The process of customer service agent…
The process of customer service agent calling customers with absurd personal questions to validate a transfer doesn’t work for me.
About Placid Express
Data updated- Website
- www.placid.net
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 52 reviews
- Replies to negative
- 75% (24/32)
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About this business
Founded in 1996, Placid Express was formed on the simple premise that sending money home should be easy, affordable and safe. Like our customers, we send money to friends and family too and the experience should be as seamless as possible. Ridiculous fees and absurdly low exchange rates should not be a part of that experience. Since inception, we have transferred billions of dollars for our customers in the United States and Europe. With a mass movement to 'electronic everything', we make it easier for our customers to send money today by making our services available online.
Is Placid Express legit?
Placid Express (www.placid.net) has a 4.3 out of 5 rating on OK.one, based on 199 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 80% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 75% of negative reviews; 52 of them were added in the last 12 months. Last updated 2026-09-03.
What people say
Every send money extra four dollars…
Every send money extra four dollars charge this is not good.
The fee is way too much!!
The fee is way too much!!! Its ridiculous. This doesn’t help our community in any way.
Prompt Service
Prompt Service. Better exchange reates.
Fast and reliable
It was quicker with any further delays…
It was quicker with any further delays one customer completed verification process as requested.
Regarding transfer
Service is good. Communicative. Responsive. But the transfer is a bit delayed.
Awesome service
Good process
Placid is getting faster!!
Thanks for your help
Excellent service ….quick respond ..
Because still one deposition delivered…
Okay.got everything though slightly delayed
"I really liked how you used real-world…
"I really liked how you used real-world examples to explain the material —you are really professional.
Quick and friendly
The worst
The worst, would not recommend to anyone
Reply from Placid Express2025-06-19
Dear Zahidul, Thank you for this valued review. We have tried to reach you over the phone to discuss your experience but weren't successful. Please reach out to us by phone when you can. We are sure we can make this right! Placid Express.
Fee is two much
Reply from Placid Express2025-06-17
Dear Md hasan, Thank you for your valued review. It would be a great pleasure for us if we discussed the issue by phone with you, We're confident we can make this right!. Our representative will contact you shortly by phone. Placid Express.
It’s take 3 days should be 1 day
Reply from Placid Express2025-06-17
Dear khadiza, We greatly appreciate your review and thank you for sharing your feedback.Your transfer was immediately released after it was made and credited to the receiver account on next business day but it may take time due to non business days in the receiving country. We are happy to have spoken with you over the phone about the matter, and we hope that we were able to satisfy you in the process. Placid Express
I have been sending money to Bangladesh…
I have been sending money to Bangladesh through Placid for two years.Their services is vary good.I wish them well.
Reply from Placid Express2025-06-17
Dear Ismail, We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions. Placid Express.
Trusted and quick money transfer portal
The best and trusted money transfer portal
Reply from Placid Express2025-06-13
Dear Sudhakar, We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations. Placid Express.
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