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Money & Insurance

Placid Express

ClaimedCollecting reviews

199 reviews

4.3199 reviews
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About Placid Express

Data updated
Website
www.placid.net
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
52 reviews
Replies to negative
75% (24/32)
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About this business

Founded in 1996, Placid Express was formed on the simple premise that sending money home should be easy, affordable and safe. Like our customers, we send money to friends and family too and the experience should be as seamless as possible. Ridiculous fees and absurdly low exchange rates should not be a part of that experience. Since inception, we have transferred billions of dollars for our customers in the United States and Europe. With a mass movement to 'electronic everything', we make it easier for our customers to send money today by making our services available online.

Is Placid Express legit?

Placid Express (www.placid.net) has a 4.3 out of 5 rating on OK.one, based on 199 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 80% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 75% of negative reviews; 52 of them were added in the last 12 months. Last updated 2026-09-03.

What people say

Transfer increases significantly for no…

Transfer increases significantly for no reason. Will be switching to another agency.

Reply from Placid Express2025-05-19

Dear Rezaul, Thank you for your valued review. It would be a great pleasure for us if we discussed the issue by phone with you, We're confident we can make this right!. Our representative will contact you shortly by phone. Placid Express.

Fees went up from $0 to $4

Fees went up from $0 to $4. Too much!

Reply from Placid Express2025-05-14

Dear Zakir, We greatly appreciate your review and thank you for sharing your feedback. We're grateful that you took the time to inform us about your experience with the imposed fee. Due to inflation and rising operational costs, we have had no choice but to end our promotional incentive and as such, fees are now reinstated. Trust us, we don't like fees either. Rest assured, you will continue to experience top notch service from Placid. One of our representatives will reach out to you by phone shortly to discuss this matter further. Placid Express.

I sent some money to Bangladesh and it…

I sent some money to Bangladesh and it got deposited barely in one day. Excellent service as always.

Reply from Placid Express2025-05-15

Dear Dewan, Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions. Placid Express.

Very bad experience,

Very bad experience, take to long to get money

Reply from Placid Express2025-05-14

Dear Fujayel, Thank you for your valued review. Your transfer has been credited on time which we verified with the beneficiary's Bank. However, It would be a great pleasure for us if we discussed this regard by phone with you, We're confident we can explain this!. Please reach out to us by phone when you can. We are sure we can make this right ! Placid Express.

Highly recommended

Always fast, secure and reliable

Reply from Placid Express2025-05-12

Dear Ricah, We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations. Placid Express.

Timing is very good

Timing is very good. I personally trust them. Recommend others to send money through Placid.

Reply from Placid Express2025-05-08

Dear Mizanur, We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions. Placid Express.

Excellent service and great conversation with representative

It was very easy to send money and got better rate compared to others. I was facing a problem. Customer service understood and called me to resolve the issue. I was very pleased with their easy solution. Excellent customer care and great service.

Reply from Placid Express2025-05-08

Dear Ahamed, We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations. Placid Express.

Excellent and fast service

Excellent and fast service. Always recommend them.

Reply from Placid Express2025-05-08

Dear Muazzem, Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions. Placid Express.

Easy to use

Easy to use. Placid kept me posted about the status on the transfer. Great job!

Reply from Placid Express2025-05-08

Dear Quazi, We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions. Placid Express.

Excellent

Good very good very very good excellent

Reply from Placid Express2025-05-12

Dear JONAR, Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions. Placid Express.

It’s little deley

It’s little deley, take 2 working days. Fees increased!! Otherwise service is good

Reply from Placid Express2025-05-08

Dear Syed, Thank you for your valued review. It would be a great pleasure for us if we discussed the issue by phone with you, We're confident we can make this right!. Our representative will contact you shortly by phone Placid Express.

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