Okay
Best price we could find, and overall the boxes look good, but the cut edges are frayed on a lot of them, not giving the most polished final appearance.
About PrintPlace
Data updated- Website
- www.printplace.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 100 reviews
- Replies to negative
- 27% (4/15)
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About this business
Professional Online Printing Company for quality and affordable Online Printing services. Best prices and 1-Day turnarounds. Business cards, brochures, postcards, posters and catalogs available online. Get instant prices and free samples.
Is PrintPlace legit?
PrintPlace (www.printplace.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is good. 81% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 27% of negative reviews. Last updated 2026-08-28.
What people say
Timely execution
we loved the quality and fast service
we loved the quality and fast service. we been buying here for over 3 years. thank you !
They are very detailed oriented (like…
They are very detailed oriented (like me) and ensured everything aligned through their approval process before moving to production. The help along the way was Great!
Great results/ bookmarks exactly as I…
Great results/ bookmarks exactly as I asked to have them.
Reply from PrintPlace2026-06-04
Thank you, Carmen! We're thrilled to hear you loved the bookmarks and that they met your expectations. Your satisfaction is our priority, and we look forward to assisting you again in the future! -Customer Care
Outstanding printing job
Received! Outstanding printing job
Reply from PrintPlace2026-06-04
Thank you! We're thrilled to hear you were satisfied with our printing services. Your support means a lot to us. Looking forward to serving you again soon! -Customer Care
Most of the process was easy and quality was great
Most of the process was easy. The only glitch was when I created my design, I thought based on the specifications from your site, it kept rejecting it, saying it was the wrong size. The problem was, it didn't give me the opportunity or any guidance about how to fix the problem. When I contacted customer service and they uploaded it, the site resized the design instantly. It would be helpful to all concerned if you could make it so it would just skip to the fix rather than necessitating contacting customer service. On the other hand, I love the magnets and they came quite quickly! The printing is sharp and the quality if great.
Reply from PrintPlace2026-06-04
Thank you for your feedback, JD. We’re glad you loved the magnets and the quality. We appreciate your suggestion about the design upload process and will work on making it more user-friendly. Your insights help us improve! -Customer Care
We paid this company for a full-service…
We paid this company for a full-service EDDM campaign involving 10,000 postcards that were supposed to be delivered beginning 5/19/26. On 5/26/26, USPS informed us that they had never received the routing information or the full postcard quantity necessary to process the mailing. As a result, our entire order was not mailed as contracted. We were charged for full-service EDDM, yet there was apparently no verification that USPS had received and processed the complete mailing. When we brought the issue to the company's attention and requested a refund for the services that were not performed, our request was denied. Based on our experience, we cannot recommend this company. If you are considering an EDDM campaign, we suggest working with a provider that verifies USPS acceptance and mailing completion, or handling the USPS drop-off yourself so you can confirm that the full quantity has been received and processed. We spent thousands of dollars expecting 10,000 postcards to reach potential customers and were left with an incomplete mailing and no refund. Save your money and time and use a better company.
Reply from PrintPlace2026-06-01
We sincerely apologize for your experience, Anna. Your feedback is invaluable, and we're committed to improving our services. We understand the importance of timely delivery and will address these issues with our team to prevent similar situations in the future. Thank you for sharing your concerns.
The printing work is always great
The printing work is always great. I do have a suggestion about the packaging of the brochures when you send them. It's always hard to dig them out of the box because they fit so tightly and it's hard to get a grip on the edges of them. If you put a kind of "cradle" of paper or cardboard in the box before you put the brochures in, customers could just grab the edges of that "cradle" and lift the brochures out of there. If it was an order of 1,000 tri-folds, you could even put a cradle under the bottom 500 of them and another cradle under the top 500 of them.
Reply from PrintPlace2026-06-01
Thank you for your fantastic feedback, Loren! We're thrilled you love the printing quality. We appreciate your packaging suggestion and will definitely take it into consideration to improve the unboxing experience. Your input helps us grow and serve you better!
Unfortunately
Unfortunately, these were the wrong size. I needed at least a 1 x 1 or 2 x 2. These are thumbnails. Any chance of a reprint quickly?
Reply from PrintPlace2026-06-01
We're sorry to hear about the sizing issue, Carolyn. We strive for accuracy and your feedback is important. Please reach out to our customer service team so we can address this and work on a solution for you promptly. Thank you for your understanding!
I paid over $60 for next-day rushed QR…
I paid over $60 for next-day rushed QR code labels from PrintPlace and the quality was unacceptable. The cards arrived with scratched surfaces, bent corners, exposed white edges, and inconsistent cuts. Because these labels are being applied to black packaging, every flaw is extremely noticeable and makes the product look unprofessional. What’s most disappointing is that I reached out directly by email to resolve the issue and received no response. For the price paid and the rush service advertised, I expected clean, uniform, production quality labels, not damaged stock that looks mishandled before arrival. As a business owner myself, communication and respect for a customer’s time and money are extremely important. PrintPlace failed at both. Poor quality is one thing, but ignoring a paying customer after delivering a defective product makes the experience even worse. I will not be purchasing from this company again and cannot recommend them based on my experience.
Reply from PrintPlace2026-06-01
We sincerely apologize for your experience, Kay. Your feedback on quality and communication is crucial, and we're taking it seriously. We strive for high standards, and it’s disappointing to hear we fell short. Thank you for bringing this to our attention; we will work to improve moving forward.
Very happy with my boxes!
Reply from PrintPlace2026-05-26
Thanks for the fantastic feedback, Jesse! We're thrilled to hear you're happy with your boxes. Your satisfaction means a lot to us, and we look forward to helping you with your future projects!
Prayer Trading Cards
My son was diagnosed with Leukemia and we wanted to share something with all his friends. We created a trading card with a prayer on the back. We needed our trading cards quick and Print Place made the entire process so easy. We will definitely be ordering again!
Reply from PrintPlace2026-05-26
Thank you, Amanda! We're honored to have been a part of your project during such a challenging time. It’s wonderful to hear that the process was smooth and that you’re pleased with the cards. We look forward to serving you again!
Easy to design & order
Easy to design & order. Have re-ordered multiple times, great service.
Reply from PrintPlace2026-05-22
Thank you, Dee! We’re thrilled to hear that you find our design and ordering process easy. We appreciate your loyalty and are glad to provide great service every time. Looking forward to your next order! -Customer Care
Easy Ordering Process
Quick. Convenience. Inexpensive.
Reply from PrintPlace2026-05-22
Thank you, Nikki! We're thrilled to hear that you found our services quick, convenient, and budget-friendly. Your satisfaction is our top priority, and we look forward to serving you again soon! -Customer Care
Fantastic quality
Fantastic quality, speedy delivery, easy to use website!
Reply from PrintPlace2026-05-22
Thank you for your fantastic feedback, Ben! We're thrilled to hear you enjoyed our quality, speedy delivery, and user-friendly website. Your support means a lot to us! -Customer Care
We couldn’t peel off stickers perfectly…
We couldn’t peel off stickers perfectly almost all. And it’s so difficult Very low quality Roll stickers are ok.
Love my new bookmarks
The ease of designing my bookmark was awesome. And then the turn around was quick. I chose to pick my order up and that was quick & easy too. All around, to find a company which expertly prints marketing materials and the no hassle pick-up within a reasonable distance is great. I have future printed projects planned.
Reply from PrintPlace2026-05-22
Thank you, Bobbi! We're thrilled to hear you enjoyed the design process and quick turnaround for your bookmarks. We look forward to assisting you with your future projects. Your support means a lot to us! -Customer Care
PrintPlace orders were satisfying
PrintPlace orders were satisfying. I am looking forward to doing more business with PrintPlace.
Reply from PrintPlace2026-05-22
Thank you for the wonderful feedback! We're thrilled to hear you had a satisfying experience and we look forward to serving you again soon. Your support means a lot to us! -Customer Care
Disappointed
Still don’t understand how they can mess up on a simple text logo- finally approved it because nothing was getting changed - when received order they were individual stickers thought they were going to be on a roll -
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