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Shopping & Fashion

Ula Hair

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135 reviews

4.3135 reviews
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About Ula Hair

Data updated
Website
www.ulahair.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
115 reviews
Replies to negative
0% (0/23)
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About this business

Ula Hair is a brand that specializes in providing a wide range of high-quality wigs and hair extensions, designed to cater to the diverse needs of its customers. Here's the brand story for Ula Hair:In a world where individuality and personal style were constantly evolving, a visionary entrepreneur, Ula, noticed that many people struggled to find the perfect hair solutions that truly reflected their unique personalities. Driven by her passion for hair and fashion, Ula embarked on a journey to create a brand that would revolutionize the hair industry and empower individuals to express themselves freely.showing hair to our customersUla Hair was founded on the belief that everyone deserves access to top-quality, versatile, and stylish hair products that enhance their natural beauty and allow them to feel confident in their appearance. The brand's mission is to create a diverse range of wigs and hair extensions that cater to different preferences, textures, and styles, ensuring that each customer can find their perfect match.human hair wigs for black womenAt the heart of Ula Hair's success is the commitment to using only the finest materials and employing skilled artizans who meticulously craft each product. The brand's dedication to quality and attention to detail guarantees that every wig and hair extension is a masterpiece designed to last and make a statement.Understanding the importance of social responsibility and environmental sustainability, Ula Hair actively supports local communities and invests in initiatives that promote education, well-being, and inclusivity. The brand is also committed to the ethical sourcing of materials and minimizing waste in the production process.high quality wigs and hairUla Hair's strong online presence and strategic marketing efforts, including collaborations with influencers and participation in industry events, have contributed to its rapid growth and wide recognition. Through these channels, the brand has cultivated a loyal customer base that appreciates the exceptional quality and style of its products.Ultimately, Ula Hair is more than just a hair brand; it's a symbol of creativity, self-expression, and the confidence that comes from embracing one's unique identity. By providing top-quality wigs and hair extensions, Ula Hair continues to empower individuals to showcase their style and celebrate the beauty in diversity.

Written by the business, not verified by us.

Is Ula Hair legit?

Ula Hair (www.ulahair.com) has a 4.3 out of 5 rating on OK.one, based on 135 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 81% of reviews are 4 stars or higher and 16% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently share how much they truly love the items, noting that the hair is exceptionally soft, lightweight, and comfortable to wear daily. Many buyers also point out that the beautiful curls hold up wonderfully and remain very easy to maintain after washing and styling. Furthermore, consumers consistently appreciate the exceptionally quick delivery services and the professional assistance provided by the friendly support team whenever needed. Some reviewers were not happy with shipping times, explaining that packages occasionally took several weeks longer to arrive than originally advertised.

Auto-generated from all reviews of this business. For reference only.

What people say

The crochet hair is simply amazing!

The crochet hair is simply amazing! It is super lightweight, very soft and flexible, with a beautiful and natural shine. It’s extremely easy to use and allows you to create many different styles, which makes the experience even better. Without a doubt, it’s one of the best crochet hairs I’ve ever used. I’m completely in love with the quality!

The crochet hair actually surprised me…

The crochet hair actually surprised me and I genuinely believe that it’s a game changer. Ive been wearing this hair for over a week now and there has been absolutely NO shedding. Using the crochet hair over bulk hair is a hack Im moving forward with as bulk hair is just for a one time use. I was thoroughly impressed with Ula, and I will definitely be shopping again!

If I could gives this business "0"…

If I could gives this business "0" stars I would. I bought a wig I saw on an influencers youtube short from ULA Hair that took 3-4 weeks longer than advertsied. They initially sent me an email saying the one I ordered was not in stock and they had produce it. Finally receiving the product, it does not look anywhere near as good as the advertisement. I am out nearly $250 over the "bad hair" and regret I ever heard of this company. Then the refund was a joke....they play email tag imploring you keep the item at a discount.

Don't waste your time unless you have…

Don't waste your time unless you have three weeks and counting for a product that hasn't even shipped yet! I think it's so deceitful to not warn of the time delay, I get that its in high demand but that doesn't mean people want to wait. I honestly think they ran out of product and instead of saying they're sold out, they just put you on back order. They only respond when they want, very bad business will not be purchasing with them again.

Please please don't waste your money

Please please don't waste your money. They lie in there advertising pictures and videos. Bad quality products. It's a scam y'all. Don't throw your hard earned money away. They also ignore you when you email them about return of there bad quality product.

I ordered back on June 6th and I have…

I ordered back on June 6th and I have not recieved my order as of today September 3rd. Be Aware!!!! Scammers! I wish I could give 0 stars. Update: Today Sept 4th Ula did refund my money. I will give 2 stars because they did send me a refund however, it took 3 months to send me a refund. I must say that they did respond to my emails so I will give them that.

BEWARE THE SCAMMERS!

I wish there was an option to give 0 stars. This company is a SCAM. They send terrible quality wigs and bundles, you have to pay your own money (without the option for reimbursement) to ship the awful hair back to China, and then customs takes months before they release the package. I was fraudulently told to put that my item was worth $5 on the customs form, so that Ula Hair wouldn’t have to pay the return taxes. I’m so glad that I didn’t because if the package was lost in transit, I wouldn’t have had enough insurance on the package to cover the loss…WHEN A COMPANY BEHAVES FRAUDULENTLY, CONTACT YOUR BANK AND ASK FOR A REVERSE TRANSACTION TO GET YOUR MONEY BACK! Since the return, I’ve received over 20 spam emails a day from someone phishing my email….coincidence? I hope they get shut down!

Poor quality

I ordered my hair on Wednesday, May 14, 2025, and received it on Monday, June 2, 2025; about 19 days, which is reasonable for international shipping from China. It even arrived in my country on May 30, so delays were mostly on my end. I purchased the Water Wave, 22-inch, 2-pack bundle for $343.82 CAD, plus a $6.42 CAD safety insurance fee (and I used a coupon). When the hair arrived, it had a strong chemical smell that didn’t go away after washing a clear sign that this is chemically processed human hair (Possibly mixed with low-grade human hair, or even blended with fillers like animal or synthetic fibers), not virgin/raw human hair. After wearing it as a crochet install, I noticed that after I took it out and combed it (to reuse at crotchet) against a white towel, it left a noticeable yellow stain,a sign of chemical coating or dye. It was not reusable as crotchet style on its own the back matted badly at the roots, even with regular detangling, so it wasn’t reusable for crochet. The takedown I expected to be nothing but easy given how thin the crotchet loop part was and I was correct it is difficult but not impossible you cant simply undo the cornrow as the hair bunches up or tangles. Putting it in however was already frizzy (in my experiebce) could not calm the frizz but that I didnt mind I expected that. For the price, I expected true 100% virgin or raw human hair, not chemically treated human hair. That said, the hair looked amazing while installed, very full, soft, and defined. 1 pack is enough for a light look, 1.5 packs gives a full natural look, and 2 packs creates a very voluminous effect. Also you can't write a review on the actual website even with verification of buying so to me that's why most products on page have a 5.0 star rating. To avoid waste, I reused the hair as curls for boho twists, which worked very well. Overall: great look, poor quality for the price.

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