We received the jacket
We received the jacket, my Wife wore it Saturday, it fits perfectly and the tailors did a great job, thanks to you and the tailors my wife it happy and loves it.
About The Jacket Maker
Data updated- Website
- www.thejacketmaker.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 90 reviews
- Replies to negative
- 83% (5/6)
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About this business
Shop Finest Quality Men's & Women's Leather Jackets or Customize Your Own Jackets. Made to Measure Option & Free Shipping World Wide On All Orders.
Is The Jacket Maker legit?
The Jacket Maker (www.thejacketmaker.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 83% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the handcrafted leather products, highlighting the perfect custom fit and gorgeous stylish designs that truly exceed all expectations. Consumers frequently mention that the supportive staff and dedicated design consultants are extremely helpful, professional, and patient throughout the entire custom ordering journey. However, some reviewers were not happy with long delivery times or unexpected shipping delays when receiving their custom items. A few other people also felt that certain products had minor surface defects upon arrival or required careful communication regarding exact sizing details during production.
Auto-generated from all reviews of this business. For reference only.What people say
Honest Review, and THANK YOU message
This was the best leather jacket I have ever bought both in terms of fit and quality, really worth every penny. THIS IS the kind of leather jackets that will last a life time. I will most definitely have another soon. I used the customised fit option The team immediately contacted me once they saw a small concerned measurement (sleeve , shoulders) their recommendations were better fit than what I entered my self. Keep in mind this is a back and forth process check your email regularly during the first week of the order. Amazing Jacket, and definitely an Amazing team ( Thanks Max) Message for the team: I wish the Jacket Maker build a twin sister brand for other type of costumized clothing. You guys tackled the hardest type of clothing and u aced it, u have great team and for sure great tailors. I don’t see why not ? (: If you had question for my experience you can reach me out through my X account: @AlruhaimiAB
Goods service
Goods service, quality of coat great ! Soft skin and certainly keeps cold winds out! Very Happy with it!! Thankyou
Based on my own experience
Based on my own experience, I brought a leather jacket from this website, I found a lot of good unique designs that fit my personality on this website only. beautiful color, true leather, good stitching and perfect size and fit too. the jacket is really as shown on the website so you'll get what you see. at first I made mistake by taking bigger size, it took some times but they kept their promises by replacing it with smaller one. thank you Max and your team.
I ordered Fernando Quilted Green Suede…
I ordered Fernando Quilted Green Suede Biker. I took time to get my order because I made confusion with my shipping address. But Max, design consultant helped me with that so finally I have my jacket and I am very satisfied. It's like it was tailored just for me
What a great company and an awesome experience
What a great company and an awesome suede jacket. I had a suede jacket custom made and when I received it, ikt just didn't fit right. I had made a mistake with one of the measurements I gave them. I contacted the company and they took it back and made the revisions necessary without any questions. I would recommend them any time
I ordered my 4XL leather jacket from…
I ordered my 4XL leather jacket from the Jacket Maker On arrival i found it to be a bit too small. so I contacted the Jacket Man My wife took my measurements and I sent the Jacket and my measurements back When I received my new jacket tailored to my measurements it was a perfect fit. the workmanship was second to none it was perfect All my family and friends love it like I do Thank you my Jacket Man
Very good product, just a few glitches
Excellent product, good quality, well-made and good fit which will soften and wear in wel. Initial communication was excellent, eg on accurate sizing, to the point of giving an unsolicited partial refund to compensate for a slight production backlog. Then things went quiet and I got nervous, but the product arrived in the nick of time, about six weeks after ordering. So overall an excellent experience. Went to give an 4.5 but only option is a 4 for some delay and lack of communication at that point. But I would buy from this company again without hesitation. (Order # 5049]
Making to measure your dimensions that…
Making to measure your dimensions that you input helps make the product more precise, which means a better fit. I, for one, appreciate their work and the detail of workmanship.
Great Quality leather jacket and duffel
I’ve gotten a custom leather jacket as well as a leather duffel with my name on it. Love both items! Great quality!
I received two jackets and a leather…
I received two jackets and a leather duffle bag from The Jacket maker. The men’s leather jacket is so incredibly nice, my husband receives compliments every time he wears it. Other guys have purchased the same jacket after seeing him wear it. The quality is 10/10. The hood is removable but makes the jacket look so trendy. I also received a suede jacket that is beautifully tailored, stunning material and quality. What you see online is actually not even as nice as it looks in person. Lastly, the duffle bag, that brings elegance and style when packing for an overnight trip. Quality on all pieces is 10/10. Would recommend.
Good experience and quality goods
Good experience and quality goods. I was very happy with my order.
Everything was great
Everything was great, good quality and attention
Customer service was top notch
Customer service was top notch! Buying jackets is so hard for me since my body is a small/medium but my arms are long long and large/xL. The team was responsive and the quality of the jacket was superb. Will be buying from them again and would recommend to friends and family. :)
Very high value vendor
I've gotten two jackets from these guys, and they are fantastic. Custom fit, with the details you want, with quality materials, good service and a great price. Literally, what's not to love. Not sure why everyone doesn't buy their jackets this way.
Beautiful Jacket
I had my initial doubts but those were erased when I got the jacket. The customer service is awesome too as the first one didn’t fit. Would def recommend giving these guys a shot!
Absolutely blown away by the quality of…
Absolutely blown away by the quality of this jacket. Amazing company with great communication. Don’t hesitate to buy!!
5 stars service
5 stars service. The material is great and fits well. The delivery is fast. Will order another soon!
6 stars
If you had an option for 6 stsrs I would have chosen that option.The fit is perfect, the quality is awesome and your customer service is top notch. I'm not the easiest person to deal with. I know what I expect to get topn quality for my money. I ordered a custom made suede jacket, size 56 extra long and they came through. Now all i have to do is wait for the weather to turn cold so i can wear it.
My new go-to for Leather Jackets
If you want a tailored (optional), high quality leather jacket that doesn't break the bank and all done from the comfort of your home? Look no further. Great service and very friendly support. (I don't write reviews, but this deserved it)
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