Sprintax

i would like you to transfer my US…

i would like you to transfer my US travel history from previous year into the new year so i only have to update rather than fill afresh each time

You reduced my stress

Thanks to the assistance of people such as Mark Valentine, Nataliya Georgiera, Elling Lee, and others who have supported me, the difficulty of this matter has been greatly reduced. Thanks to their dedication and professionalism, I am hopeful that I will be able to bring this case to a successful conclusion with less stress. Didier

Great service

Great service. Submitted my documents and they took care of the rest. 100% Recommend.

Shilpa DavdaUnited States · 1 review · Experienced 2026-07-17 · Posted 2026-07-18

Grateful for your timely support.

Being an international art student who doesn’t understand finance or taxation, dealing with the IRS seemed daunting. But Iliyan Petrov at Sprintax has been so immensely prompt, clear and helpful that I actually checked to see if they were AI or a real person. They have responded late at night as well and this brings immense peace of mind when one is stressed. My heartfelt gratitude for such people who lighten the load of someone who can do nothing for them in return. Thank you, Iliyan.

good info when i needed help

Spintax team is always supportive.

Excellent customer service!

I am writing to share my excellent experience with Sprintax. As a non-resident, navigating state tax rules can be incredibly confusing. They provided exceptional support by clearly explaining the rules regarding state income tax payments and helping me understand the exact edits needed for my forms. Thank you both for your patience, clarity, and outstanding service!

Very helpful and quick to respond.

The software is fine. The accountability is not.

Use it if you want, but go in with your eyes open. If something goes wrong, you're mostly on your own. The platform is easy enough to use, though you'll want to make sure you actually understand the legal definitions behind the questions. And yes, you still end up filling most things out yourself, but that's tax software for you. My real issue? My case was as simple as it gets: one fellowship, one income source. Sprintax told me to file a New York State return. Turns out, I never had to. New York State sent me a letter saying exactly that, and I got a full refund, one day before I left the country! Lucky me. At least eight of my colleagues with the exact same situation had no idea. Some already left. I don't know if they'll ever see that money. When I reached out to Sprintax multiple times to understand what went wrong and avoid this next year, I got nothing but automated responses. And when I finally pushed for an actual explanation, I was told I'd need to purchase a post-filing service for them to review their own mistake!!!! No thanks. You gave me incorrect advice, I almost lost hundreds of dollars, and now I have to pay extra for you to tell me why?

Canadian filing late

Nice to have a resource available as someone filing late not from the USA that is easy and doesn't cost a ton of money.

Overall

Overall, my experience was very good. The support team responded quickly, the email communication was smooth, and the process was handled professionally. I especially appreciated the fast responses and regular updates throughout the process. The platform and support experience exceeded my expectations. Thank you for the assistance and support.

I was an international student and I…

I was an international student and I used Sprintax for the first time. The system is easy to follow, very clear and when I needed support the team was readily available. Grace Sullivan has been really supportive and quite responsive throughout the whole process.

Sprintax failed to provide the service…

Sprintax failed to provide the service I paid for. They only send generic “wait, your case under review" messages. I do NOT recommend this service.

Good experience on swiss dividend withholding tax refund

I worked with sprintax on my Swiss dividend withholding tax refund. It was easy and painless and inexpensive to get this refund, though the timelines are long (not sprintax's fault). They maintained great communication throughout.

It was smooth and hassle-free.

Sprintax nearly cost me $5000

Sprintax told me I owed $2000, and when I used TurboTax (with the same info) it transpired I was owed $3000. Their incompetent platform nearly cost me $5000! Use someone else or double check the numbers they are giving you.

They are great to work with

They are great to work with, very easy and always available for questions. Elaine is great to work with !

The agent was extremely helpful and…

The agent was extremely helpful and professional. His instructions were clear, precise, and easy to follow, and he responded promptly throughout the process. Thanks to his efficiency, I was able to resolve my issue quickly.

Professionals

Professionals, cooperative, prompt in response, clear in guidance, have knowledge if what they do, detailed spot on guidance. It was my first time with them and it was awesome.

Very helpful team

Very helpful team, easy to navigate on the website.