RedWeek is the largest, most reputable online timeshare marketplace with an audience of more than 4 million and an A+ Better Business Bureau rating. Timeshare owners and travelers alike come to RedWeek to read our exclusive resort ratings and reviews, access our detailed resort information, and of course browse the thousands of timeshare rental and resale postings or advertise their own timeshare for rent or sale.
Written by the business, not verified by us.
Is RedWeek legit?
RedWeek (www.redweek.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers appreciate how simple and straightforward the booking process is, noting that transactions go smoothly from start to finish without unnecessary complications. People frequently mention the prompt communication, helpful support, and overall efficiency provided throughout their travel planning stages.
However, some customers also noted occasional delays with booking confirmations and unexpected communication issues during the reservation stage. A few people experienced frustrating complications, such as long response times or difficulties when trying to finalize their specific travel arrangements. Travelers occasionally described instances where they had to wait longer than expected for updates regarding their bookings.
Auto-generated from all reviews of this business. For reference only.
What people say
G
GregoryUnited States · 7 reviews · Experienced 2026-07-07 ·
★★★★★
Great experience over many rentals
I have rented my timeshares out using RedWeek many times over the past 4 years and have had nothing but great experiences! Their customer service team is fantastic at handling any questions or concerns.
Reply from RedWeek2026-07-09
Thank you for your wonderful feedback! We’re thrilled to hear you’ve had great experiences renting your timeshares through RedWeek over the past four years. It’s wonderful to know our customer service team has been able to support you and provide assistance whenever needed. We truly appreciate your continued trust and look forward to helping with many more successful rentals in the future!
A
Antonio LozanoUnited States · 7 reviews · Verified · Experienced 2026-07-01 ·
★★★★★
It took so long for Red week to get my…
It took so long for Red week to get my rental confirmed that I thought it would not come thru. You did take my money right away though.
Reply from RedWeek2026-07-14
Hi Antonio, thank you for your feedback. We're sorry to hear the confirmation process took longer than you expected.
We understand it can be concerning to wait for a reservation to be finalized after payment has been made. Payments are collected at the time of booking to secure the reservation, but funds are held securely by RedWeek while we work with the owner and resort to complete the guest name change, verify the reservation, and ensure everything is in order before finalizing the booking.
In your case, our team provided updates throughout the process while working with the owner and resort to correct the reservation and complete the verification. We appreciate your patience and are glad your reservation was ultimately confirmed. Thank you for sharing your experience.
Easy to book and have had many great trips with Redweek. Thank you!
Reply from RedWeek2026-07-09
Thank you for your feedback! We’re thrilled to hear you’ve had many great trips with RedWeek and that you find the booking process easy. We truly appreciate your continued support and are grateful to be part of your travel experiences. We look forward to helping you plan many more memorable vacations in the future!
Thank you for your feedback! We love to hear it. We’re thrilled your experience was "easy breezey, lemon squeezey!" We truly appreciate your support and look forward to assisting you again in the future!
T
Thomas RunyonUnited States · 1 review · Verified · Experienced 2026-07-01 ·
★★★★★
Easy to navigate website
Easy to navigate website, follow up from customer service rep was excellent and reassuring. Excellent experience
Reply from RedWeek2026-07-09
Thank you for your wonderful feedback! We’re thrilled to hear you found the website easy to navigate and that the follow-up from our customer service team was reassuring and helpful. We truly appreciate your support and are delighted you had an excellent experience. We look forward to assisting you again in the future!
M
Mary Lee RileyUnited States · 1 review · Verified · Experienced 2026-07-01 ·
★★★★★
It was a learning experience for me
It was a learning experience for me. I have been looking at Re Week for several months, checking out pricing and availability. I finally found the month that worked for us and made my first rental. It is a process…… you have to wait till the owner agrees with the terms, dates and money. I finally received confirmation for our dates and times. Looking forward to the experience. I have relatives that have rented and this encouraged me to go
Reply from RedWeek2026-07-09
Thank you for sharing your experience! We’re glad you found the right dates for your trip and completed your first RedWeek rental after taking the time to explore your options. We appreciate your patience throughout the confirmation process and are excited that encouragement from your relatives helped you give RedWeek a try. We hope you have a wonderful vacation and look forward to helping you with many more trips in the future!
It was great!! Very easy, looking forward to going in December🤗🤗
Reply from RedWeek2026-07-09
Thank you for your feedback! We’re thrilled to hear the booking process was easy and that you had a great experience. We hope you have a wonderful trip in December and truly appreciate your support. We look forward to assisting you again in the future!
Thank you for your feedback! We’re glad to hear you found the process efficient and easy. We truly appreciate your support and look forward to assisting you again in the future!
We were able to secure a spot for unexpected vacation. The communication in keeping us informed was great. We will definitely use Redweek again.
Reply from RedWeek2026-07-09
Thank you for your feedback! We’re glad to hear RedWeek helped you secure lodging for your unexpected vacation and that our communication kept you informed throughout the process. We’re thrilled to know you’ll use RedWeek again and truly appreciate your support. We look forward to helping you with your future travels!
A
AlliUnited States · 1 review · Experienced 2026-05-30 ·
★★★★★
Extremely Disappointing
Extremely Disappointing — Paid for Ocean View and Had No Ocean View
I booked and paid a premium for an ocean-view unit at the Hyatt Vacation Club in Maui. The RedWeek listing advertised the unit as being on floors 1–4 and noted that it “could have an obstructed ocean view.” I understood and accepted that possibility. What I did not expect was to be placed in a first-floor unit tucked into a back corner with absolutely no view of the ocean whatsoever.
There was also no private balcony. Instead, the unit had a ground-level porch with zero privacy, directly connected to and exposed to the main lobby area. This was not remotely what I expected when paying extra for an ocean-view accommodation.
I have stayed at this property multiple times and am also an owner, so I am very familiar with the resort and what an ocean-view unit should reasonably look like. I understand that views can vary and that some may be partially obstructed, but “obstructed ocean view” and “no ocean view at all” are not the same thing.
This stay was extremely disappointing, particularly given how expensive the week was and the additional premium I paid specifically for an ocean view. Had the listing accurately disclosed that the unit could have no ocean view whatsoever, I would not have booked it at that price.
Based on this experience, I would strongly caution others to get very specific confirmation about the actual view and unit location before paying a premium for an “ocean-view” listing on RedWeek.
Reply from RedWeek2026-07-14
Hi Alli, thank you for taking the time to share your feedback. We're sorry to hear the accommodations did not meet your expectations.
We understand how disappointing it would be to book an ocean view unit and feel that the view you received did not align with those expectations. With RedWeek postings, the view category is based on the reservation provided by the owner and verified with the resort. Room assignments and the specific location of a unit are ultimately determined by the resort at check-in, and individual units within the same view category can vary.
We appreciate you sharing your experience, and we're sorry to hear this stay fell short of what you expected. Your feedback is valuable, and we'll be sure to share it with our team as we continue working to provide as much transparency as possible for renters.
S
Steve MaussUnited States · 4 reviews · Verified · Experienced 2026-07-04 ·
★★★★★
Well maintained and staffed property
Well maintained and staffed property; great pools and lagoons. Slightly overpriced, IMHO.
Reply from RedWeek2026-07-09
Thank you for your feedback! We’re glad to hear you enjoyed the well-maintained property, friendly staff, and the pools and lagoons. We also appreciate you sharing your thoughts on the pricing. Thank you for choosing RedWeek, and we hope to assist you again with your future vacations!
The booking process is so easy. We’ve done it multiple times, and have always had a great experience.
Reply from RedWeek2026-07-06
Thank you for your feedback! We’re thrilled to hear you’ve used RedWeek multiple times and have consistently had great experiences. We’re glad you find the booking process easy and truly appreciate your continued trust and support. We look forward to helping you plan many more stays in the future!
R
Roberta FUnited States · 1 review · Verified · Experienced 2026-06-28 ·
★★★★★
Plenty of inventory for where I wanted…
Plenty of inventory for where I wanted to go, and a very easy process to confirm my rental place.
Reply from RedWeek2026-07-06
Thank you for your feedback! We’re glad to hear you found plenty of options for your destination and that the rental confirmation process was easy. We truly appreciate your support and look forward to assisting you with your future travels!
R
Robert KohlerUnited States · 1 review · Verified · Experienced 2026-06-29 ·
★★★★★
So far it’s been great
So far it’s been great. Huge savings over other ways of booking a stay at that location.
Reply from RedWeek2026-07-06
Thank you for your feedback! We’re glad to hear your experience has been great so far and that you’ve found significant savings by booking through RedWeek. We truly appreciate your support and look forward to helping you find more great stays in the future!
S
Shirley D PhillipsUnited States · 1 review · Verified · Experienced 2026-06-20 ·
★★★★★
The whole process went smoothly and…
The whole process went smoothly and always
does.
Reply from RedWeek2026-07-06
Thank you for your feedback! We’re glad to hear the process went smoothly and that you’ve consistently had great experiences with RedWeek. We truly appreciate your continued support and look forward to assisting you again in the future!
Thank you for your feedback! We’re glad to hear your booking experience was quick and easy. We truly appreciate your support and look forward to assisting you again in the future!
Property had some issues though team there was nice. Issues were sewage backed up and out kitchen sink one time, no hot water first night and delayed check in.
Also took a while to firm up reservation, and room type downgraded after initial submission.
Reply from RedWeek2026-07-06
Thank you for taking the time to share your feedback. We’re sorry to hear about the issues you experienced at the property, including the maintenance concerns, delayed check-in, and changes to your reservation. We appreciate your patience throughout the process and are glad to hear the team on site was friendly and helpful. Your feedback is valuable, and we’ll use it as we continue working to improve the experience for our guests. Thank you for choosing RedWeek, and we hope to have the opportunity to provide you with a smoother experience in the future.
I hesitate to give a good review before I have checked in for my trip. Always need to see how the actual check in goes when I arrive. With that said I used redweek once in the past for the same resort. All went well then. I expect this time to be good as well.
Reply from RedWeek2026-07-06
Thank you for your thoughtful feedback! We understand wanting to wait until check-in before fully evaluating your experience, and we appreciate you sharing your perspective. We’re glad to hear your previous stay booked through RedWeek went smoothly, and we hope this trip is just as seamless. Thank you for choosing RedWeek again, and we wish you a wonderful vacation!
W
William EdwardsUnited States · 4 reviews · Verified · Experienced 2026-06-20 ·
★★★★★
Easy to book and great rate
Easy to book and great rate. Customer service was nice. Just had an issue with final approval and miscommunication. The owner stepped in and emailed me directly to confirm everything before the booking team. Then after all the emails, I was asked by the team if I wanted to confirm. Well... YEAH... after all.
Reply from RedWeek2026-07-06
Thank you for your feedback! We’re glad to hear you found the booking process easy, received a great rate, and had a positive experience with our customer service team. We also appreciate you sharing your experience with the final approval process and the communication mix-up. Your feedback is valuable and helps us identify opportunities to improve. Thank you for choosing RedWeek, and we hope to provide an even smoother experience next time!
L
Linda BarrettUnited States · 1 review · Verified · Experienced 2026-06-18 ·
★★★★★
They were with me all throughout the…
They were with me all throughout the booking process making sure it all went smoothly which has given me the confidence to use red week in the future!
Reply from RedWeek2026-07-06
Thank you for your feedback! We’re glad to hear our team was there to support you throughout the booking process and helped make your experience smooth and reassuring. We truly appreciate your trust and are excited to welcome you back to RedWeek for your future travels!
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