Their support service team is amazing!
Reply from Sprintax2026-03-26
Hello Valérie Costa, Thank you for this great review! If there is anything we can do to support you further, please do not hesitate to reach out. Best regards, The Sprintax Team
About Sprintax
Data updated- Website
- www.sprintax.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 198 reviews
- Replies to negative
- 100% (15/15)
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About this business
Sprintax is a global fintech making nonresident tax compliance simple. Our all-in-one platform handles IRS & State forms, FICA returns, ITIN applications, and tax refund reclaim - including treaty benefits. We are committed to helping individuals working abroad understand their tax obligations and claim their entitlements, no matter where their work takes them.
Written by the business, not verified by us.Is Sprintax legit?
Sprintax (www.sprintax.com) has a 4.7 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and customer service representatives for being exceptionally helpful, patient, and very quick to respond during tax preparation. People note that the platform provides a remarkably smooth user experience, making complex financial processes much easier to navigate successfully overall. However, some reviewers were not happy with customer support, mentioning unhelpful responses, frustrating automated replies, or a complete lack of assistance when problems occurred. Consumers also noted occasional challenges with system navigation, technical barriers, and frustrating delays in receiving essential tax documents before approaching final deadlines.
Auto-generated from all reviews of this business. For reference only.What people say
Mark was very prompt and helpful to…
Mark was very prompt and helpful to solve my tax issues. Thank you
Reply from Sprintax2026-03-26
Hi Renu, Thank you for sharing this wonderful review about Mark! We're always here to assist you whenever you need us. Best regards, The Sprintax Team
The answer was prompt
The answer was prompt, they took less than 12 hours and solved my issue.
Reply from Sprintax2026-03-26
Hello Sebastian, Thank you for this great review! If there is anything we can do to support you further please do not hesitate to reach out. Best regards, The Sprintax Team
Joanna responded quickly to my tax…
Joanna responded quickly to my tax filing problem! Thanks!
Reply from Sprintax2026-03-26
Hello Joanna, Thank you for this great review! If there is anything we can do to support you further please do not hesitate to reach out. Best regards, The Sprintax Team
Amazing customer service!
Reply from Sprintax2026-03-26
Hi Maja, Thank you so much for your kind words and wonderful feedback about our customer service team! We're glad they could assist you with such professionalism and care. Your feedback means a lot to us! Best regards, The Sprintax Team
Seems legit but actually doing Fraud
This company seems legit when I filed my taxes in 2024, however when I filed 2025 (this year) tax. I found they are scamming people. Not only they fail providing critical information on time by themselves but they also failed in every aspect of responsibility. You are paying them something that can be done on IRS portal directly, I paid them for Federal E-filing which was never filed and same with state Tax. I have to reach out to them after 2 weeks why the status is not reflecting on IRS portal which should reflect within 24 hrs, then I got to know my E-filing was never filed by them. Only reason people are using it as this is the only platform that ease life of students to file 1040NR however they are scamming clearly people.
Reply from Sprintax2026-03-31
Hello, Thank you for sharing your feedback. We're sorry to hear about your experience and understand how important timely and accurate information is when filing taxes. We’ve already reached out to you via email to address your specific concerns and provide clarification. Our goal is to be as transparent as possible and to continuously improve our service for nonresident taxpayers. If there is anything further we can assist you with, please don’t hesitate to reply to our email so we can resolve this for you as quickly as possible. Best regards, The Sprintax Team
Sprintax offers a very quick response…
Sprintax offers a very quick response to any query and provides systematic support for tax return filling.
Reply from Sprintax2026-03-26
Hello Ravindra, Thank you for taking the time to write us this amazing review! We're always here to help whenever you need us. Best regards, The Sprintax Team
Excellent customer service and most…
Excellent customer service and most importantly makes taxes easy.
Reply from Sprintax2026-03-26
Hello Debjeet, I am delighted to hear you found our website easy to use! If there is anything we can do to support you further please don't hesitate to reach out. Best regards, The Sprintax Team
Great product & Service
Sprintax is a great product and the customer service is exceptional! I emailed about a student that was having an issue. A representative from Sprintax reviewed the student's issue and resolved it.
Reply from Sprintax2026-03-26
Hello Tara, Thank you for this great review! If there is anything we can do to support you further please do not hesitate to reach out. Best regards, The Sprintax Team
Quick reply to all the questions
It got help for all the tax related and filing questions. The reply time is also very quick.
Reply from Sprintax2026-03-23
Hello Saurabh Bharane, Thank you for taking the time to write us this amazing review! We're always here to help whenever you need us. Best regards, The Sprintax Team
Stayko Genkov
I was being helped by Stayko Genkov. Stayko was knowledgable, patient and guided me throughout the process. It was really helpful to me
Reply from Sprintax2026-03-23
Hi Gayathri, Thank you for sharing this wonderful review about Stayko! We're always here to assist you whenever you need us. Best regards, The Sprintax Team
They make you mail the tax refund…
They make you mail the tax refund yourself at the end of the long process. If I knew that they won't e-file it, I would go with another option.
Reply from Sprintax2026-03-23
Hello islam murtazaev, Thank you for your feedback! Please check your email and follow the instructions we’ve sent. Best regards, The Sprintax Team
Todor Dragiev was great!
Todor Dragiev was very helpful and patient with my questions about Sprintax - cheers Todor! :-)
Reply from Sprintax2026-03-23
Hi Ruben Høgh, Thank you for sharing this wonderful review about Todor! We're always here to assist you whenever you need us. Best regards, The Sprintax Team
Todor Dragiev
Todor Dragiev was very helpful in the overall filing process handling questions about the product and my tax situation.
Reply from Sprintax2026-03-23
Hi varanasi chaitanya, Thank you for sharing this wonderful review about Todor! We're always here to assist you whenever you need us. Best regards, The Sprintax Team
Very helpful
I received immediate and concise guidance on my questions when I reached out to their customer support team. Shout out to both Alexander Nedelchev and Kristian Stefanov for making the entire experience so smooth - you are wonderful!
Reply from Sprintax2026-03-23
Hi Maya, Thank you for sharing this wonderful review about our team! We're always here to assist you whenever you need us. Best regards, The Sprintax Team
Mark was incredibly helpful and…
Mark was incredibly helpful and responsive. I'm a Fulbright IIE participant, and I accidentally paid for the Sprintax service without realizing I had a free access code from IIE. Mark looked into my case right away and arranged a full refund. He also followed up promptly as promised. Great customer support experience. Thank you, Mark!
Reply from Sprintax2026-03-23
Hi Emilija Cvetkovic, Thank you so much for your kind words and wonderful feedback about Mark! We're glad he could assist you with such professionalism and care. Your feedback means a lot to us! Best regards, The Sprintax Team
They are professional and awesome!
Reply from Sprintax2026-03-23
Hello Hanying Wei, Thank you for this great review! If there is anything we can do to support you further, please do not hesitate to reach out. Best regards, The Sprintax Team
Very helpful representatives
Very helpful representatives, patient and knowledgeable. Very accommodative with all requests.
Reply from Sprintax2026-03-23
Hi A Gala, Thank you for sharing this wonderful review about our team! We're always here to assist you whenever you need us. Best regards, The Sprintax Team
Live chat is very helpful!
Though Sprintax is already very easy to use, you may still need step-by-step guidance from a live agent if you run into something you don’t understand. The agents are very efficient and can help resolve any issues quickly！
Reply from Sprintax2026-03-23
Hello Ming-Chieh Lin, I am delighted to hear you found our website easy to use! If there is anything we can do to support you further, please don't hesitate to reach out. Best regards, The Sprintax Team
Stanislav Stamatov
it was great, Stanislav Stamatov helped with all my questions, she was also really quick with it.
Reply from Sprintax2026-03-23
Hi Abner Mard, Thank you for sharing this wonderful review about Stanislav! We're always here to assist you whenever you need us. Best regards, The Sprintax Team
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