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Money & Insurance

Placid Express

ClaimedCollecting reviews

199 reviews

4.3199 reviews
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About Placid Express

Data updated
Website
www.placid.net
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
52 reviews
Replies to negative
75% (24/32)
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About this business

Founded in 1996, Placid Express was formed on the simple premise that sending money home should be easy, affordable and safe. Like our customers, we send money to friends and family too and the experience should be as seamless as possible. Ridiculous fees and absurdly low exchange rates should not be a part of that experience. Since inception, we have transferred billions of dollars for our customers in the United States and Europe. With a mass movement to 'electronic everything', we make it easier for our customers to send money today by making our services available online.

Is Placid Express legit?

Placid Express (www.placid.net) has a 4.3 out of 5 rating on OK.one, based on 199 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 80% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 75% of negative reviews; 52 of them were added in the last 12 months. Last updated 2026-09-03.

What people say

S
Shah Giashuddin. · 3 reviews · Verified · Experienced 2025-05-28 ·

Quick transfer without headache

Reply from Placid Express2025-05-30

Dear Giashuddin, We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions. Placid Express.

c
customer · 3 reviews · Verified · Experienced 2025-05-26 ·

My remitance is dilivered on time

My remitance is dilivered on time. Efren

Reply from Placid Express2025-05-29

Dear Amancio, Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions. Placid Express.

G
GM · 2 reviews · Verified · Experienced 2025-05-25 ·

Timely transfer of money.

Reply from Placid Express2025-05-29

Dear Golam, We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions. Placid Express.

c
customer · 1 review · Verified · Experienced 2025-05-27 ·

sincerity

very happy with services, Thank you so much

Reply from Placid Express2025-05-29

Dear Sharmin, We express our gratitude for your valued review! We're delighted to hear about your positive experiences with our service. Thank you for sharing your thoughts, and please don't hesitate to get in touch with any further comments or suggestions. Placid Express.

Z
Zaman Mohammad · 1 review · Verified · Experienced 2025-05-23 ·

The agents were very helpful

The agents were very helpful, well communicator. I am happy with their services.

Reply from Placid Express2025-05-28

Dear Zaman, We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions. Placid Express.

R
Rashed · 7 reviews · Verified · Experienced 2025-05-25 ·

Security was as usual with prompt…

Security was as usual with prompt service from staff. Money was delivered timely. Kudos!

Reply from Placid Express2025-05-27

Dear Rashed, We express our gratitude for your valued review! We're delighted to hear about your positive experiences with our service. Thank you for sharing your thoughts, and please don't hesitate to get in touch with any further comments or suggestions. Placid Express.

M
Misbahur Chowdhury · 7 reviews · Verified · Experienced 2025-05-25 ·

The quick brown fox jump over the lazzy dog.

The prompt service makes my day.

Reply from Placid Express2025-05-26

Dear MISBAHUR, We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations. Placid Express.

m
md Tareq · 3 reviews · Verified · Experienced 2025-05-25 ·

Great customer service

Reply from Placid Express2025-05-27

Dear Tareq, We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions. Placid Express.

E
Eva · 2 reviews · Verified · Experienced 2025-05-25 ·

It was extremely easy and painless…

It was extremely easy and painless experience

Reply from Placid Express2025-05-26

Dear Nahid, Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions. Placid Express.

c
customer · 1 review · Verified · Experienced 2025-05-24 ·

That better

That’s better

Reply from Placid Express2025-05-27

Dear HASAN, Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions. Placid Express.

A
Alcantara Flordeliza · 2 reviews · Verified · Experienced 2025-05-24 ·

Recipient received the money quickly.

Recipient received the money quickly. Placid never fails my expectations.

Reply from Placid Express2025-05-26

Dear Flordeliza, We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations. Placid Express.

c
customer · 9 reviews · Verified · Experienced 2025-05-22 ·

As always

As always, you went above and beyond. Good job!

Reply from Placid Express2025-05-26

Dear ARMELIA, We express our gratitude for your valued review! We're delighted to hear about your positive experiences with our service. Thank you for sharing your thoughts, and please don't hesitate to get in touch with any further comments or suggestions. Placid Express.

c
customer · 1 review · Verified · Experienced 2025-05-23 ·

Very good service

Reply from Placid Express2025-05-26

Dear Zeeshan, We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions. Placid Express.

S
Saishankar · 2 reviews · Verified · Experienced 2025-05-21 ·

Feed back on Software, Exchange Rate and Duration

Several times the features or the software automation is available only on Mobile but not on web. Many times the solution to add a receiver is to use Mobile and it fails on computer/laptop. Now a days the excahnge rate for India is less on comparision to competitors. Other competitors are not only giving better exchange rate, they are also faster than Placid.

Reply from Placid Express2025-05-23

Dear SAISHANKAR, Thank you for your valued review. It would be a great pleasure for us if we discussed the issue by phone with you, We're confident we can make this right!. Our representative will contact you shortly by phone. Placid Express.

S
Syed · 2 reviews · Verified · Experienced 2025-05-22 ·

Take longer then week to deposit bank !

Reply from Placid Express2025-05-23

Dear Syed, Thank you for your valued review. It would be a great pleasure for us if we discussed the issue by phone with you, We're confident we can make this right!. Our representative will contact you shortly by phone Placid Express.

M
Md · 3 reviews · Verified · Experienced 2025-05-20 ·

Exchange rate is good but very slow…

Exchange rate is good but very slow service and complicated. It should be simple ,easy and fast. I use Taptap and it is really super fast, within 2 to 3 minutes they can send money.

Reply from Placid Express2025-05-23

Dear Ali, Thank you for your valued review. It would be a great pleasure for us if we discussed the issue by phone with you, We're confident we can make this right!. Our representative will contact you shortly by phone Placid Express.

c
customer · 4 reviews · Verified · Experienced 2025-05-18 ·

Excellent service

Reply from Placid Express2025-05-22

Dear Hossin, Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions. Placid Express.

S
Sayeeda · 7 reviews · Verified · Experienced 2025-05-20 ·

Recent activity was great as usual.

Recent activity was great as usual. Time maintained as stated. Doing good job.

Reply from Placid Express2025-05-22

Dear Sayeeda, We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions. Placid Express.

F
Farheen · 8 reviews · Verified · Experienced 2025-05-18 ·

Excellent and quick service

Reply from Placid Express2025-05-22

Dear Farheen, We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations. Placid Express.

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