Ski.com is the largest provider of mountain vacations in North America. We customize complete mountain vacations to more than 120 of the most popular resorts and thousands of properties in the United States, Canada, Europe and South America. With one phone call or just a few clicks of the mouse, our clients are able to bundle together things like discounted lodging, flights, lift tickets, equipment rentals, ski school, activities like snowmobiling and more. Based in Aspen, Colo. since 1971, Ski.com is known for the top-notch personal service offered by its 67 Mountain Travel Experts, winter-sport enthusiasts who average 26 years in the business and who regularly travel to personally experience each destination and accommodation.
Is Ski.com legit?
Ski.com (www.ski.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-30.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being extremely helpful, remarkably patient, and deeply knowledgeable when assisting with complex trip arrangements. Many individuals note that the expert advisors are exceptionally responsive and successfully make the entire vacation booking process entirely smooth and completely stress-free.
Travelers deeply appreciate the prompt communication, quick turnaround times, and well-customized choices provided for various wonderful holiday destinations around the world. Consumers consistently highlight the truly exceptional customer service and expert guidance received year after year from dedicated professionals who always prioritize client needs.
Auto-generated from all reviews of this business. For reference only.
Rich knows what my husband and I find important in a ski vacation and he delivers time and time again!! He is easily accessible, returning emails promptly. Rich is knowledgeable, finding super deals for condos or ways to drive down expensive lift tixketme costs. Strongly recommend using Rich if you are looking to plan a wonderful ski trip!
Reply from Ski.com2026-02-25
Rich works hard to understand exactly what matters most and consistently delivers. It’s wonderful to hear that level of service stands out, and we truly appreciate the recommendation.
Don’t usually use combined booking service - will totally use again! Danielle was extremely helpful and timely in all communications. She verified with each hotel option what we wanted and updated me in real time.
Reply from Ski.com2026-02-25
We’re so glad you gave us a try and had such a positive experience. Danielle takes pride in being thorough and responsive, and it’s great to hear that made the difference.
LeeAnn Close has been great. I have been working with her for 3 trips now.
Reply from Ski.com2026-02-25
It means a lot to hear you’ve worked with LeeAnn on multiple trips. She brings deep product knowledge and care to every booking, and we truly value your continued partnership.
Andy was always quick to freshen up trip quote with our dver changing plans. His ideas were phenomenal too!
Reply from Ski.com2026-02-23
Andy works incredibly hard to stay on top of every change and keep things moving smoothly, and we’re so glad his ideas helped shape the perfect trip. We truly appreciate the opportunity to assist.
Erin Mooney is fabulous! She is efficient, friendly and is so great at helping us choose lodging etc! I highly recommend her! Thanks, Erin!
Reply from Ski.com2026-02-20
We're happy to hear Erin did a fantastic job making the process both easy and enjoyable, and we’re so glad you shared this review! We truly appreciate the recommendation and your continued trust.
Michelle Otero is THE BEST! She always goes above and beyond to find what our clients are looking for!
Reply from Ski.com2026-02-20
Michelle is incredibly dedicated and always works hard to find the perfect fit. We’re so grateful for your partnership and the opportunity to support your clients. Thanks for sharing!
My advisor Jessica did an amazing job I am very inexperienced at working vacations. She called me exactly on time she stayed with me throughout the process morning noon and night couldn't ask for better service. I booked with her because she was so thorough and explained everything better than any experience I have ever had. I will booking* with her again in the future
Reply from Ski.com2026-02-16
Jessica truly goes above and beyond to make sure everything is clear and seamless, especially for first time ski planners. We’re so glad you felt supported every step of the way and look forward to helping you again.
Love hearing this about Jennie. We agree that she’s fantastic to work with, and we’re grateful she had the opportunity to help with your trip. Thanks for sharing!
Kai was amazing and extremely helpful. Very knowledgeable and patient.
Reply from Ski.com2026-02-13
We love hearing this about Kai. He truly cares about making the planning process smooth and informative, and we’re so glad he made a great impression. Thanks for choosing us.
Kai responds immediately, and takes care of all of my questions.
Reply from Ski.com2026-02-16
Kai prides himself on being responsive and attentive, so it’s great to hear that stood out. We appreciate your partnership and the opportunity to assist.