Pouches underwear featuring high quality, performance intensive fabrics, super sexy styles and groundbreaking dual pouch design,Keeps Intimate Areas Comfortable
Written by the business, not verified by us.
Is Separatec legit?
Separatec (www.separatec.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 83% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 69% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-03.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally soft fabric and overall comfort, noting that the quality materials keep them cool and relaxed throughout the day. Consumers also deeply appreciate the clever pouch design, which provides reliable support and all-day convenience without ever feeling restrictive or tight.
However, some customers also noted that shipping and delivery took much longer than expected, leading to minor frustrations with the carriers used. Some reviewers were not happy with customer support responses or inflexible exchange policies when trying to resolve sizing or order issues.
Auto-generated from all reviews of this business. For reference only.
I didn't receive my order. It was a Halloween gift for my son.
Reply from Separatec2025-11-04
We’re truly sorry for the trouble you experienced with your order. We completely understand how frustrating that must have been.
Our team has already processed your refund, and we hope everything is now fully resolved for you. We truly appreciate your understanding and patience throughout the process.
Your feedback means a lot to us — it helps us improve and provide better service in the future. If you feel your experience has changed, we’d be so grateful if you’d consider updating your review. 💛
Thank you again for giving us the chance to make things right.
The underwear are very comfortable. Living in AZ where it gets hot it is nice to have the seperation. Nothing worse than having my junk sticking to my legs.
Reply from Separatec2025-11-04
Thank you for your feedback! We’re glad you enjoy the comfort and separation, especially in hot weather.
Personally after trying different fabrics/styles there’s no better than Quick dry athletic boxers, I have purchased this style more than once since the day they came out, & was the best decision when looking for comfort
Reply from Separatec2025-11-04
Thank you for your feedback! We’re thrilled to hear that you love the Quick Dry Athletic Boxers and that they’ve been your go-to choice for comfort. We appreciate your continued support!
Great quality & fits perfectly. Wish it came in bamboo or hemp in the future.
Reply from Separatec2025-11-04
Thank you for your feedback! We’re glad the fit and quality meet your expectations. We appreciate your suggestion about bamboo or hemp options and will forward it to our product team for consideration.
Feel deceived by add did not receive gift offer with purchase.
Reply from Separatec2025-11-04
We’re very sorry to hear that you felt disappointed regarding the gift offer. We completely understand how that might be frustrating.
Please note that our current promotions are designed so that only one offer can be applied per order. We truly appreciate your understanding and hope to continue providing you with great products and service in the future.
Loved the underwear I got. One issue: I have several kinds of Separatec underwear and I wanted to buy more of one of them, but there is no label on the drawers themselves to tell me what they are called
Reply from Separatec2025-11-04
Thank you for your feedback! We’re glad you enjoy your underwear. We appreciate your suggestion about labeling the drawers and will forward it to our product team for consideration.
The new Separatec bamboo/rayon briefs are the most comfortable style I have purchased yet. I have around 50 pair of varying Separatec style dual-pouch underwear. It's all I will wear.
Separatec simply keeps me dryer, all day comfort, zero stickiness, and stylish. With my latest purchase I also ordered Separatecs bulge enhancing briefs ans WOW! This is something the ladies notice from across the room. Not that it is appropriate for most settings.
I was so surprised to open my package and find a FREE, yes free black Separatec Polo shirt
Reply from Separatec2025-11-04
Thank you for your detailed feedback! We’re thrilled to hear that the new bamboo/rayon briefs are your favorite and that our dual-pouch styles have become a staple in your wardrobe. We’re also glad you enjoyed the bulge-enhancing briefs and the free polo shirt! Your support and enthusiasm mean a lot to us.
Fit is great but I wish they had a more breathable fabric
Reply from Separatec2025-10-24
Thank you for your feedback! We’re glad you like the fit and appreciate your suggestion about more breathable fabric. We’ll share this with our team for future improvements.
Ease of ordering and re-ordering what I needed plus your free gift. I will be ordering more of the walk shorts that you provided me. Thank you for your customer service.
Reply from Separatec2025-10-24
Thank you for your kind words! We’re glad you enjoyed the ordering experience and the gift. We look forward to serving you again!
Great colors & fit, very soft & comfortable fabric - I really love my new Separatecs! The company shipped them quicker than I expected and I am very satisfied. Will be buying again!
Reply from Separatec2025-10-24
Thank you for your feedback! We’re thrilled to hear you love the colors, fit, and quick shipping. We appreciate your support and look forward to your next order!
I have worn Separatec for awhile now, boxer briefs actually. Loved em. Own about a dozen.
I just recently switched to the Waistfree Bamboo Trunks. Now I'm only buying these moving forward! SO comfortable. Amazing. Happy boys
Reply from Separatec2025-10-24
Thank you for your feedback! We’re thrilled to hear you love the Waistfree Bamboo Trunks and that they’re so comfortable. Your support means a lot to us!
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