Easily deal
Easily deal. Fast response. Been dealing for 5th times already.
About VXDAS
Data updated- Website
- www.vxdas.com
- Category
- Vehicles & Transportation
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 42 reviews
- Replies to negative
- 77% (10/13)
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About this business
VXDAS is Professional OBD tool supplier, providing all kinds Car diagnosis Tool, Key programmer, ECU remapping tool, mileage programmer with best quality and service. VXDAS offer 1 year warranty, technical support for all car diagnostic tools.
Is VXDAS legit?
VXDAS (www.vxdas.com) has a 4.6 out of 5 rating on OK.one, based on 165 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 77% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional support team for being extremely responsive, helpful, and polite during all remote technical setups and software installations. People also appreciate receiving high quality products that perform exceptionally well, arrive right on time, and provide great overall financial value. Some reviewers were not happy with occasional technical limitations or minor delays experienced when receiving necessary software after completing their purchase. A few consumers noted that certain diagnostic items experienced specific mode issues, arrived defective, or required extra troubleshooting steps to function properly during daily use.
Auto-generated from all reviews of this business. For reference only.What people say
Several items
I have purchased several products. And if i encounter even a small problem these guys sort it everytime and FAST Would recommend VXDAS for everyone! Private or business. Thank you!
Lovingly experience
I bought xentry c4 doip and software complete, Odis - 24 for Audi/VW all on laptop and it was awesome. The are very supportive and have good communication skills. They will have to respond to all your questions
Great support whenever I need technical…
Great support whenever I need technical support on my machines. Always willing to help.
Very happy customer
This is my go-to company for all my diagnostic and programming needs. I have now ordered multiple diagnostic tools including BMW ICOM, MB C4, and VAS 5054 along with my most recent SSD with full software for these same brands. Everything has worked flawlessly and very quickly with the SSD option. I chose expedited shipping and I had the products within a week of ordering. Customer support has also been great. The only downside is having to contact them late at night due to the time differences between countries. Regardless, they were able to quickly activate the recent software without issue.
Amazing experience with VXDAS
Gawani Banda from Zambia have bought four diagnostic equipment from VXDAS for our workshop starting last year and this year. what amazed me is the quick delivery time the equipment came and the after sale's support has been excellent unsurpassed keep doing a great service team VXDAS appreciate your service thank you.
Great service!
Excellent service and attention highly…
Excellent service and attention highly recommended.
Fast friendly service as advertised no…
Fast friendly service as advertised no complaints
Perfect company!
I recommand them. They provide a great support! Even after 2years! Which is not common nowadays! Everything works smoothly now.
excelent support
excelent support. Greqt product
Great job thanks !!! Très satisfait
a big thank you to you Lucy and the technicians!!! Thank you for your patience because I am not very good with computers. I will test this on the car in the next few days. Thanks again! Un grand merci à vous Lucy et aux techniciens !!! Merci pour votre patience car je ne suis pas très bon en informatique. Je vais tester tout ça dans les jours qui viennent. Merci encore ! Régis
Locked tcm and they helped fix my car
I had replaced my transmission and tcm from a used donor vehicle and didn’t know about the component protection on my 2012 Audi a5 Quattro and the tcm was locked up and wouldn’t allow me to drive my car. It was stuck in my driveway for 2 months and I had just bought the car so I’ve been in tears and anger for these last couple of months. I found this website and they helped me with everything I needed to buy. I had no idea how to use Odis and never heard of it. I tried on my own to fix the problem and was unable to. Thought I was scammed there for a minute so I was a bit rude to them thinking they ripped me off for a couple hundred bucks but then they came through and they ended up doing all of it for me remotely even tho it says in the description programming not provided after login. I was frustrated with my car and wasn’t exactly nice to these people and they still went above and beyond to help me and they fixed my car! I am so happy and grateful to them and it was all worth it. Thank you thank you thank you!! I’m saving them in my contacts and will use them for everything dealing with my car in every issue in the future. Again I am sorry for my attitude and will not forget how they helped me. So if you’re scared to try this don’t be. If you’re like me and have an Audi or Volkswagen that the Audi dealer tries telling you it’ll cost 5k for just the part not the labor and you’re looking for an affordable alternative to fixing your baby this is it. They’re a life saver and a money saver I offered to pay them a hundred extra bucks to help me and they only charged me 59$ even offered to tip them and they just asked for a good review instead so here is my review. Long and sweet I hope
VXDAS is doing well
VXDAS is doing well. They have good customer support and patience for buyers. Don't miss your buying from vxdas company.
Shout out to the VXDAS customer service…
Shout out to the VXDAS customer service team for outstanding responsiveness and product support. They assisted me with remote product configuration, answered my questions promptly and I couldn't be more pleased. Highly recommend.
Never received product
Ordered cable for my Porsche to laptop from this company shipping shows it left China quickly however it gets to the US and I never received the product. Contacted the company and told me please wait a little longer, it has almost been a month. Also was told by a representative next time I should pay for expedited shipping. There will not be a next time. Stay away. I work in the Automotive Industry on the Service side, I will tell everyone I meet up with stay away.
Reply from VXDAS2024-08-10
Dear friend, Sorry for the problem, we sincerely apologize for the inconvenience you've encountered with your recent order. We take your concerns very seriously, we search recently order of cable for Porsche Piwis, still not figure out the correct order, may I have your order number or tracking number so that we can help addressing the issue faster? Any dissatisfied experience, you can also wrtie to [email protected], and someone will handle it for you. Best Regards VXDAS Customer Service Team
Exceptional Customer Service Experience
The service provided by this company was exceptional. Communication and follow up were to the point, efficient and very relevant. Great care was taken to ensure my order was corrected when I included an item that was redundant and not needed. The refund process for that item was very quick. Great customer service is an art that many companies struggle to provide. When email was captured by work security protocol, a text message was sent alerting me to the need for a response. Thank you Avi Chen for making this purchase a fabulous experience!!
The company appears to be consumer friendly
The company appears to be very active in their customer service. I placed an order but could not find the confirmation email and within 14 mins of contacting customer service I was given a tracking number and complete order details. I literally only had the date of the transaction from my credit card.
Exceptional Customer Service!!!!!!!!!!
I was pleasantly surprised by the outstanding customer service provided by VXDAS. Based on my previous experiences, I did not expect such a high level of attention and care. Kudos to the VXDAS team for restoring my faith in excellent customer service. Highly recommended!
Reply from VXDAS2024-07-17
Dear Zarin A. Choudhury, Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a positive experience with our customer service team. Providing exceptional service is always our top priority, and it's truly rewarding to know that we were able to exceed your expectations. Your kind words mean a lot to us and serve as encouragement to continue delivering excellent service to all our customers. If you ever need any assistance in the future, please don't hesitate to reach out. We're here to help! Warm regards, Emily VXDAS Customer Service Team
honestly I am very satisfied.
I had some problems installing the software so I contacted VXDAS via whatsapp and Emily was very helpful and was able to get me up and running via teamViewer with the software. honestly I am very satisfied. I would buy from them again, thanks, Emily. I bought Star C4 DOIP xentry 09-2023 and it worked great, thanks.
Reply from VXDAS2024-07-17
Dear Mnawar Ali, Thank you so much for your feedback! We are delighted to hear that Emily provided you with excellent assistance and got you up and running smoothly with the software via TeamViewer. Ensuring our customers have a seamless experience with our products is very important to us, and we're thrilled that your Star C4 DOIP xentry 09-2023 worked great for you. If you have any more questions or need further assistance in the future, please feel free to reach out. We're always here to help! Best regards, Customer Service Team VXDAS
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