Pouches underwear featuring high quality, performance intensive fabrics, super sexy styles and groundbreaking dual pouch design,Keeps Intimate Areas Comfortable
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Is Separatec legit?
Separatec (www.separatec.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 83% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 69% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-03.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally soft fabric and overall comfort, noting that the quality materials keep them cool and relaxed throughout the day. Consumers also deeply appreciate the clever pouch design, which provides reliable support and all-day convenience without ever feeling restrictive or tight.
However, some customers also noted that shipping and delivery took much longer than expected, leading to minor frustrations with the carriers used. Some reviewers were not happy with customer support responses or inflexible exchange policies when trying to resolve sizing or order issues.
Auto-generated from all reviews of this business. For reference only.
Excellent customer service
Super soft material
Would definitely purchase again and highly recommended
Reply from Separatec2026-06-22
Thank you so much for your kind words! We’re glad you’re happy with the softness and our service. Your recommendation means a lot, and we truly appreciate your support!
Always great quality and comfort, after trying other brands I will make sure and continue to purchase separatec exclusively!!
Reply from Separatec2026-07-10
Thank you so much for this wonderful feedback! We’re thrilled to hear you love the great quality and comfort of our products, and that you’ll continue to shop with us after trying other brands. Your support means the world to us, and we can’t wait to keep delivering the experience you deserve.
Really appreciate the satisfaction guarantee. I ordered one style and didn’t like it at all, they recommended another style and now they are my favorite underwear. Thanks!
Reply from Separatec2026-07-10
We’re so glad to hear our satisfaction guarantee and team’s recommendation helped you find your new favorite underwear! Thank you for taking the time to share this lovely feedback—support like yours means the world to us. We can’t wait for you to keep enjoying your go-to pair down the line!
The performance Separatec with extra side openings are a GAMECHANGER. A little priceyeven with diacount but overall I love them.
Reply from Separatec2026-07-10
Thank you so much for taking the time to share this wonderful feedback! We’re absolutely thrilled to hear the side opening design of the Separatec has been such a game-changer for you. We also appreciate you noting the pricing point, and we’ll keep working to balance our product quality with accessible pricing options for our customers. It means the world to have your support, and we’re so glad you love the product overall!
Hello,
I am writing to let you know how much I love your products. I have tried several other brands, but yours is definitely the best.
I started with the bamboo pair, which was great, but I just purchased the New Style and they are even better. Keep up the good work!
Best regards,
James Sullivan
Reply from Separatec2026-03-19
Hi James,
Thank you so much for your wonderful review! We’re thrilled to hear that you love our products and that the New Style exceeded your expectations. Your support and feedback mean a lot to us—happy wearing!
First, my order came very quickly and on time. I always throw online clothing in the wash before I wear it, and the underwear came out fresh and supportive. The separate pouch perfectly separates and supports, and I really love the bamboo soft and stretchy material. Overall, Separatec really has got it on lock.
Reply from Separatec2026-03-19
Thank you for your review! We’re thrilled to hear that you love the Separate Pouch™ design and the bamboo fabric. We appreciate your support and are glad our underwear keeps you comfortable and supported!
Very comfortable pouches, just need to design longer ones that don’t ride up my thigh.
Reply from Separatec2026-02-25
Thank you for your feedback! We’re glad you find the pouches comfortable and appreciate your suggestion for longer designs. Your input helps us continue improving our products!
The fabric and waistband is very soft and comfortable, and the seams do not create any irritation.
The front pockets could use a bit of extra space and looseness to avoid shifting with squatting and bending over from my experience.
Reply from Separatec2026-02-25
Thank you for your thoughtful review! We’re glad to hear you find the fabric, waistband, and seams comfortable. We also appreciate your feedback about the front pouch — we’ll share this with our product team as we continue to improve our designs. Your input is very valuable to us!
Very fast delivery. Quick and easy order from start to finish. Thank you
Reply from Separatec2026-02-25
Thank you for your kind words! We’re thrilled to hear your order process was quick and easy, and that your delivery arrived so fast. We appreciate your support!
I like ball support underwear. I’ve written reviews on Shinesty and Me Undies. Separatec Everyday is a little different.
They are cotton versus micro modal. So if you are a cotton-must guy, these might be for you.
They fit nice and snug around the butt and jewels, and provide overall comfort. The ball support is not as sturdy as the other two brands I mentioned above, but it is good.
They wash well. I have about pair and wear they occasionally. The double pouch idea is different. Your fly is a hole you insert your shady into, then lift from bottom to get out. That’s very different. It works when you get used to it.
I like them, but prefer the other two brands over them.
If you must have cotton, these are a good choice.
Reply from Separatec2026-02-25
Thank you for your detailed review! We’re glad to hear you enjoy the comfort and unique design of our Everyday and Double Pouch™ styles. We appreciate your honest feedback and comparison—it helps others find the right fit and style for them!