Sprintax is a global fintech making nonresident tax compliance simple. Our all-in-one platform handles IRS & State forms, FICA returns, ITIN applications, and tax refund reclaim - including treaty benefits. We are committed to helping individuals working abroad understand their tax obligations and claim their entitlements, no matter where their work takes them.
Written by the business, not verified by us.Sprintax (www.sprintax.com) has a 4.7 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-02.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and customer service representatives for being exceptionally helpful, patient, and very quick to respond during tax preparation. People note that the platform provides a remarkably smooth user experience, making complex financial processes much easier to navigate successfully overall. However, some reviewers were not happy with customer support, mentioning unhelpful responses, frustrating automated replies, or a complete lack of assistance when problems occurred. Consumers also noted occasional challenges with system navigation, technical barriers, and frustrating delays in receiving essential tax documents before approaching final deadlines.
Auto-generated from all reviews of this business. For reference only.Sprintax make it easy everything in this process! Thank you so much
Hello Andres David Arcila Gutierrez, Thank you for this great review! If there is anything we can do to support you further, please do not hesitate to reach out. Best regards, The Sprintax Team
I had a very positive experience using Sprintax for my tax filing. The process was smooth, and the support team was very helpful and responsive. I would especially like to thank Maria Varsanova for her assistance. She was professional, patient, and guided me clearly through my issue, making the process much easier. Overall, I am very satisfied with the service and would recommend Sprintax to others.
Hi S M Naimul Mamun, Thank you so much for your kind words and wonderful feedback about Maria! We're glad she could assist you with such professionalism and care. Your feedback means a lot to us! Best regards, The Sprintax Team
Top-notch support and prompt replies. They offer an excellent service that I strongly recommend.
Hello Roberta Meloni, Thank you for taking the time to write us this amazing review! We're always here to help whenever you need us. Best regards, The Sprintax Team
I had an excellent experience with Mark Valentine from the Sprintax IIE support team. I am a Fulbright IIE participant currently studying in the United States, and I encountered a login problem with my Sprintax Calculus account due to a two-factor authentication (2FA) issue. Mark was very kind and nice in his communication and responded to my request within just a few hours. He immediately sent a reset link so that I could restore access to my account. Unfortunately, due to an unexpected personal emergency, I was unable to use the link before it expired. When I wrote again to explain the situation, Mark was very understanding and kindly sent another reset link without any hesitation. What I especially appreciated was that he replied to my second request on a Saturday, which showed real dedication to helping users. Thanks to his help, I was able to regain access to my account and complete the Sprintax process without difficulty. I truly appreciate Mark’s professionalism, kindness, and willingness to help. I am very grateful for the support he provided.
Hello Ganushka Randula, Thank you so much for your kind words and wonderful feedback about Mark! We're glad he could assist you with such professionalism and care. Your feedback means a lot to us! Best regards, The Sprintax Team
It's great experience with online customer service Violet S who helped me with the check out issue. Because federal return file fee should be waived as University has contract with Sprintax. Although it was upset at the beginning, we finally waived the fees successfully.
Hi Sunny Lee, Thank you for sharing this wonderful review about Violet! We're always here to assist you whenever you need us. Best regards, The Sprintax Team
Prompt and accurate response to the query !
Hello Nida Zahid, Thank you for this great review! If there is anything we can do to support you further, please do not hesitate to reach out. Best regards, The Sprintax Team
They are so kind and helped me a lot when I was processing my tax report
Hello Hyojin Jeong, Thank you for this great review! If there is anything we can do to support you further, please do not hesitate to reach out. Best regards, The Sprintax Team
Stanislav Stamatov was super helpful. I had an issue bc my SSN was wrong on the W2 and so I got a W2c. He knew how to upload this to the system correctly. Much appreciated!
Hello Henri Runge, Thank you so much for your kind words and wonderful feedback about Stanislav! We're glad he could assist you with such professionalism and care. Your feedback means a lot to us! Best regards, The Sprintax Team
Stanislav Stamatov is an incredibly kind advisor. He guided me through the entire tax amendment process and provided a clear, step-by-step explanation. He’s been so helpful.
Hi Jen, Thank you for sharing this wonderful review about Stanislav! We're always here to assist you whenever you need us. Best regards, The Sprintax Team
The gentle woman Maria Varsanova, helped me a ton with my problem. She was efficient and quick in giving me support..
Hi Pascual Zarate, Thank you for sharing this wonderful review about Maria! We're always here to assist you whenever you need us. Best regards, The Sprintax Team
I had issue with 1099-misc, quick chat support with Valentin Ganev helped me resolve it. Huge shout out to Ganev quickly resolved the issue with immenece patience
Hi Vin, Thank you for sharing this wonderful review about Valentin! We're always here to assist you whenever you need us. Best regards, The Sprintax Team
Alexander Nedelchev was of great help and assisted me throughout the process with patience. I really appreciate the efforts of the agent in making this process of filing tax so smooth and easy. Thanks a ton!!!
Hi Pratyasha Mishra, Thank you so much for your kind words and wonderful feedback about Alexander! We're glad he could assist you with such professionalism and care. Your feedback means a lot to us! Best regards, The Sprintax Team
good assistance received by Alexander Nedelchev
Hi juan David perleche Quispe, Thank you so much for your kind words and wonderful feedback about Alexander! We're glad he could assist you with such professionalism and care. Your feedback means a lot to us! Best regards, The Sprintax Team
The assistant helped with every single question I had and made the whole process of reviewing forms and documents much easier.
Hello Pablo Parreiras, Thank you for taking the time to write us this amazing review! We're always here to help whenever you need us. Best regards, The Sprintax Team
Alexander Nedelchev made my day and resolved all my questions. Good for him!
Hello Lewis, Thank you so much for your kind words and wonderful feedback about Alexander! We're glad he could assist you with such professionalism and care. Your feedback means a lot to us! Best regards, The Sprintax Team
am an International student and sprintax helped me a lot as the Tax filing here is confusing and as F1 student even without any income we have to file different form and I was having an hard time understanding them but these guys helped me a lot and Stayko Genkov is kindest and patience one of the agents I had chat on website and he cleared all of my silly doubts
Hi SK, Thank you so much for your kind words and wonderful feedback about Stayko! We're glad he could assist you with such professionalism and care. Your feedback means a lot to us! Best regards, The Sprintax Team
Maria helped me with an issue that took over a week to solve in one hour. She responded immediately and was very helpful!
Hi Akemi Sabatier, Thank you so much for your kind words and wonderful feedback about Maria! We're glad she could assist you with such professionalism and care. Your feedback means a lot to us! Best regards, The Sprintax Team
The platform is very easy to use. I am an international student and was literally panicking as i had no idea of how to go about the filing. Their process is so simple and the online agents are quick to respond and very pleasant
Hello Agatha Zeng, I am delighted to hear you found our website easy to use! If there is anything we can do to support you further, please don't hesitate to reach out. Best regards, The Sprintax Team
The support team responded promptly and provided a clear, accurate answer to my question. Their efficiency and precision made the entire experience smooth and reassuring.
Hi Randhir Kumar Yadav, Thank you for sharing this wonderful review about our team! We're always here to assist you whenever you need us. Best regards, The Sprintax Team
I talked with Alexander Nedelchev in regarding filling my tax information. He/She was so kind and professional that I could complete my filing easily and quickly!
Hi Chard Lee, Thank you so much for your kind words and wonderful feedback about Alexander! We're glad he could assist you with such professionalism and care. Your feedback means a lot to us! Best regards, The Sprintax Team
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