Ski.com is the largest provider of mountain vacations in North America. We customize complete mountain vacations to more than 120 of the most popular resorts and thousands of properties in the United States, Canada, Europe and South America. With one phone call or just a few clicks of the mouse, our clients are able to bundle together things like discounted lodging, flights, lift tickets, equipment rentals, ski school, activities like snowmobiling and more. Based in Aspen, Colo. since 1971, Ski.com is known for the top-notch personal service offered by its 67 Mountain Travel Experts, winter-sport enthusiasts who average 26 years in the business and who regularly travel to personally experience each destination and accommodation.
Is Ski.com legit?
Ski.com (www.ski.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-30.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being extremely helpful, remarkably patient, and deeply knowledgeable when assisting with complex trip arrangements. Many individuals note that the expert advisors are exceptionally responsive and successfully make the entire vacation booking process entirely smooth and completely stress-free.
Travelers deeply appreciate the prompt communication, quick turnaround times, and well-customized choices provided for various wonderful holiday destinations around the world. Consumers consistently highlight the truly exceptional customer service and expert guidance received year after year from dedicated professionals who always prioritize client needs.
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Laurel Ann was very quick responding to any questions.
Reply from Ski.com2026-05-18
Quick responses make all the difference when you're planning a trip, and we're glad Laurel Ann delivered on that! Thanks for the feedback and we hope you have an amazing ski vacation!
Knowledgeable and helpful agent - very patient as we explored numerous options.
Reply from Ski.com2026-05-11
Thank you for the kind words! We're glad our agent could take the time to walk through all the options with you and make the process feel comfortable. That's what we're all about. We hope you have a fantastic trip!
I really love to be advised by an expert so I feel more comfortable selling these destinations. Also the link for payment is great!
Reply from Ski.com2026-05-11
That's exactly what we're here for! Having an expert in your corner makes all the difference when it comes to confidently selling these destinations. We're glad the payment link has been a helpful tool too. Thanks for working with us and we look forward to supporting you on future bookings!
Thank you for the great feedback! We're glad that came through and hope it made for a smooth and confident booking experience. We appreciate you choosing Ski.com!
The two things that made this one of the most seamless experiences of any travel vendor are the quote system and my Mountain Travel Expert assigned to work with me, Andy Goggins. The quote being dynamic made it easy to make the iterations needed to confer with my client without having to update them with a new link. The necessary information is included and the visual layout is appealing and gives it a luxury feel which is important with the price tag on this kind of vacation. Andy...man what an awesome employee you have. I wish every single person I was assigned to work with across my travel suppliers was like him. He's patient, responsive, anticipates needs and questions and has good suggestions. I have never been skiing and I feel like this was so easy to do and didn't question if what I was presenting to my client was the right option. He was so available to me which I really appreciated because my client wanted to turn things around pretty quickly to get their lodging booked. He kept me informed about next steps and the timelines which I appreciated also. All the gold starts and kudos to Andy. I could not have done this without him. AND knowing how easy he made this, I now have a new type of vacation I can confidently position to my higher end clients so huge thank you! Thank you Andy, you're a rockstar!
Reply from Ski.com2026-05-11
This genuinely made our day, thank you! Andy is exactly the kind of person we love having on our team and it sounds like he knocked it out of the park for you. We're also really glad to hear the dynamic quoting platform made the process smoother and gave your client that elevated feel the experience deserves. The fact that you're now confidently adding ski vacations to your portfolio is the best possible outcome.
Lilly Maier was amazing to work with. She helped me plan a ski trip for 4 families over winter break. She found a great deal, was very patient with all of my questions and really knows her locations. She was fabulous to work with. She made the whole process very easy.
Reply from Ski.com2026-05-11
Wow, coordinating a trip for 4 families over winter break is no small feat, and we're so glad Lilly was able to make it feel easy! Her patience, destination knowledge, and ability to find a great deal are exactly what we love about having her on the team. Thanks for trusting us with such a big trip and we hope everyone has an incredible time!
Michelle Otero is my ski expert. I go to her first- ALWAYS.
Reply from Ski.com2026-05-06
Love to hear that! Michelle's expertise and consistency are exactly what keep clients coming back, and we're so glad she's your go-to. Thanks for the continued trust in her and Ski.com!
Worked with Teddy looking for another European ski holiday taking adult kids and grandkids. Discussed several options, Settled on Chamonix and booked a 5 star apartment! Teddy listened to our requests and came up with good choices on accommodations. It was a quick and easy process. Thanks, Teddy!
Reply from Ski.com2026-05-01
That sounds like an amazing trip in the making! Chamonix with the whole family is hard to beat. We're glad Teddy was able to listen to what you were looking for and put together the right options quickly. We hope it's an unforgettable adventure for everyone. Thanks for booking with us!
Randel was great he stayed in contact Best customer service…
Randel was great he stayed in contact with me through the entire process. Randel also had very good recommendations and suggestions. He was very knowledgeable of the area. Could not ask for any better service or attitude
Reply from Ski.com2026-04-29
Thanks for the awesome feedback! Randall's dedication to staying in touch throughout the process and his destination knowledge really do set him apart. We're so glad he was able to make the experience smooth and enjoyable. We appreciate you choosing Ski.com and hope you have an incredible trip!
LeeAnn has been wonderful planning a Zermatt ski trip for my daughter and her family as a high school graduation present for my grandson. She has put together the trip of a lifetime to use my daughter’s terminology.
Thank you Lee.
Reply from Ski.com2026-04-24
What a special gift! A Zermatt Christmas trip for your grandson's graduation is truly the trip of a lifetime. We're so glad LeeAnn was able to bring that vision together for your family. We hope it's every bit as magical as expected. Thank you for trusting us with such a memorable occasion!
I pleasure working with you and am easy way to plan a vacation.. great service
Reply from Ski.com2026-04-24
Thank you for the kind words! We're so glad the planning process felt easy and that you had a great experience with our team. We appreciate you choosing Ski.com and look forward to helping with your next adventure!
Marcie made getting the quotes easy. She was able to answer my questions in a timely fashion.
Reply from Ski.com2026-04-24
Thanks for the great feedback, Noelle! Marcie is fantastic at making the process smooth and stress-free, and we're glad she was able to get you the info you needed quickly. We appreciate you working with us and look forward to helping with your next booking!
Ray Polglaze is the best ski.com agent. He always works so hard for me and my clients!!
Reply from Ski.com2026-04-20
Ray puts a lot of care into every trip, and it’s great to hear that continues to stand out for you and your clients. We truly appreciate your ongoing partnership.
Simple order process for ikon skipass and good communication. Once order was confirmed simply entered coupon code on ikon website and bypassed the dreaded "An error has occurred. Please Contact Us(Code-K)". Will consider for additional services.
Reply from Ski.com2026-04-20
Glad to hear the process was smooth and communication was clear throughout. We appreciate you giving us a try and would love to help with any future travel plans.
Michal sure works hard to provide everyone with exactly the service they are looking for. Thank you for taking the time to recognize that. Happy skiing!
All of the Ski .com agents that we have worked with have been very patient, accommodating and very helpful.
They provided me a choice of multiple hotel options with varying prices.
This will be our 3rd trip to Zermatt with Ski.com.
We wouldn’t have been able to figure it out without their help.
Reply from Ski.com2026-04-17
It means a lot to hear you’ve had such consistent experiences across the team, and that we’ve been able to help with multiple trips to Zermatt. We truly appreciate your continued trust and look forward to the next one.