Excellent application and good value…
Excellent application and good value but sensitivity of buttons somewhat suspect.
China electronics wholesale center: professional manufacturer and wholesaler of vedio games & accessories, apple mp3/mp4 players, cell phones, wedding dresses, security products, electronic gadgets, PC accessories and more.
Written by the business, not verified by us.Tomtop (www.tomtop.com) has a 3.0 out of 5 rating on OK.one, based on 950 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 75% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-10-24.
Excellent application and good value but sensitivity of buttons somewhat suspect.
The prices are low and what I have received is f good quality Shipping is somewhat slow, sometimes as the item may be shipped from overseas. I plan to continue buying from TomTop.
E-store affidabile ho fatto diversi acquisti negli anni , l'unica "pecca" sono i tempi di arrivo dei pacchi in Italia se spediti dalla Cina etc etc. ( come altri siti di e-commerce di quei paesi) , mediamente impiegano 30/40gg. Reliable e-store I made several purchases over the years, the only "flaw" is the time of arrival of packages in Italy if sent from China etc. etc. (like other e-commerce sites in those countries), on average they take 30/40 days. Giorgio
Ordering process was easy just waiting to see if my order will be here on time.
I made an order with priority shipping, 4-7 bussiness days it was the description, but instead I received after 21 days. Their customer support wasn’t specialized in what to do/say. Items were as described.
Dear Paul Chr, I'm sorry to bring you a bad customer experience. We can deeply understand how frustrated that you have not received your parcel as plan. And please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather. And the tracking information of this order will be updated at important logistics stations or once it arrives in your country. Please is there any possible to update me your order number or email address ? So that i can check the details and supply you a solution as soon as i can . Looking forward to your quick reply. Best regards, Tomtop.com
I have ordered a few items from TOMTOP. All have arrived in the time specified. One TV book box did not work, a lot of time spent backwards and forwards before I got a % reduction on next item I ordered, wanted me to return it to China, would have cost more than the item. Generally good prices, good products, honest delivery dates.
Great prices. Great algorithm. Order went through within a week. Awesome work.
The service was great and I receive the product in time
First time purchase at Tomtop. All went well. item arrive on time and in good condition. Although the box was a bit beat up.
very happy with the purchase
Products are good on the website, But I am not happy with the delivery. Its been 1 month I am still waiting for the shipment.
Dear Gopal Adari, I'm sorry to bring you a bad customer experience. Thanks for your order and we are sorry to hear that you still have not received the order yet. We can deeply understand how frustrated that you have not received your parcel yet. And please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather. And the tracking information of this order will be updated at important logistics stations or once it arrives in your country. I have verified your order information and sent our solution to your email. Please be sure to promptly confirm the reply to us, we must try our best to solve your problems to your satisfaction. Looking forward to your quick reply. Best regards, Tomtop.com
Always good prices, an impressive range of goods and delivery is good
this is the first time i have used tomtop, and from my experiance is was quick and reliable. WELL DONE TOMTOP
Generally has cheap prices on items I like. Good selection of goods, excellent options for shipping, easy to find and buy goods. has wishlist is a bonus. coupon codes work with honey. Just make sure your mailing address, is correct, in all places, because if you select your country, sometimes it will default to Angora or some other country if you click on auto-fill or input it the wrong sequence. triple check your address, before buying.
Waiting a month for seatbelt extension from Tomtop. But it did arrive and in good condition.
Dear BRENDAN HARNETT, I'm sorry to bring you a bad customer experience. Thanks for your order and we are sorry to hear that you still have not received the order yet. We can deeply understand how frustrated that you have not received your parcel yet. And please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather. And the tracking information of this order will be updated at important logistics stations or once it arrives in your country. I have verified your order information and sent our solution to your email. Please be sure to promptly confirm the reply to us, we must try our best to solve your problems to your satisfaction. Looking forward to your quick reply. Best regards, Tomtop.com
I have placed several orders with Tomtop. On this occasion I was concerned that my order because it was split-shipped was taking longer to arrive than usual. However the prompt support I received removed those fears. it was all good in the end and I thank the support I received.
I was really nervous to purchase online products. When I finally chose to purchase a gift for my boys 8th birthday i was nervous that my money would be gone and no product. It was a huge deal to let money go from my account. I noticed my account had also withdrawn another $20 (for Digital Media) and that my order had been cancelled (a second order which I did not order). I naturally assumed my order was fake and emailed straight away. Within 24 hours a reply was made with a reply that I should be patient. My boy received his gift and thoroughly enjoyed it. However the gift had been damaged in the corner of the console, and I could not take it away from my boy as he didn't care about the damage. The product is great but very nervous about making another purchase.
Dear Garland Tonihi, Thanks for your order and we are sorry for all the inconvenienced. First of all, I am sorry for any quality problems with your product, please do not hesitate to contact our customer service. I have verified your order information and sent our solution to your email. Please be sure to promptly confirm the reply to us, we must try our best to solve your problems to your satisfaction. We will work on answering your questions as soon as possible and be ready to help you at any time. Best regards, Tomtop.com
Very nice n a lot of range of products delivers on time reasonable price. But last time for blackview 9000 it took a lot of time n as promised u dint paid customs duty I need to pay extra for customs Or else everything is fine
hi tomtop its a grate app but i dont know how to pay with the $100 free please can u tell me how to it will realy help turn that 2 star into a 5 star
Dear Cherise Albertse, I'm sorry to bring you a bad customer experience. I am so sorry and i have a little not understand your mean. What's your mean? And what can I do for you? Please is there any possible to update me your order number or email address ? So that i can check the details and supply you a solution as soon as i can . Looking forward to your quick reply. Best regards, Tomtop.com
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