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Travel & Vacation

Way

202 reviews

4.2202 reviews
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About Way

Data updated
Website
www.way.com
Category
Travel & Vacation
Location
United States · Fremont
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
65% (22/34)
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Is Way legit?

Way (www.way.com) has a 4.2 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 78% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 65% of negative reviews. Last updated 2026-08-10.

What people say

I had amazing customer service

Reply from Way2026-08-03

Hello, Thank you so much for your wonderful feedback! We're thrilled to hear you had an amazing customer service experience. Your kind words mean a lot to our team, and we truly appreciate you taking the time to share them. We look forward to serving you again soon! Team Way

No shuttle, extra cost

I booked parking for Laguardia airport. The shuttle service ended up being the hotel shuttle service, which only runs hourly. I attempted to contact the shuttle north going to and coming from the airport to no avail. I had to spend $25 each way on taxis to avoid waiting for a non-responsive shuttle. After our return flight and paid taxi ride to the parking garage(it's a hotel parking garage) I was charged and additional $25 by the garage for oversized parking, since I own a Jeep. In the end, we ended up spending $40 more than an actual parking lot service with a dedicated shuttle. Lesson learned, do not use Way.