My Best Purchase
Lifetime license has been the best purchase of my computing life. In addition to the program working exactly as I wanted, customer service has always been fast and helpful. Highly recommended.
About WinXDVD
Data updated- Website
- www.winxdvd.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 33 reviews
- Replies to negative
- 71% (12/17)
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About this business
WinX DVD ripper & HD video converter, devotes the best and easiest dvd to avi, dvd to mp4, and convert AVCHD M2TS MKV to AVI MP4 DVD.
Written by the business, not verified by us.Is WinXDVD legit?
WinXDVD (www.winxdvd.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 82% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 71% of negative reviews; Reviews mostly discuss Product, Customer service, User experience. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the software for its remarkable ease of use and dependable efficiency in handling daily video conversions. Many people also appreciate the exceptionally fast and responsive technical support team that reliably resolves issues within a short time. However, some reviewers were not happy with product performance, noting unexpected system crashes and difficulties when requesting refunds. A few other people also felt that the program failed to deliver on certain advertised features, automatic renewal terms, and language support. Consumers also mentioned that troubleshooting technical glitches sometimes required going through multiple steps without success.
Auto-generated from all reviews of this business. For reference only.What people say
Excellent DVD Management Support
Excellent DVD product and Excellent support from Ricky Ma. I had difficulty including Forced-Subtitles into my MV4 film output but Ricky quickly and simply solved my problem.
Outstanding Customer Service
This company has outstanding customer service. I had an issue with licensing issues and it was resolved to my complete satisfaction. It is rare to find a business committed to customer satisfaction anymore. I am quite impressed with both the quality of the programs and the service. I highly recommend this company if you are in need of any of these programs.
Great company
This company is one of the best that I have ever delt with. They have brought out a new product, and I was having a problem getting it to work. Ricky Ma, one of their consultants had me fixed and up and running in the shortest time. Great company.
I’ve been using WinXDVD for quite a few…
I’ve been using WinXDVD for quite a few years on and off. I just purchased the lifetime membership because I guess it’s no longer free. I didn’t have a problem with that because I think it’s a really good program. I ran into a problem. I was getting a message something about the folder destination. I really didn’t know what it meant. So I emailed the company. Within a few hours they answered me and told me what to do. I was so happy as I’m not really that computer savvy. But I figured it out. Now it works. Yay 😀
The Support Team
The Support Team! They are simply the best. I will definitely recommend them to my friends and colleagues.
This is about the video converter
This is about the video converter, which I used when I need to have consistent video files for the editor I use to make a family DVD
Excellent product and great support!
The Winx DVD Ripper Platinum software works extremely well for DVDs for which I was unable to find any other solution. Also, when I had a problem with it, their support team got involved immediately and helpfully and stayed with it until the problem I had was completely solved. Very happy with Digiarty and the product!
WinX dvd ripper great experience
I've been using WinX dvd ripper platinum for years and it's the best investment I've made to digitalized my dvd collection. Now my dvd are safely store in boxes and won't be scratched by loading, unloading, etc. I keep adding new ones I buy at the store without any problems with my lifetime licence letting me upgrade anytime new version is available. Contact during holidays customer service for reinstallation on my new computer (reset the licence) and got an answer in less than 24 hours.
Incurred a problem with the new AI Upscaler
Incurred a problem with the new AI Upscaler. Contacted Support by e-mail over the New Year period not expecting any response until the end of the holidays. Contact continued into New Years Day and the problem was solved (as simple as updating my GPU Drivers so probably down to me). What can I say but service beyond expectations. Incidentally I've found the Win X family of products excellent to use and this was the first issue I've had over those six years.
The tool quality is normal but the service is poor.
The tool quality is normal. But the customer support and overall service is poor. In the website it's mentioned 30 day money-back guarantee which made me to buy a yearly subscription, yet within 30 days you can't cancel the subscription. Why promise and lie? It's better be open and transparent with the users which will benefit both parties.
I had a problem
I had a problem, self inflicted I'm afraid to admit, but support was able to put me on the right track and problem solved. Thank you Ricky Ma for your support and picking up my mistake. Very much appreciated.
WinXDVD is a great product and customer…
WinXDVD is a great product and customer service is brilliant.
Difficult problem solved quickly and competently
I had a recent quite difficult problem with the app but Ricky Ma from Winxdvd replied very fast, with detailed but easy to understand instructions on how to fix it. Problem solved . He also followed up to make sure everything was ok.
Winx products and Customer Support
I've been using Winx HD Video Convertor for years and more recently Winx DVD Ripper. Both have been excellent, easy to use products. But after a HDD failure, needed to contact Customer Support. I was amazed to have all my questions answered within 24hrs at worst and within minutes at best. Winx have been very helpful and that's icing on the cake. Thank you!
Rapid response
Rapid response, understood and fixed the issue. Ricky MA very goog. appears very plesant, thank you again Ricky
Great and fast service!
Great and fast service! Thank you "Ricky Ma" for your help!
Excellent support
Excellent support. Had an issue with old licenses not working on new computer and was fixed swiftly. Great programs.
Great cmpany and customer service support at Digiarty.
Digiarty is a great company with excellent customer service support team!!!!!! I'm very hapoy customer!!!!
I’ve been using WinX DVD ripper for…
I’ve been using WinX DVD ripper for over 10 years not they have phenomenal customer service and a great product. I’ve been recommending them ever since my free trial.
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