Love love love the ring
Love love love the ring . Also love Shop LC
Reply from Shop LC2026-08-06
We're so happy to hear you love your ring and appreciate Shop LC! Thank you for your wonderful feedback. Shop LC
About Shop LC
Data updated- Website
- www.shoplc.com
- Category
- Shopping & Fashion
- Location
- United States · Austin
- Status
- Unclaimed
- Last 12 months
- 215 reviews
- Replies to negative
- 81% (22/27)
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Is Shop LC legit?
Shop LC (www.shoplc.com) has a 4.4 out of 5 rating on OK.one, based on 215 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 83% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 81% of negative reviews. Last updated 2026-08-10.
What people say
I bought the last 17 ct
I bought the last 17 ct. Oval London blue topaz pendant 18k. Over silver with moissanite accents. This was the last in stock and I got the best deal on it. I gave it to my fiance just before we were married for her something blue! Having a larger stone just looks better. She looked beautiful. I was able to purchase the matching ring and I plan on giving it to her for Christmas! It looks worthy to accent the pendant as it also is larger. I know I have complained to shoplc about many items through the years but finally I am filled with joy! I'm sure being newly married has something to do with it but shoplc helped. Thank you very much. Peace- J
Reply from Shop LC2026-08-06
We are absolutely thrilled to hear about your wonderful experience and that we could play a part in such a special moment! It sounds like the pendant was the perfect "something blue" for your fiancée, and we're delighted that you found the matching ring as well. We wish you both a lifetime of happiness together! Shop LC
Great service
Reply from Shop LC2026-08-06
Thank you for the review! We truly appreciate your feedback. Thank you for shopping with Shop LC. Have an amazing day!
The opal necklace is beautiful and the…
The opal necklace is beautiful and the bracelets are really cute! I gave 4 stars because I thought I was getting free shipping as it was free shipping sitewide. I couldn't find the dead line for the special deal. I will definately pay more attention next time ! I love my items ordered!
Reply from Shop LC2026-08-06
We're so glad to hear you love your opal necklace and bracelets! We understand your disappointment regarding the shipping and appreciate your feedback. We'll definitely pay more attention to making promotional details clearer in the future. Shop LC
Great company experience
Fast delivery, excellent products, excellent, price.
Reply from Shop LC2026-08-06
We're so glad to hear you enjoyed our fast delivery, excellent products, and great prices! Thank you for your positive feedback. Shop LC
Placed a order last weekend and it…
Placed a order last weekend and it still hasn’t shipped yet Sometimes my orders ship fast and sometimes very slow Placing a order is easy
Reply from Shop LC2026-08-07
Thank you for your feedback, and we apologize for the delay. Some items need to be transferred from our manufacturing unit, which can take up to 15 business days before shipping. We're happy to let you know that your order has now been shipped from our warehouse. We attempted to contact you by phone but were unable to reach you. Feel free to reach out to us through our 24/7 Customer Care team via live chat or by email at [email protected]. We'll be happy to assist you and work toward a resolution. Thank you for your continued support and loyalty to Shop LC. We look forward to hearing from you.
Products are good quality
Products are good quality. Shipping is quick. Love discount codes. One negative is that if you return a defective or damaged jewelry item, they are not receptive to refunding the postage.☹️
Reply from Shop LC2026-08-06
We're so glad to hear you're happy with the quality of our products and the speed of our shipping, and that you appreciate our discount codes! We understand your concern regarding return postage for defective or damaged items and appreciate you bringing it to our attention. Shop LC
Arrived 2 days after due date but still…
Arrived 2 days after due date but still happy it got here
Reply from Shop LC2026-08-06
We're glad your item arrived, and we apologize for the delay. We are always working to improve our delivery times. Shop LC
ove the variety of items
8/6/26. Maria Gonzalez Love the variety of items. Absolutely the best prices for all products. Very easy to shop. LC is my favorite shopping network. Very impressed and surprised with some of rare items presented. Would highly recommend.
Reply from Shop LC2026-08-06
We're so happy to hear you love the variety of items and find our prices to be the best! It's wonderful that you find shopping easy and are impressed with our rare items. Thank you for your high recommendation! Shop LC
Hard to find your customer service…
Hard to find your customer service phone number. The lady did help after a long search for the number.
Reply from Shop LC2026-08-07
Thank you for your feedback. We apologize that it was difficult to find our customer service phone number. We're glad our representative was able to assist you once you reached us. For future reference, you can contact our Customer Care team at 877-899-0078. You can also reach us 24/7 via live chat or by email at [email protected]. We'll be happy to assist you and work toward a resolution. Thank you for choosing Shop LC. We appreciate your feedback and look forward to serving you again!
I love the products that I bought from…
I love the products that I bought from your company. I love the Customer Service service that I have a problem. They are very efficient and my problem is solved before I hang up the phone. I don’t have to call back several times to get help. My favorite host is Chuck Dionne and Courtney. Thank you for all the joy that you’re bringing me and the products that I buy.
Reply from Shop LC2026-08-06
We're so happy to hear how much you love our products and appreciate our customer service team's efficiency! It's wonderful to know that your issues are resolved quickly. Thank you for your kind words! Shop LC
Great customer service and the prices…
Great customer service and the prices are reasonable.
Reply from Shop LC2026-08-06
We're so pleased to hear you had great customer service and found our prices reasonable! Thank you for your wonderful feedback. Shop LC
Quality of items I have gotten are…
Quality of items I have gotten are exceptional love shop LC
Reply from Shop LC2026-08-06
We are so happy to hear that you find the quality of our items exceptional! Thank you for sharing your wonderful feedback with us. Shop LC
The person that took my order was very…
The person that took my order was very helpful till the end. Tried it on and looks wonderful. Brought this for my birthday.
Reply from Shop LC2026-08-06
We're so happy to hear that our team was helpful and that you love your new item! We hope you had a wonderful birthday. Shop LC
Things arrived when expected in good…
Things arrived when expected in good condition. Products worked oust as expected. Life is good.
Reply from Shop LC2026-08-05
We're so pleased to hear that your items arrived as expected and in good condition, and that they worked out as you anticipated! Thank you for your positive feedback. Shop LC
I have several complaints!
I have several complaints…First, WHY can I not go the website on my orders page and see up to date info about when my items have shipped? I have received items and yet on the website it will say manifested…or doesn’t even say when or if the item shipped! Also, on the order page I should be able to see returned items…the amount I was refunded and when it was refunded!!! Another complaint I have is item descriptions! Many times the item descriptions are wrong and confusing! I was looking at a necklace on line and no where did it give the length of it! On the $1 auction page many of the items pictured you can’t even see…it shows half the item so to see the item you have to click on it! That takes time and time is important when bidding on an item! Many of the changes ShopLC has recently made has made shopping more difficult! The last two under $10 Fridays they have had major problems on the app! I tried and tried to order several items with free shipping and it did not work! The hosts said to call personal shopper…well, that takes time, IF you can get through! In the meantime, the item I wanted was selling out! LOTS of problems need to be addressed! But again, my biggest complaint is the orders page..want to see shipping info there…like I can do when I shop other shopping channels!
Reply from Shop LC2026-08-05
Thank you for sharing your detailed feedback. We sincerely apologize for the inconvenience you've experienced. We understand your concerns regarding order tracking, refund visibility, product descriptions, auction page usability, and the recent app issues. We also tried to reach you by phone to discuss your concerns, but our call went to voicemail. Your feedback has been shared with the appropriate teams for review as we continue working to improve our website and app experience. If you would like to share any additional feedback or discuss your concerns further, please feel free to reach out to our Customer Service team—we'll be happy to assist you.
The merchandise is fantastic
The merchandise is fantastic! Hosts are wonderful!’
Reply from Shop LC2026-08-05
We're so pleased to hear you think our merchandise is fantastic and that you find our hosts wonderful! Thank you for your positive feedback. Shop LC
Ordering
Ordering, navigating through site, checking out and shipments were A+
Reply from Shop LC2026-08-05
We're so pleased to hear that your experience with our ordering process, website navigation, checkout, and shipments was excellent! We truly appreciate your positive feedback. Shop LC
Love my new cane!
I purchased this adorable cane snd I love it!!! My left leg has been bothering me for over 2 years and I was advised to get a cane but was apprehensive to get one because it would make me look and feel old! This cane is so cute and I have gotten so many compliments and even better my leg doesn't bother me as much!
Reply from Shop LC2026-08-05
We are so happy to hear that your new cane has brought you so much joy and comfort! It's wonderful that it not only helps with your leg but also makes you feel great and has received many compliments. Shop LC
Tanzanite…
I bought a holiday tanzanite and it was supposed to be a carrot. The tanzanite does not look like it's a carrot and the color definitely does not look like quad AAAA.
Reply from Shop LC2026-08-05
Thank you for sharing your feedback. We're sorry to hear that the tanzanite did not meet your expectations. Please note that the listed 1.00 CTW refers to the gemstone's carat weight, not its visual size. A gemstone's appearance can vary depending on its cut, shape, and dimensions. As tanzanite is a natural gemstone, slight variations in color are also normal. If you would like to share any additional feedback or discuss your concerns further, please feel free to reach out to our Customer Service team—we'll be happy to assist you.