, it seems to be handled by email and it works. They are very easy to do business with. Highly recommend.

I was so excited to find my…

I was so excited to find my discontinued Framesi product on your website for a very reasonable price! I was a little leery not knowing if it was legit but read other reviews and decided to take a chance! Honestly I was very thrilled with my order because it was offered to ship at a discounted price as well with a promotion! It shipped quickly and perfectly!

Have not received my order

Have not received my order. I have called their customer service number multiple times and have never gotten ahold of anyone. I filled out an inquiry form online and have not received a response. I also emailed support. Buyers beware!

Reply from Pandora Beauty2026-06-15

Expect delivery of your Olaplex order later this week via the USPS Priority mail at our expense.

Awful customer service

Paid for express shipping sent emails and made phone calls no response until after I put a claim in did I get an email. Ordered from another supplier.

Reply from Pandora Beauty2026-06-10

You placed an order for several professional Kerasilk items. We emailed you that we would be unable to expedite the order. After the fact we received a Paypal dispute which we resolved as per your request. We're unable to guarantee expedited shipping. In such case we inquire with our customers to see how they would ike to proceed.

It’s to difficulty on the site to find products…

It’s difficult on your site to find products to reorder.

Reply from Pandora Beauty2026-06-09

You have several options to locate items on our website. The easiest option is to search the item you're looking for via the search bar located at the top of our website. You can also navigate to "Shop By Brands" and search by brand. Anytime you need our help you can reach us [email protected] or by phone at 855.332.3288.

I sent an order back ( wrong product…

I sent an order back ( wrong product ordered) and still waiting for my credit. I re ordered the correct color on may 19th and have yet receive the product on June 6th. I last checked on June 6th and the product is still not yet shipped out. Ty

Reply from Pandora Beauty2026-06-09

You will have delivery of your BES hair color order by the end of this week via the USPS Priority mail.

I haven’t received the order…

I haven’t received the order #1000487762 Philip B gravity gel You send me an email saying that the order is delayed for 2 weeks. On May 28. I haven’t received the order yet! So please reply promptly. Otherwise I would like a refund to my Visa card that I used to purchase this order Thank you Hope to heard from you soon! Dinorah Calderon Montvale NJ

Reply from Pandora Beauty2026-06-08

We have canceled your "Philip B Gravity-Defying Gel" order as per your request.

No communicating from Pandora, Product has not arrived

Product has not arrived. No email of confirmation of the order, no sense of when shipping will happen. Need to follow up with Pandora this week to see if they ever received my order. This request to rate my experience is the first evidence from Pandora that they are even aware of my order.

Reply from Pandora Beauty2026-06-08

The "American Crew Forming Cream" is on backorder. As per an email from our distributor the item is still on backorder. We will cancel your order and send you an email.

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