Great quality hair!
Really long lasting, reusable hair with really great quality and is very soft! Shipment and communication was great as well.
About Ula Hair
Data updated- Website
- www.ulahair.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 115 reviews
- Replies to negative
- 0% (0/23)
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About this business
Ula Hair is a brand that specializes in providing a wide range of high-quality wigs and hair extensions, designed to cater to the diverse needs of its customers. Here's the brand story for Ula Hair:In a world where individuality and personal style were constantly evolving, a visionary entrepreneur, Ula, noticed that many people struggled to find the perfect hair solutions that truly reflected their unique personalities. Driven by her passion for hair and fashion, Ula embarked on a journey to create a brand that would revolutionize the hair industry and empower individuals to express themselves freely.showing hair to our customersUla Hair was founded on the belief that everyone deserves access to top-quality, versatile, and stylish hair products that enhance their natural beauty and allow them to feel confident in their appearance. The brand's mission is to create a diverse range of wigs and hair extensions that cater to different preferences, textures, and styles, ensuring that each customer can find their perfect match.human hair wigs for black womenAt the heart of Ula Hair's success is the commitment to using only the finest materials and employing skilled artizans who meticulously craft each product. The brand's dedication to quality and attention to detail guarantees that every wig and hair extension is a masterpiece designed to last and make a statement.Understanding the importance of social responsibility and environmental sustainability, Ula Hair actively supports local communities and invests in initiatives that promote education, well-being, and inclusivity. The brand is also committed to the ethical sourcing of materials and minimizing waste in the production process.high quality wigs and hairUla Hair's strong online presence and strategic marketing efforts, including collaborations with influencers and participation in industry events, have contributed to its rapid growth and wide recognition. Through these channels, the brand has cultivated a loyal customer base that appreciates the exceptional quality and style of its products.Ultimately, Ula Hair is more than just a hair brand; it's a symbol of creativity, self-expression, and the confidence that comes from embracing one's unique identity. By providing top-quality wigs and hair extensions, Ula Hair continues to empower individuals to showcase their style and celebrate the beauty in diversity.
Written by the business, not verified by us.Is Ula Hair legit?
Ula Hair (www.ulahair.com) has a 4.3 out of 5 rating on OK.one, based on 135 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 81% of reviews are 4 stars or higher and 16% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently share how much they truly love the items, noting that the hair is exceptionally soft, lightweight, and comfortable to wear daily. Many buyers also point out that the beautiful curls hold up wonderfully and remain very easy to maintain after washing and styling. Furthermore, consumers consistently appreciate the exceptionally quick delivery services and the professional assistance provided by the friendly support team whenever needed. Some reviewers were not happy with shipping times, explaining that packages occasionally took several weeks longer to arrive than originally advertised.
Auto-generated from all reviews of this business. For reference only.What people say
I would like to say that they are…
I would like to say that they are really professional and the experience was good 😊
The hair is truly top notch!
The hair is truly top notch!! I'm so impressed with the quality and I can't wait to try more hair types from ULA hair. The customer service was professional and they respond promptly to my inquiries.
This hair is greattt
This hair is greattt! It’s super soft and lightweight. So easy to intall. Their communication is amazing and fast, i’d definitely recommend 10/10. Delivery was so fast, I think like a 3 day turnaround.
Poor wig construction and unfair resolution
I ordered a 22inch loose wave half wig from Ulahair and received a defective unit with a clear stitching issue that caused excessive shedding. The hair quality was beautiful, true to length but the hair density was not as advertised (definitely not 200%). What’s most concerning is that the company acknowledged the defect, yet refused to provide a full refund or replacement. Instead, they offered only a partial refund or a discount to purchase another wig. Expecting a customer to spend more money after receiving a faulty product is unacceptable. I have since escalated the issue through Klarna, who had to pause my payments and step in. I’ve attached photos showing the defect so others can judge for themselves. Be cautious when purchasing—if something goes wrong, you may not receive a fair resolution.
Great quality hair and customer…
Great quality hair and customer service!!! I reviewed this hair and recommended it to my fellow hairstylists and they love it as well!
I am absolutely in love with this hair
I am absolutely in love with this hair! I got the France Curly Invisible Feather Human Crochet Hair Extension in 20 inches, and it has honestly exceeded all my expectations. The hair is incredibly soft, lightweight, and so comfortable to wear. It has such a beautiful texture and fullness that looks amazingly natural. What impressed me most is how easy it is to style while still maintaining that gorgeous, fluffy curly look. I have had it installed for about a week now, and it still looks amazing with absolutely no tangling, which says so much about the quality. It’s beautiful, flattering, and definitely worth it. I would highly recommend it to anyone looking for a stunning, effortless look!👌🏽👌🏽👌🏽
The Burmese Curly Crochet hair is 💯
It is the real deal! It is soft and bouncy, I really loved how easy it was to install. I’d definitely recommend it over and over again!
The best hair brand for me
Receiving any hair from Ula hair as a Nigerian has been seamless. Their packages come with a lot of goodies and their hairs are the best quality! Mostly pure human hair that never sheds.
1st off I loved the hair
1st off I loved the hair! Shipping was fast and I had no issues with customer service. The hair was packaged rather nicely with including free gifts inside. Now let's get into the hair.... It was VERY SOFT and really PRETTY 😍 did I mention soft! It was true to length. Now it did have a slight odor, but nothing that a good wash couldn't get rid of. Installed this hair very easily without any tangles. Might I add it was my 1st time doing this style and I am not a professional, but this hair made it super easy to do. I order 2 Burmese curly 20 inch bundles in 1b. It had lite to no shedding and tangle. If some piece did tangle I would gently separate, wet and comb or brush through. I went on vacation in this hair and each night I would take 6 chunks and wet them down with water and some leave in conditioner and twist them up and put my bonnet on. In the morning untwist spritz, fluff, and go! This hair is a must try!
The hair is incredibly gorgeous and…
The hair is incredibly gorgeous and soft! I received a 20 inch wig and feather crochet hair which is true to length. The hair barely sheds and I’ve received a lot of compliments on the hair. The hair did come with a bit of a smell however washing it with shampoo and conditioner will remove the smell
WHERE'S MY ORDER
⁷I purchased crochet hair and a half wig a week ago and status says it's waiting for shipment. We are way past the 3 to 6 day shipping. I've sent several messages to find out why it hasn't been shipped and no reply. I need this order for my vacation that's coming up next week. Im upset because I haven't gotten a response. UPDATE I initially had a frustrating experience because my order had not shipped and communication was slow. However, after following up and leaving a review, the company responded quickly, explained the delay, and upgraded my shipping to FedEx at no additional cost. My order has now been shipped and is on the way. I appreciate the effort to resolve the issue and will update my review again once I receive the hair. 4 stars based on customer service attempting to resolve my issue. Update 4/3/2026 Purchased 22in loose wave half wig 200% density and 18in loose wave feather crochet hair 145-155g Crochet hair- true to length,weight, beauty texture. Gives soft beach wave when wet. WIG- True to length, soft beach wave once wet and quality is soft. Density- Not 200% However, the construction is not great. The density is definitely not what’s advertised. It looks much thinner than expected, especially toward the front. The tracks are placed poorly and are visible near the front of the wig. There are also short 1/2-inch pieces sticking out across the front, which makes it hard to style naturally. I also believe the comb placement is off, which affects how the wig sits and contributes to the tracks showing. Overall, the hair itself is nice, but the wig construction needs improvement. I would not consider this true to the listed density. I recommend the crochet hair but not too happy with my wig. 4/28/2026 - ⭐ 1 Star – Defective Product & Unacceptable Resolution I ended up having to open a dispute with Klarna because there is a clear stitching issue that causes excessive shedding, and the density is not as advertised (definitely not 200%). What’s most concerning is that the company acknowledged the defect, yet initially refused to provide a full refund or replacement. Instead, they only offered a partial refund or a discount to purchase another wig. Expecting a customer to spend more money after receiving a faulty product is unacceptable. I escalated the issue through Klarna, who paused my payments and stepped in. While I am unable to attach photos here, I have documented clear evidence of the defect, including shedding directly from the weft/track. 5/7/2026 - Update: After further communication, the company has now offered to send a replacement unit. However, they requested that I close my Klarna dispute and remove my review before shipping it, which I am not comfortable doing. Given the difference between what was advertised and what I received, I have requested verification of the replacement unit before proceeding. I will update this review again once I receive the replacement and confirm that it meets the expected quality and is free of defects. Be cautious when purchasing—if something goes wrong, you may not receive a fair resolution. 5/24/2026 Update: After escalating my concerns through Klarna and posting my original review, the company ultimately worked with me to resolve the issue by providing a significantly improved replacement wig. After washing and conditioning the replacement unit, I can honestly say the density, track placement, fullness, and overall construction are much better compared to the original wig I initially received. The company clearly made an effort to address the quality concerns I raised. My only remaining suggestion would be improving the comb placement by adding a rear anchor comb for additional stability and security during wear. While the original experience was frustrating and required escalation to achieve a proper resolution, I do appreciate the effort made to correct the issue and provide a much better replacement unit. Update 10/8/2026 I attempted to order miracle knots crochet hair from Ula only because I needed more of their Loose Wave hair to complete my full head. They canceled my order, stating it was “flagged as a high-risk transaction” and that they were “unable to override” the decision. Apparently, reporting the defective half wig they previously sent me now makes me high risk. A reputable company should stand by their quality, not punish a customer for their own manufacturing mistake. I will never purchase from ULA Hair again.
I wish I ca give 1million stars my best…
I wish I ca give 1million stars my best wig company I love their wigs and their customer service is amazing
Loved the hair
Loved the hair, delivery was quick and I got it in less that 10 days. The hair is so full and good quality, doesn’t tangle and is easy to maintain as a braids girl. Happy with the product and the service too!
I love my hair
I love my hair! The curls are nice, bouncy and curly. For me, delivery was very seamless. I will definitely be trying out other styles from ULA Hair.
Hairs very thin unfortunately & they…
Hairs very thin unfortunately & they flag any reviews who leave had reviews to prevent more people knowing of issues and wasting hard earned money
Best human hair crochet feathers extensions!
I ordered the 28 inch crochet feather extensions/ human hair/blonde. The hair was great!!This was my second time trying feather extensions. The first hair I ordered was from a different company. That hair was terrible. After one week, it was shedding and causing a lot of itching. After two weeks of wearing the hair, I was ready to take them out, I researched other companies and decided to try ULA. I liked the fact that they had so many more options for color and style. I was nervous ordering again after the negative experience I had with the other hair BUT what a difference. The color and style was what I ordered and the hair remained in good condition for the entire five weeks that I had it in. No shedding, no itching, and it felt soft and manageable the entire time. In addition, my hair was in great shape when my stylist removed them. They came out easy without removing any of my hair. Needless to say my stylist loves the hair to. I highly recommend this hair. ULA will be my go to when I want to get extensions. .
Glad I Took the Chance
At first, I was a little skeptical about the shipping, but since it was around the holiday season, it made sense. The hair arrived in a reasonable amount of time, and once I received it, I was very impressed. It felt and looked beautiful, and even after dyeing and washing it, the curls held up wonderfully. I added them to the ends of my locs, and I’ve had them installed for two weeks now with no complaints at all. The quality has exceeded my expectations, and I’m looking forward to trying the different curl options in the future.
I think that ULAHAIR is such an amazing…
I think that ULAHAIR is such an amazing brands and really easy to work with, they are alway fast with responding especially when it comes to any uncertainties or time. However, I do wish that there was more flexibility to give the process more variety when it comes to selection of ULAHAIR products
Their hair is absolutely amazing
Their hair is absolutely amazing. Doesn’t require too much maintenance and the quality is top tier. Styling the hair is also so easy and simple!
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