Sprintax is a global fintech making nonresident tax compliance simple. Our all-in-one platform handles IRS & State forms, FICA returns, ITIN applications, and tax refund reclaim - including treaty benefits. We are committed to helping individuals working abroad understand their tax obligations and claim their entitlements, no matter where their work takes them.
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Is Sprintax legit?
Sprintax (www.sprintax.com) has a 4.7 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-02.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and customer service representatives for being exceptionally helpful, patient, and very quick to respond during tax preparation. People note that the platform provides a remarkably smooth user experience, making complex financial processes much easier to navigate successfully overall.
However, some reviewers were not happy with customer support, mentioning unhelpful responses, frustrating automated replies, or a complete lack of assistance when problems occurred. Consumers also noted occasional challenges with system navigation, technical barriers, and frustrating delays in receiving essential tax documents before approaching final deadlines.
Auto-generated from all reviews of this business. For reference only.
Maria V. provided outstanding support for my case. She was extremely responsive and demonstrated impressive knowledge throughout our interactions. Her replies were always specific and directly related to my situation - no unnecessary fluff. I really appreciated how she clearly outlined the appropriate next steps and guided me on how to proceed. Her professionalism and clarity made the entire process much easier to navigate.
Reply from Sprintax2026-03-13
Hi Anetta,
Thank you so much for your kind words and wonderful feedback about Maria! We're glad she could assist you with such professionalism and care. Your feedback means a lot to us!
Best regards,
The Sprintax Team
Hello Polina Verbytska,
Thank you for this great review! If there is anything we can do to support you further, please do not hesitate to reach out.
Best regards,
The Sprintax Team
Zhaklina was super helpful and very patient with me great customer service!
Reply from Sprintax2026-03-13
Hello Summer King,
Thank you for taking the time to write us this amazing review! We're always here to help whenever you need us.
Best regards,
The Sprintax Team
Nataliya has assisted in me in clarifying all my doubts while filling my tax forms and e filing. It had been very easy while she assisted me.
Reply from Sprintax2026-03-13
Hi MOUNIKA,
Thank you so much for your kind words and wonderful feedback about Nataliya! We're glad she could assist you with such professionalism and care. Your feedback means a lot to us!
Best regards,
The Sprintax Team
Mark excellently assisted me in the preparation for my tax return. Having lived in the U.S. for 4 years as a Fulbright IIE participant, I could not access to Sprintax for the first time. But Mark helped me prepare a resident tax return. His response was always quick and friendly.
Reply from Sprintax2026-03-11
Hi Yuma,
Thank you for sharing this wonderful review about Mark! We're always here to assist you whenever you need us.
Best regards,
The Sprintax Team
I’m an international student and I had just paid out-of-pocket to file my taxes on Sprintax. Literally right after I paid, my university finally sent out our free access codes. I was so stressed about losing that money on a college budget! I reached out to customer support and spoke with Mark Valentine. He was super understanding, escalated my case, and actually got me a retroactive refund for the federal fee. He replied incredibly fast and really advocated for me. Thanks for the huge help, Mark!
Reply from Sprintax2026-03-11
Hi Pankaj Bhatta,
Thank you so much for your kind words and wonderful feedback about Mark! We're glad he could assist you with such professionalism and care. Your feedback means a lot to us!
Best regards,
The Sprintax Team
Excellent service, efficient, friendly.
I am very grateful for your help.
Reply from Sprintax2026-03-09
Hello Alvaro Contreras,
Thank you for this great review! If there is anything we can do to support you further, please do not hesitate to reach out.
Best regards,
The Sprintax Team
Mark was prompt and assisted well. Thank you for the help!
Reply from Sprintax2026-03-11
Hi Sagar Gokhale,
Thank you for sharing this wonderful review about Mark! We're always here to assist you whenever you need us.
Best regards,
The Sprintax Team
I dont like doing this things, it gets me nervous but, with the customer assistance it is so easy they will answer you in one minute not like other services where you have to send a mail and then in a fw days they answer you but they didnt solve anything so again another email and more wait, thanks to Alexander Nedelchev that hlped me with my taxes and all the sprintax staff.
Reply from Sprintax2026-03-09
Hi Lucas Tinelli,
Thank you for sharing this wonderful review about Alexander! We're always here to assist you whenever you need us.
Best regards,
The Sprintax Team
Great, no complaints, responsive chat for whenever I had questions, I've used it two years in a row
Reply from Sprintax2026-03-09
Hello Eric,
Thank you for this great review! If there is anything we can do to support you further, please do not hesitate to reach out.
Best regards,
The Sprintax Team
Hello Salu Adhikari,
Thank you for this great review! If there is anything we can do to support you further, please do not hesitate to reach out.
Best regards,
The Sprintax Team
Sprintax team was of great help for whatever I needed: quick and to the point.
Reply from Sprintax2026-03-09
Hello markosx,
Thank you for this review! If there is anything we can do to support you further, please do not hesitate to reach out.
Best regards,
The Sprintax Team
Mark Valentine was very quick in assisting me at a moment when I was stuck, and very helpful in advising me. Much appreciated!
Reply from Sprintax2026-03-09
Hi Sebastian,
Thank you for sharing this wonderful review about Mark! We're always here to assist you whenever you need us.
Best regards,
The Sprintax Team
I had communication with Maria Varsanova. She was so fast in responding and very helpful.
Reply from Sprintax2026-03-06
Hi sarah zaerpour,
Thank you so much for your kind words and wonderful feedback about Maria! We're glad she could assist you with such professionalism and care. Your feedback means a lot to us!
Best regards,
The Sprintax Team
Super responsive costumer care and the platform works very smoothly.
Reply from Sprintax2026-03-06
Hello Emanuel Goncalves,
I am delighted to hear you found our platform easy to use! If there is anything we can do to support you further, please don't hesitate to reach out.
Best regards,
The Sprintax Team
Mark was very prompt with the response and assistance!
Reply from Sprintax2026-03-06
Hi Joy Makua,
Thank you for sharing this wonderful review about Mark! We're always here to assist you whenever you need us.
Best regards,
The Sprintax Team
Easy to follow and the agents on the chat were of great help!
Reply from Sprintax2026-03-06
Hello Pamela H,
Thank you for this great review! If there is anything we can do to support you further, please do not hesitate to reach out.
Best regards,
The Sprintax Team
Hello SHILPA PANDIT,
Thank you for this great review! If there is anything we can do to support you further, please do not hesitate to reach out.
Best regards,
The Sprintax Team
Hello Dev,
Thank you for this great review! If there is anything we can do to support you further, please do not hesitate to reach out.
Best regards,
The Sprintax Team
Sprintax staff, especially Mark Valentine was very helpful in quickly replying to my queries providing useful information.
Reply from Sprintax2026-03-03
Hello Xavier,
Thank you so much for your kind words and wonderful feedback about Mark! We're glad he could assist you with such professionalism and care. Your feedback means a lot to us!
Best regards,
The Sprintax Team
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