All good
Corrected error Good communication
About SUNSKY
Data updated- Website
- www.sunsky-online.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 394 reviews
- Replies to negative
- 99% (240/242)
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About this business
Cell Phone AccessoryConsumer ElectronicsCamera AccessoriesDJI & GoPro AccessoriesHome & Outdoor Gadgets SUNSKY APINew ArrivalsDropshippingWholesaleShopify ERPOEM SourcingAbout UsShenzhen SUNSKY Technology Limited is a leading wholesaler of electronic products specializing in Mobile Phone accessories, Computer peripherals, Game accessories, and Home & Outdoor gadgets, Which headquarter is located in Futian, Shenzhen, China. Website with multi-language committed to providing a fast, easy and safe buying experience to businesss and consumers worldwide.
Written by the business, not verified by us.Is SUNSKY legit?
SUNSKY (www.sunsky-online.com) has a 3.2 out of 5 rating on OK.one, based on 758 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 99% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company, consistently highlighting the reliable and trustworthy nature of the business. Customers frequently praise the exceptional product quality, noting that items match descriptions perfectly and arrive quickly in secure packaging. Consumers also appreciate the responsive communication, helpful assistance, and overall seamless purchasing process for various specialized items. Some reviewers were not happy with occasional shipping delays, mentioning that international parcels occasionally take much longer than originally expected. A few people also noted minor product imperfections, such as weak components or damaged deliveries, alongside a perceived decline in support quality over time.
Auto-generated from all reviews of this business. For reference only.What people say
Many things
Many things to offer, good prices. Quality of displays is sometimes terrible and not worth the price. Once received wrong speaker but okay - cheap. Then Iphone display didnt work. Super expensive shipping - 1/2 price of order - many times not worth and many times super slow shipping like 1 month. If you can wait then OK
Reply from SUNSKY2026-01-28
Hi Lukas, Thank you for your continued support, and please accept our sincere apologies for the issues you''ve experienced. We truly value your feedback and have already discussed this matter with our team. Regarding the replacement screen showing only a faint blue light without proper display, please test it with another device to determine whether the issue lies with the screen itself or the phone's motherboard. We also take note of shipping speed and preparation time. Due to inventory fluctuations for certain products, some orders do take longer to prepare. We are actively working on improving our stock management and logistics partnerships to shorten preparation times and provide more reliable shipping services. Your feedback is very important to us, and we are committed to making continuous improvements. We truly appreciate your understanding and patience. Our sales manager has already been in touch with you regarding the solution, and we remain available if you need further assistance. Best blessing, Sunsky team
review
good service
Not good product
Reply from SUNSKY2026-01-26
Dear Rohit, Thanks for choosing Sunsky and sincerely apologize for the inconvenience. Regarding the order issue you metioned, our sale manager has contacted with you about the solution. And we sincerely apologize again for any inconvenience caused in this purchase. If you have any additional information or concerns, please contact her. We will answer your questions as soon as possible and are always ready to assist you. Best blessing, Sunsky team
SUNSKY sent a mobile charger (US plug)…
SUNSKY sent a mobile charger (US plug) to UK address, and they refuse to send a UK plug charger or refund me. for that reason I deleted my account , and never buy any more product.
Reply from SUNSKY2026-01-22
Hi Salih， Thank you for choosing Sunsky. May I know your order number? We will arrange a sales manager to contact you promptly to work towards a resolution that meets your satisfaction. We appreciate your patience and understanding as we work to rectify this situation. Your feedback is invaluable to us, and we are committed to making this right. If you have any additional information or concerns, please feel free to reach out to us at [email protected]. We will answer your questions as soon as possible and are always ready to assist you. Best blessing, SUNSKY team
I knew the delivery would be a few…
I knew the delivery would be a few weeks, but it arrived a bit sooner than I had hoped. However, I had to pay $7.50 to get the parcel from the post office, as they said it had a fraudulent/counterfeit "free" shipping label. So, any savings I would have had from their discount item was rendered nil. The product is OK, and works, but it is nothing special. Just really annoyed that I had to pay parcel shipping on something that would have been well within first class postage.
Reply from SUNSKY2026-01-21
Dear Tim Arvizo, Firstly, glad to know that you had received the parcel, then sincerely apologize for this trouble for you. But for the shiping cost, we had paid to the shipping company, and USPS is door to door service. why your post office said that is counterfeit and asked you to pick up directly? Could you send us the message or email from your post office to us? then we will check with our courier and give you answer as soon as possible. If you have any additional information or concerns, please feel free to contact us via email. Best blessing, Sunsky team
My problem is that I ordered for $6 and…
My problem is that I ordered for $6 and the delivery cost was $6.25, which is more expensive than the order itself. I mean, there's also a Timo app that ships from China and the delivery is cheap, isn't it? Thanks.
Reply from SUNSKY2026-01-20
Dear Omar Tarek Thank you for choosing Sunsky and apologize for the inconvenience. The US$6.25 you see is our actual postage label cost (China Post Registered + fuel surcharge to Egypt). It is already 10-15 % lower than the public rate because we prepay in bulk. Air cargo space is limited, so even a 30g spare part has to cover the minimum 0.5kg bracket. If you have any additional information or concerns, please contact Rene. We will answer your questions as soon as possible and are always ready to assist you. Best blessing, Sunsky team
Both covers damaged prior to shipping
While hermetically sealed for shipping (in a padded box, wrapped in bubble wrap, etc.), and they sent me Two screen covers, both covers were used/defective. 1 had a clear crack in the corner and the other 1 have deep scratches in it. Seemed like returns that they re-shipped out.
Reply from SUNSKY2026-01-17
Dear Just, We're sincerely apologize to you for the defective product you received. Each product have been inspected by a dedicated person before shipped. Unfortunately, due to long-distance international transportation, damage can occasionally happen, which is something we take very seriously. Our sale manager will contact you and get more details about it to offer you a satisfied solution. We value every cooperation with you, please give us the opportunity to compensate. Thank you for your understanding, and we will resolve this for you soon. Best blessing, SUNSKY team
Strange experience
Strange experience! For my order I was supposed to provide a phone number which I did. Then some follow up emails came stating that the phone number was not valid which was not true. After some communication we established, that the landline number I gave was not sufficient and my order was cancelled without giving me the chance to provide said mobile number. Afterwards they forgot to send my money back and I had to contact paypal to get it back. I give 2 stars since my second order (now I knew it and provided a mobile phone number) went through (and I got my order) but resulted in freezing my account without noticing me. Would actually give only 1 star for this behaviour but since I finally got my order that wouldn't be fair.
Reply from SUNSKY2026-01-17
Hello Uwe Beikuefner, Because the post company requires a mobile phone number to receive notifications upon package arrival, and the customer's order provided a landline number that couldn't receive messages, we confirmed with the customer that a mobile phone number was needed. The customer failed to provide which delayed processing and resulted in the package being returned. We had to cancel the order and issue a refund. The refund was requested after the order was cancelled, but due to issues with our company payment account, it wasn't processed promptly, for which we sincerely apologize. However, upon discovering the refund was still pending, we expedited the refund process. The refund ID is 3D874065GW979881R, and we replied to your email immediately after processing the refund. We sincerely apologize for any inconvenience caused! Best blessing, SUNSKY team
Good
My first order will update once received
Nice and quality thank's
It wasn't a very good experience.
Reply from SUNSKY2026-01-16
Dear Geovani, Thanks for choosing Sunsky and sincerely apologize for the inconvenience. Regarding the order issue you metioned, our sale manager Kali has contacted with you about the solution. And we sincerely apologize again for any inconvenience caused in this purchase. If you have any additional information or concerns, please contact her. We will answer your questions as soon as possible and are always ready to assist you. Best blessing, Sunsky team
The seller stands behind the product.
Tried to buy a phone screen
Tried to buy a phone screen, but your checkout “failed” three times, so I ordered elsewhere. A few days later I saw three successful charges on my card for $72.92 each (total $218). Customer service was awful — they kept asking for a “transaction ID” I don’t have because the order never completed on your site, then basically denied receiving any payment and told me to “ask refund from your side.” Your website is broken and your support is unhelpful. Right now it feels like you’ve taken my money without delivering anything. Avoid. Update: I did do exactly what they suggested below, and never heard from them.
Reply from SUNSKY2026-01-14
Hi Kristian Sylvester Walters， Thank you for choosing Sunsky. May I know your order number? We will arrange a sales manager to contact you promptly to work towards a resolution that meets your satisfaction. We appreciate your patience and understanding as we work to rectify this situation. Your feedback is invaluable to us, and we are committed to making this right. If you have any additional information or concerns, please feel free to reach out to us at [email protected]. We will answer your questions as soon as possible and are always ready to assist you. Best blessing, SUNSKY team
Smart watch replacement screen
Product: realme smart watch 2 replacement touch screen. look good quality product, haven't done the replament yet, hopefully works well. Delivery ti Malaysia quite fast. Good service from the seller.
Don't give Sunsky your credit card details.
My bank blocked my attempt to buy from Sunsky because it said Sunsky is a scam website. I cancelled the transaction after entering my card details, and as expected, there was soon a raft of unauthorised transactions on my credit card. Don't give Sunsky your credit card details.
Reply from SUNSKY2026-01-14
Hi Jim G， Thank you for choosing Sunsky. May I know your order number? We will arrange a sales manager to contact you promptly to work towards a resolution that meets your satisfaction. We appreciate your patience and understanding as we work to rectify this situation. Your feedback is invaluable to us, and we are committed to making this right. If you have any additional information or concerns, please feel free to reach out to us at [email protected]. We will answer your questions as soon as possible and are always ready to assist you. Best blessing, SUNSKY team
This is a scam...beware!!!!
This is a scam!!!!
Reply from SUNSKY2026-01-14
Dear Renee Thank you for shopping with Sunsky. Your order is currently in transit under normal shipping procedures. The latest tracking status is as follows: January 13, 2026, 10:54:46 Local Time - In Transit to Next Facility, Phoenix You can track your package via this link: https://www.yuntrack.com/parcelTracking?id=YT2600200706020613. We are sorry to hear your concerns regarding this transaction. To clarify, this is a legitimate order and not a scam. We also haven't received any prior inquiries from you about this issue. If you have any questions or require further assistance, please don't hesitate to contact our sales representative directly at: [email protected]. Thank you for your understanding. Best blessing, SUNSKY team
can't get them to work
Reply from SUNSKY2026-01-13
Hi Coleen kelley, Thank you for taking the time to reach out and share your concerns about your recent order. We’re really sorry to hear that you had trouble getting your surveillance camera to work. Your experience is very important to us, and we’d love the chance to make it right. Erika has been getting in touch with you via email, and we’ll guide you step by step to get your item working properly. If needed, we’ll also provide a replacement or a solution to ensure you’re satisfied. Thank you for giving us the opportunity to assist you, we want every customer to have a great experience with our products. Best blessing, SUNSKY team
Good experience
Sunsky was the only who was able to…
Sunsky was the only who was able to deliver a replacement battery for my Garmin Forerunner 55 to the Netherlands. Delivery took a long time (5 weeks) but the product was okay. Already installed the battery in my watch (pfff...) and i can charge my smart watch now. Happy with it.