Ski.com is the largest provider of mountain vacations in North America. We customize complete mountain vacations to more than 120 of the most popular resorts and thousands of properties in the United States, Canada, Europe and South America. With one phone call or just a few clicks of the mouse, our clients are able to bundle together things like discounted lodging, flights, lift tickets, equipment rentals, ski school, activities like snowmobiling and more. Based in Aspen, Colo. since 1971, Ski.com is known for the top-notch personal service offered by its 67 Mountain Travel Experts, winter-sport enthusiasts who average 26 years in the business and who regularly travel to personally experience each destination and accommodation.
Ski.com (www.ski.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-30.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being extremely helpful, remarkably patient, and deeply knowledgeable when assisting with complex trip arrangements. Many individuals note that the expert advisors are exceptionally responsive and successfully make the entire vacation booking process entirely smooth and completely stress-free. Travelers deeply appreciate the prompt communication, quick turnaround times, and well-customized choices provided for various wonderful holiday destinations around the world. Consumers consistently highlight the truly exceptional customer service and expert guidance received year after year from dedicated professionals who always prioritize client needs.
Auto-generated from all reviews of this business. For reference only.After the disappointment of having to canx a trip earlier this season, we are grateful for the opportunity to get another trip booked for March. Thank you for your patience and help with both trips Marcela!
Thank you for the kind words. We’re glad Marcela could help turn things around and get a new trip in place. We truly appreciate your patience and are excited for your March getaway.
Our long-time highly trusted travel agent Jennie Graz is the reason for the unqualified 💯rating - we’ve worked with her for years and she is awesome!
We truly appreciate this feedback. Jennie’s dedication and consistency are exactly why so many clients trust her year after year. Thank you for your continued loyalty.
Working with Jennie was absolutely amazing. With all of the changes that were made throughout the planning process, she made it all come together. I would definitely recommend her to anyone trying to book a trip.
Thank you for the recommendation. We’re thrilled Jennie could keep everything on track despite the changes and make the process seamless for you.
Kia was my agent and he did an awesome job, Provided above and beyond service, activities and live updates.
Thank you for the 5-star review! We are so glad to hear that Kai provided you with such awesome service and kept you updated throughout the process. We'll be sure to pass your kind words along to him. We appreciate your feedback and look forward to helping you again!
Michal was great in answering all of my questions and providing first hand knowledge of the different ski areas and accommodations. He worked with me over a couple of weeks to find the right fit and was extremely patient and responsive. Great to work with!
Thank you for the great review. We’re so glad Michal’s firsthand knowledge, patience, and responsiveness helped you find the right fit. We really appreciate you working with Ski.com and hope you have an amazing trip.
Katie at ski.com is always amazing. Her attention to detail and knowledge is such an asset.
We really appreciate this feedback. Katie’s attention to detail and expertise truly make a difference, and we’re glad you’ve had such a positive experience working with her.
Nicki is phenomenal. The quotes are perfect and her communication is exemplary.
Thank you for the kind words. We’re happy to hear Nicki delivered exactly what you needed and kept communication seamless throughout the process. We appreciate you taking the time to share this.
Best prices on Lodging and lift ticket packages. They found accommodations that I couldn't find on my own. Great customer service. Highly recommend.
Thanks so much for the recommendation. We’re glad our team could help uncover great options and deliver strong value along with excellent service. We appreciate you choosing Ski.com.
Thank you for the 5 stars. We appreciate you taking a moment to share your experience and are glad our team delivered great service.
Planning our trip was made easy peasy by Pete. Answered all my questions, scheduled exactly what we need and got back to us in quick time.
Thanks for the great review. We’re glad Pete made the planning process easy and responsive from start to finish. We hope you have a fantastic trip.
I have been working with Ray on all and any requests. I have from clients for ski trips – – an absolutely give him a 5+ rating. He is outstanding. He knows so much about the destinations, how your systems work and always provides prompt, complete responses. He makes my job as a travel agent easy… and l am a diamond agent for Delta vacations. I know the importance of exceptional quality service – – Ski.com is successful because of such an individual. Thank you for asking about a survey.
Thank you so much for taking the time to share this thoughtful feedback. We’re thrilled to hear how impactful Ray has been in supporting you and your clients. We sincerely appreciate your trust in Ski.com and your kind words.
Teddy has planned 2 trips and has been excellent! Helped in every aspect of planning and is very responsive and knowledgeable!
Thank you for sharing this. We’re so glad Teddy has been such a great partner in planning both trips. His responsiveness and knowledge truly make a difference. We appreciate your continued trust!
Erin what's very helpful knowledgeable and patient.
Thank you for leaving your review and pointing out Erin's helpfulness. We're glad you had such a great experience. Happy skiing!
Thanks for the review. We’re glad the planning process felt quick and easy and appreciate you working with Ski.com.
So far so good … everything as expected and worked like a charm
Thanks for the great feedback. We’re happy everything has been smooth so far and appreciate you choosing Ski.com.
I get nervous booking trips to places Ive never Been because I am not sure of the locations. Shannon was so helpful all through the process. Im sure we are going to have a great time! The easiest process ever. this is how Im going to plan all our ski trips
We love hearing this. Shanon does a fantastic job making unfamiliar destinations feel approachable and stress-free. Thanks for trusting us with your trip planning!
Teagan Drake kept in touch with me throughout the whole year and when it was time to book put together packages based on my needs and help me select the best one for the length of my stay. Teagan is very responsive and always avaiable. He makes the process fun and interesting!
We’re so glad to hear this. Teagan’s consistency and responsiveness really shine, and we appreciate you taking the time to share your experience.
Jennie was prompt and put together a comprehensive package for my clients that was amazing! She was patient and attentive to details - my clients are going on their first ski trip so there were a lot of questions and she patiently answered them all!
Thank you for the kind words. Jennie is wonderful at guiding first-time skiers and making sure every detail is covered. We’re excited for your clients’ first ski trip!
Thanks for taking the time to leave a review. We’re glad responsiveness stood out!
Mickey was very knowledgeable. She was great to work with. She answered all of my questions.
Thanks for the review. We’re happy Mickey was able to answer all your questions and make the process easy.
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