Allstate Protection Plans (www.squaretrade.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Business Services and its reputation is good. 77% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 79% of negative reviews. Last updated 2026-08-10.
I am so happy to receive my camera back. This is my first time using the insurance. I would have given 5 stars except my battery was not returned with my camera. I had to buy a new battery for camera. Otherwise communication and service was great.
Great service. Very prompt
Great communications and quick replies with updates.
My warranty was handled without any issues.
Quick and easy to make a claim. Once I mailed in my product, I quickly received a response.
N/A………….’.
Allstate made it so easy to get my husband's ring fixed under my warranty plan. Shipped and fixed plus returned in 2 weeks! Thank you Allstate! Customer service was excellent!
They suck, worst customer service I have to deal with in a long time!!! I will NOT renew anything with them. I will be cancelling my insurance after I get done with this!
Hello customer, We are sorry to hear that you are dissatisfied with your recent experience. SquareTrade does its best to provide a smooth claims experience and eliminate any issues that may cause delays, as we strive to offer expedient and hassle-free service. We give our specialists extensive training and coaching to ensure they provide courteous and knowledgeable claims assistance. We are sorry to hear that this was not your experience. At this moment, one of our specialists has contacted you to discuss this matter and offer further support. Thank you, AA
I still haven’t received the shipping label to send iPad for repairs.
Great experience, easy and straightforward, received payment quickly
So far every everybody were extremely pleasant.
I was told to find the replacement part myself. Not acceptable
I was skeptical about purchasing the extra warranty (if it was worth it) & I tell you-it was worth it!
Hello customer, We’re sorry to hear about your recent experience with your claim. SquareTrade offers various resolution options to ensure we meet our customers' service needs. Our goal is to provide coverage for our customers throughout the duration of the protection plan. Our resolution options depend on several factors, including the type of item, the specific issue, and the item’s price. All these variables are considered when determining the most suitable solution for our customers. We apologize for your dissatisfaction with your resolution in this case. We sincerely apologize for any difficulties you encountered during the claims process. One of our specialists has now contacted you to offer additional support. Thank you, AB
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