Founded in 1996, Placid Express was formed on the simple premise that sending money home should be easy, affordable and safe. Like our customers, we send money to friends and family too and the experience should be as seamless as possible. Ridiculous fees and absurdly low exchange rates should not be a part of that experience. Since inception, we have transferred billions of dollars for our customers in the United States and Europe. With a mass movement to 'electronic everything', we make it easier for our customers to send money today by making our services available online.
Placid Express (www.placid.net) has a 4.3 out of 5 rating on OK.one, based on 199 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 80% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 75% of negative reviews; 52 of them were added in the last 12 months. Last updated 2026-09-03.
Dear Prasad, Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions. Placid Express.
Easy transaction, knowledgeable customer service
Dear Smith, We express our gratitude for your valued review! We're delighted to hear about your positive experiences with our service. Thank you for sharing your thoughts, and please don't hesitate to get in touch with any further comments or suggestions. Placid Express.
Professional, Service oriented & they known very well what there's job is. A great place to do business .
Dear Karim, We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions. Placid Express.
Great service
Dear TOFAEL, We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations. Placid Express.
Dear Choudhury, We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations. Placid Express.
Dear ASGAR, We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations. Placid Express.
Dear Ali, Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions. Placid Express.
Dear Shakil, We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions. Placid Express.
Dear Bashar, Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions. Placid Express.
Placid is a hidden gem. I am glad my friend referred me. Best rate, prompt, secured, hassle-free, easy and very comfortable verification process than remitly, ria, moneygram etc. Customer service is very responsive, skilled and well-mannered. Thanks.
Dear Moshiur, We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations. Placid Express.
Exceptional service. Very prompt, truthful.
Dear Rahman, We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions. Placid Express.
Fast service, secure, reliable.
Dear SADEQUR, Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions. Placid Express.
Fast and reliable transfer of fund as usual.
Dear Rahman, We express our gratitude for your valued review! We're delighted to hear about your positive experiences with our service. Thank you for sharing your thoughts, and please don't hesitate to get in touch with any further comments or suggestions. Placid Express.
Most of these features are broken for years and IT hasn't taken steps to fix them, lazy a$$ incompetent money transfer company! - adding American Express bank / Debit card doesn’t work, only some banks like Bank of America works - cannot send money via any debit cards, despite suggestions by support multiple In addition, - money transfer to bangladesh is very slow Despite, I spend only money to bangladesh, all the times by default it selects India as transfer destination. I have to always manually change it. Annoying as hell! On reply here at trustpilot they say they are gonna fix the issues. But nothing is fixed. To be crystal clear, no work is done from their side. Every broken feature is still completely broken!
Dear Rahman, Thank you for your valued review. It would be a great pleasure for us if we discussed the issue by phone with you, We're confident we can make this right!. Our representative will contact you shortly by phone. Placid Express.
Dear Mubin, Thank you for your valued review. It would be a great pleasure for us if we discussed the issue by phone with you, We're confident we can make this right!. Our representative will contact you shortly by phone. Placid Express.
Dear Alam, We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations. Placid Express.
I used to really enjoy using this money transfer app, but I’ve noticed that the commission has doubled. I’m quite disappointed and will be searching for alternative money transfer apps that have lower fees.
Dear Omar Arif, Thank you for your valued review. It would be a great pleasure for us if we discussed the issue by phone with you, We're confident we can make this right!. Our representative will contact you shortly by phone. Placid Express.
Very smooth and easy to send money for Eid to my family with a nominal fee . Thanks Placed.
Dear Alam, Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions. Placid Express.
Good customer service. Real person answers call!!! What a great service (as others uses AI Bot).
Dear Chowdhury, Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions. Placid Express.
Convenient way to send money to your love ones.
Dear HAQUE, We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations. Placid Express.
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