Pouches underwear featuring high quality, performance intensive fabrics, super sexy styles and groundbreaking dual pouch design,Keeps Intimate Areas Comfortable
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Is Separatec legit?
Separatec (www.separatec.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 83% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 69% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-03.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally soft fabric and overall comfort, noting that the quality materials keep them cool and relaxed throughout the day. Consumers also deeply appreciate the clever pouch design, which provides reliable support and all-day convenience without ever feeling restrictive or tight.
However, some customers also noted that shipping and delivery took much longer than expected, leading to minor frustrations with the carriers used. Some reviewers were not happy with customer support responses or inflexible exchange policies when trying to resolve sizing or order issues.
Auto-generated from all reviews of this business. For reference only.
The bamboo trunks are soft texture and comfortable. The legs bunched up making them very uncomfortable. I attempted to return after wearing 1 of the 4 pair but the company was unaccepting for even an exchange for something else. I would have rated the product a 1 but the bamboo trunks are soft and lightweight. I wish they wouldn't have slid up on my testicles and butt crack repeatedly.
Reply from Separatec2025-10-24
Thanks for sharing your feedback! We really appreciate your comments and will pass them along to our product team to help improve future designs.
For more comfort, we recommend trying boxer briefs with slightly longer legs—they can help prevent fabric from bunching or sliding.
As a reminder, we can only accept returns or exchanges for unworn items to maintain hygiene standards.
Thanks again for your input—it really helps us make our products better for everyone!
You know the real bottom line having your underwear is that it is awesome and it is comfortable just like you stayed! I really love the string bikinis during the summer or also on some Sunday afternoon with a pair of shorts!! Of course! I also like the multicolor black regular everyday underwear. They are simply awesome!!
Reply from Separatec2025-10-24
Thank you for your detailed feedback! We’re thrilled to hear you love our different styles and find them comfortable. We appreciate your support and enthusiasm!
Best boxers and briefs never fail just ordered another 3 pair of the Halloween boxers can’t go wrong comfortable and breathable material amazing
Reply from Separatec2025-10-24
Thank you for your feedback! We’re thrilled to hear you love the comfort and breathability of our Halloween boxers. We appreciate your continued support!
You provide a great product that supports your/my junk the way they should be and are delivered quickly; and the customer support is helpful! My only question is, are you going to expand your product to swimwear, thong, and jockstrap style options with the Separatec patented hole and pouch for the frank & beans?! I would definitely by them! As I'm sure many others would, too! Thank you
Reply from Separatec2025-10-24
Thank you for your kind words! We’re glad you’re happy with the fit, support, and service. We appreciate your suggestion about expanding to swimwear and other styles and will share it with our product team.
These do not have the pouch like the other separatec products and are not comfortable. Would not reccomend.
Reply from Separatec2025-10-24
Thank you for your feedback. We’re sorry to hear that these shorts didn’t meet your expectations. Please note that the style you purchased features a standard pouch, which provides support in a different way than our dual pouch products. We appreciate your comments and will share them with our product team for future improvements.
When you want support and control without the bunchiness and stick..Separtec has you covered. It really is all about separation and conquer the day. The new lightweight fabric moves well and stays in place. Great fit every time and no chaffing.
Reply from Separatec2025-10-14
Thank you for your feedback! We’re thrilled to hear that you enjoy the support, fit, and lightweight fabric of our Separatec underwear. It’s great to know they help you stay comfortable all day without chafing.
Their products are amazingly comfortable and their customer service is top notch.
Reply from Separatec2025-10-14
Thank you for your feedback! We’re delighted to hear that you find our underwear amazingly comfortable and that you’re happy with our customer service. We truly appreciate your support!
Insanely comfortable. Will only be wearing Seperatec from here on out
Reply from Separatec2025-10-14
Thank you for your feedback! We’re thrilled to hear that you find our Separatec underwear insanely comfortable and that they’ll be your go-to choice moving forward. We truly appreciate your support!
I have tried numerous brands and types of underwear that I can no longer recall. Seperatec is my favorite brand. I highly recommend trying some today. It is hard to explain without trying them in person. They keep you cooler and comfortable.
Order yours today, and you can thank me later.
Reply from Separatec2025-10-14
Thank you for your feedback! We’re thrilled to hear that Separatec is your favorite brand and that you find our underwear cooler and comfortable. We truly appreciate your recommendation and support!
Once you make the switch, you won’t go back they are the most comfortable
Reply from Separatec2025-10-14
Thank you for your feedback! We’re thrilled to hear that you find our underwear the most comfortable and that switching to them has been a great choice for you. We truly appreciate your support!
Didn’t protect me from heat rash which is the reason i got them.. customer service isn’t helpful all my packages haven’t came yet and there making me wait half a month before they will do anything about it.. wouldn’t buy again.
Reply from Separatec2025-10-14
We’re very sorry to hear about your experience and apologize for the delays and inconvenience caused. We take feedback like yours seriously and are continuously working to improve both our product performance and customer service.
We truly appreciate your patience and hope to have the opportunity to serve you better in the future.
Company hires a garbage tier delivery company who loses my order. The delivery company takes no responsibility for this, and Separtec then proceeds to ask me to do their legwork for them so they can file a claim against the fly by night delivery company. Separtec does not immediately try to make me whole, they jerk me around to get their claim filed. By the time they get around to talking about making me whole, they claimed to be completely out of stock on the items I ordered. I have yet to either receive merchandise or a refund. Avoid this company at all costs.
Reply from Separatec2025-10-14
We sincerely apologize for the issues you experienced with your order and the delay in resolving it. We have now processed a full refund for your purchase.
We truly value your feedback and are continuously working to improve our shipping and customer service experience to prevent similar issues in the future.
Thank you for your patience and understanding—we hope to have the opportunity to serve you better in the future.
Very good briefs Most comfortable ever Good quality and everything all around
Reply from Separatec2025-09-18
Thank you so much for your fantastic review! 🌟 We’re thrilled to hear that you find our briefs so comfortable and high-quality. Your support and feedback mean a lot to us!
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