VXDAS is Professional OBD tool supplier, providing all kinds Car diagnosis Tool, Key programmer, ECU remapping tool, mileage programmer with best quality and service. VXDAS offer 1 year warranty, technical support for all car diagnostic tools.
Is VXDAS legit?
VXDAS (www.vxdas.com) has a 4.6 out of 5 rating on OK.one, based on 165 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 77% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-10-25.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional support team for being extremely responsive, helpful, and polite during all remote technical setups and software installations. People also appreciate receiving high quality products that perform exceptionally well, arrive right on time, and provide great overall financial value.
Some reviewers were not happy with occasional technical limitations or minor delays experienced when receiving necessary software after completing their purchase. A few consumers noted that certain diagnostic items experienced specific mode issues, arrived defective, or required extra troubleshooting steps to function properly during daily use.
Auto-generated from all reviews of this business. For reference only.
Great customer service. Very prompt. Excellent communication. Lightning fast delivery. Will be making future purchases with this company. Highly recommended.
Reply from VXDAS2024-07-17
Dear friend,
Thank you so much for your 5-star review and kind words! We are thrilled to hear that you had a great experience with our customer service team. Providing prompt assistance and ensuring excellent communication are priorities for us, and we're glad to know that we met your expectations.
We look forward to serving you again in the future for all your automotive & diagnostic needs. If there's anything else we can assist you with, please don't hesitate to let us know!
Best regards,
Customer Service Team
VXDAS
i'm writing from italy, this is the web site that help you in assistance in their softwer and hd also after years you bough from them - i think is the best service you can have - enzo
Reply from VXDAS2024-07-17
Dear Enzo,
Thank you so much for your message! We are delighted to hear that you are so satisfied with our software support service, even years after your purchase. Your trust and appreciation mean a lot to us.
We are here to always help you with anything you may need. If you have any other questions or need further assistance, please do not hesitate to contact us. We are here for you!
Best regards,
Customer Service Team
VXDAS
Couldn’t find the software link I needed to get everything functioning, within a day I had a good install and everything ready to go!
Reply from VXDAS2024-07-17
Dear Jimmy Johnp,
Thank you for sharing your experience! We're glad to hear that we could promptly assist you in finding the software link you needed and getting everything up and running smoothly within a day.
Ensuring our customers have a seamless experience is our priority, and we're thrilled that we could meet your expectations. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help!
Best regards,
Customer Service Team
VXDAS
I was having some issues installing the software so I contact VXDAS Through email and Lucy was so helpful and was able to get me going with the software really happy customer I would buy again from them thanks, Lucy.I bought the IO-PROG and it worked great thanks
Reply from VXDAS2024-07-17
Dear Luis Flores,
Thank you for reaching out and sharing your experience! We're delighted to hear that Lucy provided such helpful assistance in getting your IO-PROG ECU programmer software installed and running smoothly and it worked great for you.
If you have any more questions or need further assistance in the future, please don't hesitate to contact us. We're here to help!
Best regards,
Customer Service Team
VXDAS
outstanding after sell support, my experience was very pleasant, after I've received a package that was damaged in the shipping process, the colleagues from VXDAS was supportive and responsive to all email and inquires needed by the shipping company every thing went like a text book ! a big shout out to LUCY, AVI and the others for there great work
Reply from VXDAS2024-07-18
Dear Sami,
Thank you so much for your feedback! We're glad to hear that you had an outstanding experience with our after-sales support team. Ensuring a smooth resolution for issues like damaged packages is very important to us, and we're glad that Lucy, Avi, and the rest of our team provided supportive and responsive assistance throughout.
We appreciate your kind words and shout-out to our team. If you have any more questions or need further assistance in the future, please feel free to reach out. We're always here to help!
Best regards,
Customer Service Team
VXDAS
I have used VX DAS for diagnostic equipment for a quite a few years now and the support is always top notch.
Reply from VXDAS2024-07-18
Dear Mike Weber,
Thank you for your continued trust in VXDAS for your diagnostic equipment needs. We're thrilled to hear that you've consistently experienced top-notch support from us over the years.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to ensure your diagnostic experience remains excellent.
Best regards,
VXDAS Customer Service
This was my 4th order from VXDAS. I couldn't be happier with my experiences with this company. Shipping from China to USA is almost as fast as local US retailers. I have received quality products that perform flawlessly and have paid extremely fair and competitive prices. Customer service has always been fast, effective, and polite. This is one of the best companies in the world to work with when it comes to automotive programming and diagnostic tools. My personal experiences have been wonderful and I'm always happy that I chose VXDAS when I'm done. Truly one of the best!
Reply from VXDAS2024-07-18
Dear Aaron B.,
Thank you so much for your wonderful review and for being a loyal customer! We are thrilled to hear that your experiences with VXDAS have been consistently excellent across all four of your purchases.
Providing fast shipping, quality products, competitive prices, and exceptional customer service are core values for us, and we're delighted that we've met your expectations in every aspect.
We truly appreciate your trust and confidence in us as your choice for automotive programming and diagnostic tools.
We also have a customer loyalty program, all your orders will generate points, which can be used as discounts. At the same time, we sincerely invite you to join our affiliate marketing program, referrals and earn.
If you are interested in participating, please feel free to contact our customer service.
Best regards,
Customer Service Team
VXDAS
I am thrilled to share my exceptional experience with Avi from Vxdas. From the very beginning, Avi demonstrated an unparalleled level of professionalism and dedication in helping me find the perfect product for my needs. His expertise and guidance were invaluable in navigating the options available and ensuring I made an informed decision.
But Avi's support didn't stop there. He went above and beyond by assisting me throughout the entire process, from purchase to installation. His commitment to ensuring my satisfaction was evident every step of the way. Avi's patience and willingness to help with installing the software truly set him apart. His thorough explanations and step-by-step guidance made the process seamless and stress-free.
In a world where customer service can often be lacking, Avi's exemplary service shines brightly. His dedication to his customers' happiness and his genuine willingness to help are rare and commendable qualities. Avi, you have a very bright future ahead of you, and I am grateful for your outstanding service.
Thank you, Avi, for everything. You have certainly earned a loyal customer in me, and I will not hesitate to recommend Vxdas to others because of your amazing service. Keep up the fantastic work!
Reply from VXDAS2024-07-18
Dear Sunny Kumar,
Thank you so much for your sincere feedback! We are happy to hear about your pleasant experience working with Avi at VXDAS. Avi prides itself on providing first-class service and ensuring that every customer finds the perfect product for their needs.
We are glad that Avi's professionalism, dedication and expertise were able to guide you through the entire process - from choosing the right product to installation. It is great to know that Avi's commitment to your satisfaction has had such a positive impact.
Your feedback will go a long way in helping us improve our overall customer service quality, and we will reward and train our customer service team with Avi's service standards. At the same time, we sincerely invite you to participate in our affiliate marketing program to refer people who need our goods and services, and earn commission.
If you are interested and need additional services, please feel free to contact us. We are always here to help!
Regards,
Customer Service Team
VXDAS
Great hardware and support, highly recommend!🫱🏻🫲🏼😄
Reply from VXDAS2024-07-18
Dear Johan Johansson,
Thanks for your review for VXDAS auto diagnostic tool & support. Any other after-sales service you need don't hesitate to let us know. Thanks.
Best Regards
VXDAS customer service team
Company responded to emails quickly, able to help online easily.
Reply from VXDAS2024-07-18
Dear Aero,
Thanks for your review for VXDAS automotive diagnostic tool center.
Any help & automotive tool you need, don't hesitate to let us know. Thanks.
Best Regards
VXDAS customer service team
Quick and incredible service! I had component protection: active on my hvac climatronic control unit replacement for 2012 A4. VXDAS was able to remote into my laptop and setup what they needed to do to login successfully. Thank you! Highly recommend VXDAS for anyone out there looking for dealer-level tools and software.
I bought a Mercedes benz Star C4 from these guys. The delivery was quick and package was exactly as described in their site without anything missing unlike a prior expeience with Aliexpress where some parts were not included. Im really satisfied with them especially the good support they offered when installing the software. They did it on a saturday which is supposed to be a holiday for them but still they offered me help and i really appreciate it. They are very quick to answer on wtsp. These guys are the best. Highly recommended.
Great service and support, great and stable products, if you need help just contact them and they always help you.
Reply from VXDAS2024-04-19
Dear Odd Steinar Mathisen,
Thank you for your affirmation of our product & service
Any help you need just contact us freely.
Best Regards
The VXDAS Team
Had a problem with missing files, so ista would not start..
Got in touch with support, and they fixed everything over teamviewer :)
Timezones is a little different, but its ok. Just let the computer run at night 🙂
Reply from VXDAS2024-04-19
Dear Thomas,
Thank you so much for understanding the timezone difference & your cooperation with the after-sales service.
For any help you need contact us freely.
Best Regards
The VXDAS Team
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