Ski.com is the largest provider of mountain vacations in North America. We customize complete mountain vacations to more than 120 of the most popular resorts and thousands of properties in the United States, Canada, Europe and South America. With one phone call or just a few clicks of the mouse, our clients are able to bundle together things like discounted lodging, flights, lift tickets, equipment rentals, ski school, activities like snowmobiling and more. Based in Aspen, Colo. since 1971, Ski.com is known for the top-notch personal service offered by its 67 Mountain Travel Experts, winter-sport enthusiasts who average 26 years in the business and who regularly travel to personally experience each destination and accommodation.
Is Ski.com legit?
Ski.com (www.ski.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-30.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being extremely helpful, remarkably patient, and deeply knowledgeable when assisting with complex trip arrangements. Many individuals note that the expert advisors are exceptionally responsive and successfully make the entire vacation booking process entirely smooth and completely stress-free.
Travelers deeply appreciate the prompt communication, quick turnaround times, and well-customized choices provided for various wonderful holiday destinations around the world. Consumers consistently highlight the truly exceptional customer service and expert guidance received year after year from dedicated professionals who always prioritize client needs.
Auto-generated from all reviews of this business. For reference only.
Our travel expert Erin takes incredible care of us from start to finish, making the entire process through Ski.com seamless and stress-free. Dealing with Erin is like planning a gateway with your very best friend who also happens to be an everything mountain expert. She turns what can be a complex booking into a total breeze! Thank you Erin and Ski.com
Reply from Ski.com2026-03-16
Erin truly cares about making the planning process easy and enjoyable, and we’re so glad that came through in your experience. We appreciate your kind words and the opportunity to help plan your trip.
Lilly, was very knowledgeable about the available lodging options. She was tenacious in soliciting our group's requirements and tracking down exactly what we wanted for our 2027 ski trip. We're all excited to about our group's first trip to CO. Highly recommend talking to Lilly at SKI.COM.
Reply from Ski.com2026-03-11
Lilly does a fantastic job digging into the details and making sure groups find exactly the right fit. We’re so glad she helped set up such an exciting first trip to Colorado and truly appreciate the recommendation.
Danielle was prompt, which is important when planning travels in Niseko!
Reply from Ski.com2026-03-11
Danielle knows how important timing can be, especially for destinations like Niseko. We’re so glad she was able to help quickly and appreciate the opportunity to assist. Happy Skiing!
Marcela does a great job keeping things simple and finding great value for her clients. We’re so glad you had a great experience and appreciate you choosing us. Thanks for the review!
We love hearing that about Ann. She’s incredibly dedicated to her clients, and we’re so glad she made such a great impression. Thank you for the 5 stars!
Great and timely support from the ski.com team! Danielle was wonderful.
Reply from Ski.com2026-03-05
Thank you so much for the kind words! We're thrilled to hear that Danielle provided great and timely support. We love working with travel professionals like yourself and look forward to partnering with you again soon!
I had an outstanding experience booking my Park City ski trip through Ski.com, and I want to give a huge shoutout to my rep, Teddy Roach.
From the very beginning, Teddy was incredibly knowledgeable, responsive, and genuinely invested in making sure our trip was perfect. Planning a ski trip can involve a lot of moving parts—lodging, lift tickets, logistics, timing—but Teddy made the entire process seamless. His expertise on Park City was clear right away. He walked me through the best lodging options, helped optimize our location relative to the lifts, and made sure every detail aligned with what we wanted out of the trip.
What really stood out was Teddy’s level of service. He was patient, proactive, and always quick to respond to questions. Instead of just booking a trip, he acted more like a guide—sharing insider tips, helping us avoid common mistakes, and making sure we got the best value for our budget.
If you’re booking a ski vacation through Ski.com, I highly recommend asking for Teddy Roach. His professionalism, expertise, and attention to detail made the entire experience smooth and stress-free. Because of him, we’re heading into this trip feeling confident and excited rather than overwhelmed with planning.
Five-star service all the way.
Reply from Ski.com2026-03-05
Thank you for the wonderful review! We're so glad to hear that Teddy made your Park City trip planning such a smooth and enjoyable experience. Your kind words about his attentiveness, expertise, and insider knowledge mean a lot to us, we'll make sure he sees this! We hope you and your group have an absolutely incredible time on the slopes. Can't wait to help you plan your next adventure!
Easy to use service. Great prices. And when needed, an actual person answers the phone. True experts in the ski travel industry.
Reply from Ski.com2026-03-04
Thank you for the great review! We're glad you found our service easy to use and our team helpful when you needed them. We look forward to helping you plan your next ski trip!
My ski.com agent, Katie, was the most helpful and informative about everything, and especially about the little details that I didn’t even think about.
Reply from Ski.com2026-03-04
Thank you for the kind words! We're so glad Katie took great care of you and covered every detail. We'll pass along your feedback to her and hope you have an amazing trip!
Ann is quick and responsive! A true pleasure to work with!
Reply from Ski.com2026-03-03
Ann, quick and responsive? That's music to our ears! We're so glad she made the process smooth and enjoyable. We'll be sure to pass along your kind words to her. Thanks for choosing Ski.com!
Quick response of Danielle. Very clear information from her side
Reply from Ski.com2026-03-02
Thank you for choosing Ski.com and for taking the time to leave a review! Danielle will be thrilled to hear that her quick responses and clear information made a great impression. We look forward to helping you plan your next mountain getaway!
Lilly was very helpful and took care of everything fast.
Reply from Ski.com2026-03-02
Thank you for the kind words and for choosing Ski.com! We're thrilled to hear that Lilly made the process quick and seamless. We'll be sure to pass along your praise and we look forward to helping you plan your next mountain getaway
We have been dealing with Katie for 5 or 6 years now and have always had a pleasant experience and a great ski vacation every time. Great recommendations and no issue itineraries are the norm. We definitely appreciate the personal attention she provides!
Reply from Ski.com2026-03-02
Five or six years and counting, we love to hear it! It's clear that Katie has taken great care of you and we will absolutely pass along your kind words to her. Great recommendations and smooth itineraries are what we strive for and we can't wait to help you plan the next one!
Agent very responsive and informative.
five star experience
Reply from Ski.com2026-03-02
A five star experience is what we always aim for! We're glad your agent was responsive and informative throughout the process. Thank you for choosing Ski.com and we look forward to seeing you on the slopes!
Derek was fantastic. Knowledgeable and very accommodating through multiple revisions.
Reply from Ski.com2026-03-02
Derek sounds like exactly the kind of MTE you want in your corner! We're so glad his knowledge and flexibility through multiple revisions made the experience a great one. Thank you for choosing Ski.com and we hope to help you plan your next adventure soon!
Very personalized and expedited service. Responsive interaction with quick results! Thank you very much!
Reply from Ski.com2026-02-27
Thank you for the kind words. Providing personalized, responsive service is exactly what we aim for, and we’re so glad that was your experience. We appreciate the opportunity to assist.
We love hearing this about Jennie. She truly cares about delivering a great experience, and we’re so glad she made such a strong impression. We appreciate you choosing us.
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