RedWeek is the largest, most reputable online timeshare marketplace with an audience of more than 4 million and an A+ Better Business Bureau rating. Timeshare owners and travelers alike come to RedWeek to read our exclusive resort ratings and reviews, access our detailed resort information, and of course browse the thousands of timeshare rental and resale postings or advertise their own timeshare for rent or sale.
Written by the business, not verified by us.
Is RedWeek legit?
RedWeek (www.redweek.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers appreciate how simple and straightforward the booking process is, noting that transactions go smoothly from start to finish without unnecessary complications. People frequently mention the prompt communication, helpful support, and overall efficiency provided throughout their travel planning stages.
However, some customers also noted occasional delays with booking confirmations and unexpected communication issues during the reservation stage. A few people experienced frustrating complications, such as long response times or difficulties when trying to finalize their specific travel arrangements. Travelers occasionally described instances where they had to wait longer than expected for updates regarding their bookings.
Auto-generated from all reviews of this business. For reference only.
What people say
t
tim panaccioUnited States · 4 reviews · Verified · Experienced 2026-06-13 ·
★★★★★
You did a good job notifying me until…
You did a good job notifying me until the very end. I got a confirmation reservation number from Marriott direct the SAME day it was booked on-line. Your confirmation with the reservation number did not come through for several days. It should have happened the same day you confirmed the reservation yourself.
Reply from RedWeek2026-07-01
Hi Tim, thank you for your feedback! We're glad to hear you appreciated the communication throughout most of the process.
We apologize for the delay in sending the final confirmation. In some cases, a resort may generate a reservation number or notify guests before RedWeek completes its final verification and confirmation process. While we work to finalize bookings as quickly as possible, we understand how important it is to receive that confirmation promptly.
We appreciate you bringing this to our attention and will continue working to improve the timeliness of our final booking communications!
D
David M TietjenUnited States · 2 reviews · Verified · Experienced 2026-06-21 ·
★★★★★
Responsive
Reply from RedWeek2026-06-29
Thank you for your feedback! We’re glad to hear you found our team responsive. We truly appreciate your support and look forward to assisting you again in the future!
S
Steven J WarthenUnited States · 1 review · Verified · Experienced 2026-06-21 ·
★★★★★
Customer service did a goog job…
Customer service did a goog job answering my questions when I called.
Reply from RedWeek2026-06-29
Thank you for your feedback! We’re glad to hear our customer service team did a good job answering your questions when you called. We truly appreciate your support and look forward to assisting you again in the future!
D
Dom MUnited States · 3 reviews · Verified · Experienced 2026-06-13 ·
★★★★★
Quick and easy!
Quick, efficient, effective, excellent and professional. No frills.
Reply from RedWeek2026-06-29
Thank you for your feedback! We’re glad to hear you found the experience quick, efficient, effective, and professional. We truly appreciate your support and look forward to assisting you again in the future!
Needed help getting in touch with renter and staff was very helpful making that arrangement.
Reply from RedWeek2026-06-29
Thank you for your feedback! We’re glad to hear our staff was helpful in assisting you with getting in touch with the renter. We truly appreciate your support and look forward to assisting you again in the future!
It was excellent, except I didn't understand why I was charged before the reservation was confirmed. Everything worked out as hoped so I'm satisfied and happy.
Reply from RedWeek2026-07-01
Hi Corka, thank you for your feedback. We're glad to hear everything worked out and that you were happy with your reservation!
We understand your question about the timing of the payment. Payments are collected at the time of booking to secure the reservation, but funds are held securely by RedWeek while the reservation is verified and finalized. The owner does not receive payment until after check-in, helping to protect both parties throughout the transaction.
We appreciate you sharing your experience and are glad your trip went as hoped!
Awesome verification of resort reservation and amenities
Reply from RedWeek2026-06-29
Thank you for your feedback! We’re glad to hear you had an awesome experience with the verification of your resort reservation and amenities. We truly appreciate your support and look forward to assisting you again in the future!
Fred SchertenliebUnited States · 1 review · Experienced 2026-06-25 ·
★★★★★
I have been a RedWeek subscriber for many years and am very disappointed in their services.
I have been a RedWeek subscriber for several years. In the past I have used RW to rent one of my timeshare condo units using their so called, "do it yourself service."
Since this service is no longer available from RW I decided to use their only rental service now available which is their "full service rental offering."
I completed my posting for the rental of my timeshare unit and provided all of the required details.
Recently, I was contacted by RW and informed that my posting would be expiring soon. I learned that RW artificially pulls the plug on all outstanding rental posting 10 days before the offered week begins. When I inquired why this was the case I was told that by then the unit will probably not rent and they won't have enough time to complete all their paperwork inside of 10 days.
I explained to RW that it has been my experience that many times vacation timeshare units don't rent until shortly before the week begins since so many people make their plans at almost the last minute.
So for my full service by RW I get no posting within the time frame when many people are planning to rent a unit. I was also told that my posting would be removed by their expiration date and I no longer had the option of being contacted by a potential renter where I could transact with them directly as I have done previously.
Apparently, RW feels that they will continue to be able to charge an annual membership fee of $19.99 plus a rental fee of $59.99. For those members that find their unit has not rented, RW will not receive their "success fee" of 5% charged at the time of a successful rental.
I will be looking for more user friendly alternatives to RW in the futue/
Reply from RedWeek2026-07-01
Hi Fred, thank you for your feedback and for being a long-time RedWeek member. We appreciate you taking the time to share your experience.
We understand that the move from owner-managed postings to our full-service model has been a significant change, particularly for members who previously handled last-minute rentals directly.
The 10-day cutoff is intended to provide enough time to complete the necessary steps involved in a full-service transaction, including reservation verification, payment processing, and the guest name change with the resort. While we recognize that some reservations may still be rented closer to check-in, we also want to help ensure there is sufficient time for all parties to complete the process successfully.
We appreciate your perspective, especially as a long-time owner, and understand why you preferred the flexibility of the previous model. We'll be sure to share your feedback with our management team as we continue evaluating ways to improve the rental experience for both owners and renters!
K
Kevin LarsonUnited States · 1 review · Verified · Experienced 2026-06-19 ·
★★★★★
Very easy
Very easy, 5 yrs in a row
Reply from RedWeek2026-06-29
Thank you for your feedback! We’re thrilled to hear you’ve had a very easy experience for five years in a row. We truly appreciate your continued trust and support, and we look forward to assisting you for many more years to come!
It was easy to book and didn’t take to long to get a confirmation. There wasn’t anything in particular that was exceptional.
Reply from RedWeek2026-06-29
Thank you for your feedback! We’re glad to hear the booking process was easy and that you received confirmation quickly. We truly appreciate your support and look forward to assisting you again in the future!
The folks at Redweek are always very responsive and keep me updated during the reservation and confirmation process! Very easy to use and the resorts have been great!
Reply from RedWeek2026-06-29
Thank you for your feedback! We’re thrilled to hear you’ve had a great experience with RedWeek and that our team has been responsive and kept you well updated throughout the reservation and confirmation process. It’s wonderful to know you’ve found the platform easy to use and enjoyed the resorts as well. We truly appreciate your support and look forward to assisting you again in the future!
The experience was quite seamless, and communication was good as I was kept updated throughout the process. Would be happy to deal with them again.
Reply from RedWeek2026-06-29
Thank you for your feedback! We’re glad to hear your experience was quite seamless and that you were kept well informed throughout the process. We truly appreciate your support and look forward to assisting you again in the future!
W
WarrenUnited States · 62 reviews · Experienced 2026-06-22 ·
★★★★★
Redweek’s timeshare sales brokerage (as in purchase, not rent) timeshare week - highly suspect
Regarding Redweek’s timeshare sales brokerage, my experience was abysmal. The staff may pretend to work for a licensed, Florida real estate brokerage, but they sure don’t behave or operate that way.
My best advice to a consumer, seller or buyer, is to stay away from these highly suspect timeshare SALES (not rental) characters at Redweek’s timeshare sales brokerage.
Further, Redweek’s timeshare sales brokerage fees, for the buyer, are ludicrous:
$600 – Title fee
$349 – Service fee
PLUS additional timeshare system (e.g. Hilton, Marriott, Disney) transfer fees (for example, Disney Vacation Club charges a $500.00 transfer fee). These (timeshare developer transfer) fees are collected by Redweek, not retained by Redweek, they are disbursed to the timeshare developer. The “Title Fee” and “Service Fee” are Redweek fees.
I’m not sure if the Title Fee includes Title Insurance. I lost the energy, and appetite to ask, in my dealings with Redweek’s incompetent, alleged real estate agent.
ADDENDUM (July 3, 2026):
The response to my review from RedWeek.com is an example of what can happen when a company of non-licensed rental agents attempts to transform itself into a licensed real estate brokerage offering "full-service" real estate transactions. In RedWeek.com's case, it appears the company acquired a real estate brokerage known as Fidelity Real Estate.
Unfortunately, RedWeek.com's response to my review suggests that the author either misunderstood my comments or attempted to redirect the discussion away from the issues I actually raised. My review had nothing to do with the timeshare system transfer fee. Rather, it addressed RedWeek.com's $600 "Title Fee" and its separate $349 "Service Fee.”
What exactly is included in a "Service Fee" in the context of a real estate transaction? More importantly, how can RedWeek.com justify charging a $600 "Title Fee" for the transfer of a single week of timeshare ownership without clearly stating whether that fee includes title insurance? Even if title insurance is included, $600 for a title search and title insurance on a one-week timeshare interest appears excessive.
My takeaway is that RedWeek.com's pricing lacks transparency, and its response failed to address the concerns I actually raised. Based on my experience, there appears to be a lack of knowledgeable oversight regarding real estate sales and transaction practices at RedWeek.com.
Reply from RedWeek2026-07-01
Hi Warren, thank you for taking the time to share your feedback. We're sorry to hear that your experience with our resale brokerage did not meet your expectations.
We understand that the costs associated with a timeshare resale transaction can be significant. Depending on the resort or vacation club, there may be fees charged by both RedWeek and the resort or developer, such as transfer fees, title services, and other closing costs. These fees are disclosed throughout the transaction so buyers can make informed decisions before proceeding.
We're also sorry to hear that you were dissatisfied with the service you received. We strive to provide a professional experience for both buyers and sellers, and if there were specific aspects of the transaction that fell short of your expectations, we would welcome the opportunity to review your concerns with us in more detail.
That being said, we appreciate your feedback and will share it with our team as we continue working to improve our resale services.
Excellent and quick communication! Great and informative website! This is the second time in two years we have used Redweek. We have recommended it to others.
Reply from RedWeek2026-06-29
Thank you for your feedback! We’re glad to hear you had an excellent experience with quick communication and found the website helpful and informative. It’s wonderful to know you’ve used RedWeek for a second time in two years and have recommended it to others. We truly appreciate your continued trust and support and look forward to assisting you again in the future!
Thank you for your feedback! We’re glad to hear the booking transaction was easy for you. We truly appreciate your support and look forward to assisting you again in the future!
Constant communication was very helpful in securing my Condo units.
Reply from RedWeek2026-06-29
Thank you for your feedback! We’re glad to hear that the constant communication was helpful in securing your condo units. We truly appreciate your support and look forward to assisting you again in the future!
Thank you for your feedback! We’re glad to hear you experienced excellent communication and found our staff friendly. We truly appreciate your support and look forward to assisting you again in the future!
M
Mark MoosbruggerUnited States · 1 review · Verified · Experienced 2026-06-17 ·
★★★★★
Awesome customer service!
Reply from RedWeek2026-06-29
Thank you for your feedback! We’re thrilled to hear you received awesome customer service. We truly appreciate your support and look forward to assisting you again in the future!
Thank you for your feedback! We’re glad to hear you were able to find exactly what you were looking for to get away. We truly appreciate your support and look forward to assisting you again in the future!
A
Alan StockardUnited States · 2 reviews · Verified · Experienced 2026-06-17 ·
★★★★★
You have excellent resorts to work…
You have excellent resorts to work with. I find it is very easy to do business with Redweek and I have spread the word to friends. All around a great experience. Thanks, Alan S.
Reply from RedWeek2026-06-29
Thank you for your feedback, Alan! We’re glad to hear you find RedWeek easy to do business with and that you’ve had great experiences overall. It’s wonderful to know you’ve shared it with friends as well. We truly appreciate your support and look forward to assisting you again in the future!
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