Reeds Jewelers (www.reeds.com) has a 4.4 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 83% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Loved all three pieces and they were packaged and wrapped so beautifully for my gifts
Dear Pam, We're so happy to hear that you loved your recent purchase! Thank you for sharing your positive experience with us. We look forward to serving you again soon. Sincerely, Rhianna
Great inventory of products and always packaged beautifully. Items always ship in a reasonable amount of time.
Dear LaTonya, Thank you for your positive feedback! We're so glad to hear you enjoyed your time with us. We hope to have the pleasure of serving you again soon. Sincerely, Rhianna
Dear Gregory, Thank you for taking the time to share your positive experience with us. We look forward to serving you again soon! Sincerely, Rhianna
My order was expedited in a timely manner and picked went smoothly. The customer service was excellent and represented the customer well.
Dear Sharon, We're so glad to hear your order was expedited promptly and that your pickup experience went smoothly! We truly appreciate your kind feedback and look forward to serving you again. Sincerely, Maya REEDS Customer Care
Good sale prices, fast accurate delivery - and above all high quality shipping and internal boxes! - I salute whoever is in changes of packaging and delivery, you have restored my faith in quality - I will be a returning customer
Hello Kevin, Thank you for your positive feedback! We're ecstatic to hear how impressed you are with your order. If there's anything else we can assist you with, please do not hesitate to reach out. Thank you for choosing REEDS! Sincerely, Lindy REEDS Customer Care
Great service. Lovely product
Hello Marilou, Thank you for the 5 star review! We appreciate your kind words and hope to serve you again in the future. Sincerely, Lindy REEDS Customer Care
Quick Shipping, Beautiful Piece. Wonderful Service.
Dear MA, We appreciate your positive feedback! We are so happy to hear that you were satisfied with your recent purchase and the wonderful service you received. We hope to serve you again soon. Sincerely, Rhianna
Customer service was exceptional and super nice!
Dear Leslie, We are so happy to hear that you enjoyed your time with us! Thank you for your kind words. We look forward to serving you again soon. Sincerely, Rhianna
We bought a small cross necklace for our granddaughter who was being baptized. We bought one earlier for another granddaughter but couldn’t find it again. Reed’s looked up my order and gave me the exact product number so I could order the exact one. I was overwhelmed that they would go this far to help me. They have beautiful products backed by the best people.
Hello Judy, We appreciate you taking the time to leave a review! We're so glad we could be a part of your granddaughters' special moment. We can't wait to help you find your next perfect piece! Sincerely, Lindy REEDS Customer Care
The employees very nice even the lady at the Tuscaloosa store because I ordered from the wrong store I will shop there again
Hello Latosha, Thank you for taking the time to leave a review! We're so glad you enjoyed your visit with us. We can't wait to serve you again in the future! Sincerely, Lindy REEDS Customer Care
Dear Rose, Thank you for sharing your feedback with us. At REEDS, remarkable customer service is our top priority, and we are thrilled to hear about your positive experience with our team. We hope to serve you again soon! Sincerely, Samantha REEDS Customer Care
They had what I was looking for and easy to order. My shipment arrived on time. Excellent quality at reasonable prices.
Dear Marcel, We're so glad to hear you found exactly what you were looking for and that the ordering process was easy! We truly appreciate your kind feedback and look forward to serving you again. Sincerely, Maya REEDS Customer Care
Speedy delivery. All items were delivered in pristine condition.
Dear Harriett, We're so glad to hear your order arrived quickly and that everything was delivered in pristine condition! We truly appreciate your kind feedback and are grateful you chose REEDS. We look forward to serving you again in the future! Sincerely, Maya REEDS Customer Care
I can't recommend REEDs and give enough starts. 10000/10 They are the best! So thankful for everyone. They really make you feel like family, and go above and beyond.
Dear Sydney, We're truly honored by your incredibly kind words! It means so much to hear that you feel like part of the REEDS family. Your support and recommendation mean the world to us, and we look forward to serving you for many years to come. Sincerely, Maya REEDS Customer Care
i have purchased jewelry from reeds in the past. it looked pretty, when i received the merchandise it was kind of big looking directly at it. it had nothing to do with reeds, i was in the market for a ring to fit my middle finger and when i set eyes on it i didn't like the fit.
Dear Lucy, Thank you for taking the time to share your feedback. We appreciate you choosing REEDS again for your jewelry purchase. While we're sorry to hear the ring wasn't the right fit or style once you saw it in person, we understand that sometimes a piece simply isn't what you envisioned. We hope to have the opportunity to help you find the perfect piece in the future. Sincerely, Maya REEDS Customer Care
Pandora items are easily listed/viewed on your website. You acknowledge ID.me. Packaging is quick but shipping is slower to my location. Place several Pandora sale orders and the communication after the sale is helpful. Please try to have more Pandora stock on hand. Thank you all.
Dear Jus, Thank you for taking the time to share your thoughtful feedback! We're so glad to hear you enjoy shopping for Pandora on our website and have found our order communication helpful. Thank you for your continued support and for choosing REEDS! Sincerely, Maya REEDS Customer Care
My package was never delivered. It said that there was an incomplete mailing address and was returned to sender.
Dear Ashley, We are so sorry to hear that your package is lost. We will be reaching out to you via the email address provided in your order to assist with this. We look forward to speaking with you. Sincerely, Samantha REEDS Customer Care
Carried exact item we couldn’t fine anywhere else at reasonable price plus shipping and good communication
Dear Kevin, We are so glad we could provide the exact item you were searching for at a great value. It's wonderful to hear that our communication met your expectations. Thank you for choosing REEDS! Sincerely, Samantha REEDS Customer Care
The family owned treatment which is usually obvious when compared to bigger corporations…..thank you so much!
Dear Luis, We're so glad you noticed our dedication! It means a lot to us that our personal touch made a positive impression. Thank you for your kind words! Sincerely, Samantha REEDS Customer Care
Great package, high quality and fast shipping
Dear Damaris, We appreciate your positive feedback! We are so happy to hear that you were satisfied with your most recent order. We hope to have the pleasure of serving you again soon! Sincerely, Rhianna
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