China electronics wholesale center: professional manufacturer and wholesaler of vedio games & accessories, apple mp3/mp4 players, cell phones, wedding dresses, security products, electronic gadgets, PC accessories and more.
Written by the business, not verified by us.
Is Tomtop legit?
Tomtop (www.tomtop.com) has a 3.0 out of 5 rating on OK.one, based on 950 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 75% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-10-24.
They are allright except they said I didnt pay even though I did
Reply from Tomtop2020-03-09
CN20C05R5104-P8FW7C
Sorry for that , we don't know why you leave this view to us , and we have found that the item was shipped out before withthis tracking link : https://t.17track.net/en#nums=LE101576392CN
2020-03-07 14:18
China, Yiwu, Departure from country of origin. Your item is in transit to New Zealand
2020-03-07 13:08
China, Yiwu, Your item has arrived at an overseas depot and is being prepared for sending to New Zealand
so please check that and reply us agian in email ,
All the best ,
Tomtop.com
I was close to buy some brake covers from Tomtop, but after som research on the web and various sites like trustpilot im afraid to buy and dont got my purcase ordre..
Great place to shop on line with excellent affordable prices and free shipping on almost I order, that is if you can afford the wait froe couple of weeks.
Item receive was faulty. After 5 weeks of emailing back and forth they have issued me with a partial refund.
Reply from Tomtop2020-02-21
Hello , Sorry for the delay to reply you , could you please send us your order number that we can check and reply you , And we will try our best to help you to solve this problem , so sorry for the inconvenience for you ,
waiting for your reply ,
Best regards ,
tomtop.com
Item took about a month to arrive. The delivery tracker stopped after two days and said it was still in China. Would NEVER order from them again. When I emailed to inquire about my item, I was told not to worry about it. It arrived about a week after Christmas despite ordering it December 9th.
Its the best website ive ever come across with... everything is on a reasonable price but i hope the shipment fees are reduced.. in other words its the best website
I enjoy the products I buy from Tomtop I love the prices they are great and so is the products but I only have one concern and that is with your app when you send me emails and if I see something I am interested in I tap on that product and it won't take me to the product it only takes me to your app and I can never find the product I am interested in other than that I have no problems with anything so I really would like to see that problem corrected you could be selling a lot more to me if I could only find what I am looking for.
Reply from Tomtop2020-01-19
Thank you for giving us such a high evaluation. We will further improve our service and provide you with better cost-effective products.
I wish you have a happy new year, all the best,
Wish you everything to be plain sailing throughout the coming year!
Sincerely,
Tomtop.com
So far I like toptom. I've just used it for the first time and when I email them customer service answers quickly. They also let me know what's going on with my order every step of they way. Also the prices are fair and reasonable
Reply from Tomtop2020-01-13
Thank you for giving us such a high evaluation. We will further improve our service and provide you with better cost-effective products. Here, I wish you have a happy new year, all the best,
Wish you everything to be plain sailing throughout the coming year!
Sincerely,
Tomtop.com
My dealings with Tomtop have, apart from one episode, have all been satisfactory. Timely arrival, and in good condition, value for money.
Reply from Tomtop2020-01-11
Thank you for giving us such a high evaluation. We will further improve our service and provide you with better cost-effective products. Here, I wish you a happy new year, all the best,
Wish you everything to be plain sailing throughout the coming year!
Sincerely,
Tomtop.com
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