We bring heritage design and fine craftsmanship into the 21st century with American made personalized ornaments, decor, & more. Shop and get free shipping on orders $100+!
Written by the business, not verified by us.
Is Wendell August legit?
Wendell August (www.wendellaugust.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews; 2 of them were added in the last 12 months. Last updated 2026-09-06.
What people say
K
KW · 1 review · Experienced 2025-12-17 ·
★★★★★
Don’t trust shipping times!
Have been buying products in person or online from this company since the 1990’s. Really let down by an order we placed for gifts in response to an ad they sent out before Thanksgiving. It has been three weeks and they still have not mailed it. No correspondence, no updates as to why the delay. When I call and ask if I can pay to expedite shipping when *it is ready* -we are told that’s not possible. We just have to wait. We had planned to mail these on as part of a gift when we received them, but looks like it will arrive too late. Don’t advertise products if you can’t get them out in time and tell your customers when you’ve had a delay! 35 year customer- probably done.
On December 1st I ordered a Customized Christmas Ornament for my Wife as a Christmas present. It was exactly as advertised. And Shipped exactly when stated. They also responded immediately to my questions. Best Business ever to do business with. Their Items are all world class, and Collectible quality. We own several other pieces.
U
Unhappy st time customer · 1 review · Verified · Experienced 2024-10-04 ·
★★★★★
Major order miss and poor customer service
I ordered two bronze Cleveland Browns luggage tags with engraving on the back. Only one was engraved. I received them on 10/4 and immediately called. I was told I would be sent a form to send back the one that was not engraved and a replacement would be ordered. Unfortunately I will not have it in time for our anniversary on 10/15. I was told by Doreen that I should just tell my husband another one will be coming. A rather unhelpful suggestion that does not score high marks for customer service. Additionally it is clear that the order was not thoroughly checked after being picked.
Never disappointed with your products. I sent the autumn tray for a birthday present. I thought it would be late but it got there on her birthday. She loved it . Thanks!
The ordering process was simple and my items were delivered (free) the next day. The individual boxes containing the items were high-quality - I almost did not need to wrap them.
Beautiful beautiful product. We have received an anniversary plate as a gift and loved it so much that we are excited to give one as a wedding gift. It is stunning!
I buy from Wendell August because it's beautiful an locally made an they have all different stuff to buy an ur always happy with the beauty makes perfect gifts too! Highly recommend them!
H
Helen · 1 review · Verified · Experienced 2024-08-02 ·
★★★★★
I like your products very much
I like your products very much. I did have a hard time navigating your website. I visited the site several times before I was finally able to put the desired items into the cart. Add to cart would appear for only a second and then go away.
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