Sprintax is a global fintech making nonresident tax compliance simple. Our all-in-one platform handles IRS & State forms, FICA returns, ITIN applications, and tax refund reclaim - including treaty benefits. We are committed to helping individuals working abroad understand their tax obligations and claim their entitlements, no matter where their work takes them.
Written by the business, not verified by us.Sprintax (www.sprintax.com) has a 4.7 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-02.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and customer service representatives for being exceptionally helpful, patient, and very quick to respond during tax preparation. People note that the platform provides a remarkably smooth user experience, making complex financial processes much easier to navigate successfully overall. However, some reviewers were not happy with customer support, mentioning unhelpful responses, frustrating automated replies, or a complete lack of assistance when problems occurred. Consumers also noted occasional challenges with system navigation, technical barriers, and frustrating delays in receiving essential tax documents before approaching final deadlines.
Auto-generated from all reviews of this business. For reference only.Mark Valentine was very responsive and helpful.
Hi Afrore, Thank you so much for your wonderful feedback! We're glad he could assist you with such professionalism and care. Your feedback means a lot to us! Best regards, The Sprintax Team
Allison from Sprintax provided great help in clarifying some questions I had after using Sprintax Returns. As a Fulbright IIE participant, I am happy to use Sprintax for filling my taxes!
Hi Demy, Thank you for taking the time to write us this amazing review! We're always here to help whenever you need us. Best regards, The Sprintax Team
Great support from Mark at Sprintax! As a Fulbright IIE participant, I found the tax process confusing at first, but Mark was very helpful and responsive. He reviewed my Calculus account and provided clear guidance on the next steps. Thank you for the excellent assistance!
Hello Anha, Thank you for this great review! If there is anything we can do to support you further please do not hesitate to reach out. Best regards, The Sprintax Team
Im a J1 Work and Travel ambassador who needed support. BUT I could not find the answers to my questions in the frequently asked questions. I connected with Maria V. She was so professional and patient; she was able to answer my questions clearly and concisely. She deserves a raise!!!
Hi Taraya Williams, Thank you so much for your kind words and wonderful feedback about Maria! We're glad she could assist you with such professionalism and care. Your feedback means a lot to us! Best regards, The Sprintax Team
I spoke with the agent Ivaylo Zhelev and he was so diligent and helped me with solving my issue quickly, politely and was very supportive. He's a wonderful agent and deserves to get 5 stars and all the promotions.
Hi SR, Thank you so much for your kind words and wonderful feedback about Ivaylo! We're glad he could assist you with such professionalism and care. Your feedback means a lot to us! Best regards, The Sprintax Team
I am a Fulbright/IIE grantee and I had a difficulty to set up my account due to a technical issue. Sprintax team was very supportive, patient and responsive to help me solving this issue. Although it was a long weekend, they still responded to my emails and were following-up with me to make sure that I am done with all the steps needed. THANK YOU! :))
Hello Arwa Agag, Thank you for taking the time to write us this amazing review! We're always here to help whenever you need us. Best regards, The Sprintax Team
Mr. Mark Valentine from Sprintax helped me a lot. As a former Fulbright Foreign Student in the U.S., I am obliged to file my taxes. I had questions about how to complete my profile to get my tax forms. Good thing I came by Mr. Valentine from Sprintax who was very helpful. His answers were on the point, he was kind, patient, and quick to answer. He definitely made this a smoother ride. Thanks.
Hi Neven, Thank you for sharing this wonderful review about Mark Valentine! We're always here to assist you whenever you need us. Best regards, The Sprintax Team
Hello Desy Baiq, Thank you for taking the time to write us this review! We're always here to help whenever you need us. Best regards, The Sprintax Team
I am using their service about 3 years. 0 problem. Their support is perfect,
Hello Mesut Kutlu, Thank you for this great review! If there is anything we can do to support you further, please do not hesitate to reach out. Best regards, The Sprintax Team
Joanna and Alexander Nedelchev were accommodating and guided me throughout the whole process of figuring out the problem.
Hi Beatriz Secabalo, Thank you so much for your wonderful feedback about our team! We're glad they could assist you with such professionalism and care. Your feedback means a lot to us! Best regards, The Sprintax Team
As a Fulbright IIE participan, I have a much appreciated help from the team, especially from Mark Valentine. Thanks, Mark!
Hi Oleksandr, Thank you for sharing this wonderful review about Mark! We're always here to assist you whenever you need us. Best regards, The Sprintax Team
Sprintax is intuitive and user friendly. And if you have an issue they are fast to not only respond but also resolve. I would recommend Sprintax to anyone needing an easy platform for filing their taxes.
Hello Ugochukwu Azubuine, Thank you for this great review! If there is anything we can do to support you further, please do not hesitate to reach out. Best regards, The Sprintax Team
I met Allison , first time doing my taxes , have no ideas, helped through all the way and very dedicate, bro deserved everything. He saved my life
Hello Hoàng Lâm Võ, Thank you for taking the time to write us this amazing review! We're always here to help whenever you need us. Best regards, The Sprintax Team
Joanna was an exceptional person. She went above and beyond to assist me with my current tax forms. Joanna and the Sprintax team consistently provide excellent service. I’ve never had an issue filling out my taxes through Sprintax, and this is my second year doing so. This is just another positive review from an international scholar residing in the US. Wonderful Sprintax!
Hi, Thank you so much for your kind words and wonderful feedback about Joanna! We're glad she could assist you with such professionalism and care. Your feedback means a lot to us! Best regards, The Sprintax Team
As a Fulbright Visiting Scholar in the academic year 2024-25, I had to complete my Sprintax Calculus profile for 2025, but I couldn't login because of an 2FA issue. I wrote an email to the Sprintax Team and received fast help and advice from Mark Valentine. Mark was very patient with my questions and calmly helped me find a solution, thereby reducing the stress associated with filing taxes in the USA. Thanks, Mark, I really appreciate your help and support!
Hi, Thank you for sharing this wonderful review about Mark! We're always here to assist you whenever you need us. Best regards, The Sprintax Team
Hi, Mark Valentine did a great job. He was fast and accurate. Sergio. Fulbright IIE participant.
Hi Sergio, Thank you for sharing this wonderful review about Mark! We're always here to assist you whenever you need us. Best regards, The Sprintax Team
I am a Fulbright participant (2025) and previously did the Mandela Washington Fellowship (2022). Navigating the two different records in Sprintax Calculus was a bit technical, but the interface eventually helped me correctly establish my Non-Resident status. The integration with IIE is very helpful for getting the 1042-S sorted before the mid-February deadline. It’s a specialized process, but much easier once your history is correctly synced!
Hello JOEL ALEX, Thank you for this great review! If there is anything we can do to support you further, please do not hesitate to reach out. Best regards, The Sprintax Team
As an international student, I've been using Sprintax for a few years. When I had issues, the Sprintax team was always eager to help me. This time, I couldn't access my account because of an authentication issue. Great, Alex Kalchev (Sprintax Returns) helped me solve the problem very easily and quickly. I'm glab the Sprintax was always helpful in solving any arising problems.
Hi Marina Oberemok, Thank you for sharing this wonderful review about Alex! We're always here to assist you whenever you need us. Best regards, The Sprintax Team
I'm a Fulbright Foreign Student and got to work with Mark during my tax filing process, he is really kind, helpful, and quick to reply. Highly recommend him
Hi Lam, Thank you so much for your kind words and wonderful feedback about Mark! We're glad he could assist you with such professionalism and care. Your feedback means a lot to us! Best regards, The Sprintax Team
I had difficulty accessing the 6-digit code for Sprintax, but Mark Valentive provided clear guidance to resolve the issue. All is good now.
Hi Pujo Semedi, Thank you for sharing this wonderful review about Mark! We're always here to assist you whenever you need us. Best regards, The Sprintax Team
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