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Shopping & Fashion

PayBright

Claimed

200 reviews

4.0200 reviews
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About PayBright

Data updated
Website
www.paybright.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Replies to negative
66% (29/44)
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About this business

PayBright is Canada’s leading installment payments platform, providing shoppers with buy now, pay later solutions at your favourite retailers online + in-store.

Written by the business, not verified by us.

Is PayBright legit?

PayBright (www.paybright.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 66% of negative reviews. Last updated 2026-08-12.

What people say

N
Norberto · 1 review · Verified · Experienced 2023-07-20 ·

Fast and safe.

A
Asif · 1 review · Verified · Experienced 2023-07-20 ·

I would PayBright 5 stars

I would PayBright 5 stars, all 3 big purchases I made, PayBright made it possible and also made the whole process smooth, hassle free. However, with the new take over, we no longer have 0% option for apple products, that’s disappointing. I hope you can bring back that option. Thanks!

R
ROBERT · 1 review · Verified · Experienced 2023-07-19 ·

I am new customer

I am new customer. The process to set up my account was seamless. I look forward to us doing more business together in the future.

R
Richard · 44 reviews · Experienced 2023-06-18 ·

Absolutely awful experience

Absolutely awful experience. I bought an iphone directly from the Apple store and figured I would pay monthly with Pay Bright. BIG MISTAKE. My credit card expired on file about 4 months in, I attempted to login and update the card, but the card or purchase was not showing on my account. I contacted Pay Bright and they said I'll have to call them as they couldn't verify my account. I was out of these country and couldn't call, I also didn't want to waste my time with this useless company anymore. Long story short I got mail from the credit buruea of Canada threatening me if I didn't pay this scammy company up front. So I had to dish out the remainder of the money or I wouldn't been in big trouble. Moral of the story, horrible company, completely uselss support staff. Will never use them ever again. Stay far away.

Reply from PayBright2023-07-19

Hi Richard. We're sorry to hear about your experience. If you're still in need of assistance, please don't hesitate to reach out to our Resolutions Team at [email protected]. Our team will be happy to assist you further.

C
Charito · 1 review · Verified · Experienced 2023-07-18 ·

Review

Easy to use ad easy to approved.

H
Heather · 4 reviews · Verified · Experienced 2023-07-10 ·

It was super fast and so easy

It was super fast and so easy! Best service I’ve ever received! Thank you so much!!

J
John · 2 reviews · Verified · Experienced 2023-07-15 ·

Found this transaction very easy and…

Found this transaction very easy and affordable would highly recommend.

B
Bobby Dixon · 1 review · Experienced 2023-07-05 ·

Super shop with very quality items

P
Peter · 1 review · Verified · Experienced 2023-07-12 ·

Quick and easy way to finance a purchase

D
DAE · 2 reviews · Experienced 2023-07-12 ·

Terrible terrible customer service

Terrible terrible customer service, terrible availability, intransparent and impolite company

Reply from PayBright2023-07-14

Hi there! We are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us directly through the following link: https://help.paybright.com/hc/en-us/requests/new -JS, Customer Care

G
GAD · 1 review · Verified · Experienced 2023-07-10 ·

Quick and very easy

Quick and very easy! Thank you

R
Raymond Johnson · 1 review · Experienced 2023-07-10 ·

I bought a mattress over 10 yrs ago

I bought a mattress over 10 yrs ago. Made payments and they over charge 1 month and they paid me back. Went to do another purchase today and they stayed I have an account balance not paid and in collections. Tried to straighten things out on the phone and just got me more passed off. Some one using my phone number for credit and they wouldn't even look at that. This is the worst company to deal with. My suggestion is not to use this company for anything as it'll bite you in the ass.

Reply from PayBright2023-07-11

Hi there! We are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us directly through the following link: https://help.paybright.com/hc/en-us/requests/new -JS, Customer Care

y
yan · 2 reviews · Verified · Experienced 2023-06-30 ·

Very simple !

With paybright no probleme an 10 minutes my mountain bike on giant store is buying with no trouble very simple and very nice !

C
Cameron · 2 reviews · Verified · Experienced 2023-06-30 ·

Fast reply

Fast reply, zero percent interest rate. Great service from a great company.

D
Dinesh · 3 reviews · Verified · Experienced 2023-07-01 ·

Great experience

Great experience. Transaction was smooth and I felt very comfortable. It's a great way to own things that you might have a hard time paying in one in stance especially if you have kids.

C
Carl · 1 review · Verified · Experienced 2023-07-01 ·

Fast and efficient

E
Emilie · 1 review · Experienced 2023-06-30 ·

Very poor system and service from most…

Very poor system and service from most representative. I had (thought) paid my account in full in February 2022 and only received an email in January 2023 saying I still had an outstanding balance. I've been trying to resolve this since May and I never spoke to the same representative so had to repeat my situation every time. I had the balance put on a 15 months payment (which I didn't ask for the amount that was due). Today wanted to pay the account to get this done with, but I'm being charge with interest on the balance. If they you would've contacted me in 2022 I would've pay it off, but a year later so that you can charge me with the interest? Today I want to pay in full and I'm beeing told by the representative and the system that it want allow me to add extra payement because it is programmed to make a payment already...what type of system does not allow for full or extra payment even if another one is programmed?! Now I'm told to call back on Monday to pay and close the account...and that I will be charged interest for those extra days. NEVER doing business with Paybright again. Also lack of service and French, the system is poorly translated

Reply from PayBright2023-06-30

We're sorry to hear that! We'd love to take a closer look at what happened here and further assist. Please reach out to our team at [email protected]. From there, a member of our team will be happy to get you taken care of.

O
Oomilah · 1 review · Verified · Experienced 2023-06-30 ·

i don’t understand what is this

Reply from PayBright2023-07-05

Hello! Affirm is a smarter way to pay over time. Shop and pay at your own pace with no hidden fees, so you can get the things you love without breaking your budget. For more information, check out: https://www.affirm.com/en-ca/how-it-works.

R
Robert James Noon · 2 reviews · Verified · Experienced 2023-06-30 ·

Quick and easy

Quick and easy. I especially liked the month-by-month print out of the payment and balance schedule.

A
Annie N. · 2 reviews · Verified · Experienced 2023-06-29 ·

Detailed info

I like that paybright list out the price list in a very detailed way.

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