WinX DVD ripper & HD video converter, devotes the best and easiest dvd to avi, dvd to mp4, and convert AVCHD M2TS MKV to AVI MP4 DVD.
Written by the business, not verified by us.WinXDVD (www.winxdvd.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 82% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 71% of negative reviews; Reviews mostly discuss Product, Customer service, User experience. Last updated 2026-09-04.
Reviewers had a great experience with this company. Customers frequently praise the software for its remarkable ease of use and dependable efficiency in handling daily video conversions. Many people also appreciate the exceptionally fast and responsive technical support team that reliably resolves issues within a short time. However, some reviewers were not happy with product performance, noting unexpected system crashes and difficulties when requesting refunds. A few other people also felt that the program failed to deliver on certain advertised features, automatic renewal terms, and language support. Consumers also mentioned that troubleshooting technical glitches sometimes required going through multiple steps without success.
Auto-generated from all reviews of this business. For reference only.I've used a lot of video software. Winxvideo is, for me, the best. It's easy to use and many parameters can be adjusted without difficulty. For several years now, I've been using it every day, to change the format of downloaded videos, but above all to reduce the size of the videos I keep, by reducing the bit rate, without altering the quality visible on my TV. If I have any problems, trust pilot responds quickly. A must-have
In my opinion, this is a total waste of money. I wish I had seen the details of the 30-day policy, which is useless if they can't get it running. I sent in screen shots per their request, no help, the last person asked for again, in bold as if to scream at me, shows the professionalism of this organization. I don't know if the multitude of positive comments are friends and family, but do not download or purchase this software. Be careful also not to select the annual renewal, even if you do foolishly purchase. At the beginning, there is a box that they will automatically renew ever year, unselect that.
Response was excellent and fix was simple. It turned out to be that the target drive was offline.
Support very responsive and sent a list of processes to try. The problem was the portable hard drive I was using no longer operating as required during the copy process and stopping the program and giving a Error 1.
I have an enormous number of DVD's that I've been planning to sell or give away in order to clear valuable storage. I've used the Ripper successfully on over 1400 discs. The only cases where it couldn't work were copies of films and not originals so that's an obvious on my part, or the original has been partially damaged. Also many previous downloaded files in Avi or Mkv format have been successfully converted to MP4 using WinX Video AI. No problems for me.
I'm an 80 year old 100% disabled Vietnam Veteran and contrary to what some people believe, we veterans are not LOSERS!... I'm terribly proud of my service and even more proud and glad to be an American. I took my first college computer class helping Dartmouth College test BASIC. There's never been a time since 1967 that I have not only used a computer, but have written and marketed numerous programs. Over the years I have had to deal with a lot more than a handful of software vendors... most of whom don't even understand what "support" really is all about. A few weeks ago, when Europe and other locations got hit with a bad update, one of the software firms went offline for nearly a week. Because I couldn't use their software without if going on line to verify that I "legally" owned their program, I was totally unable to boot my computer. I have a large group of people that I "support" on a daily basis that I couldn't contact. Not only could I not access a large portion of my software, this particular vendor was able to get a small portion of their website up and online... AND they didn't even bother to post a message telling us what was going on, or when they'd have things up and running. Is this really what support is? I started using WinX programs many years ago... using a program called WinX HD Video Converter Deluxe. I recently expanded my purchase of their products to a "package" containing Winxvideo AI, WinX DVD Ripper Platinum, WinX DVD Copy Pro along with their 5K Player. A couple of days ago I asked the WinX people for help with a situation and they impressed with how quickly they not only replied, but how quickly they fixed my issue. When some vendor messes over me, I shout it out to the world, and when some vendor impresses me and leaves me glad that I own their products, I shout that out to the world as well... and that's why I'm willing to take the time out to let you all know that based on my experience, you can't go wrong with their software and their support. Many kudos and "Thanks" to these people.
Order # ending in #****13530 This Software did not work the way I wanted. Therefore I deleted it and cut my loss and moved on. This site also doesn't tell you there crappy software is on a subscription basis. There is no way to login to my supposed account from the website. A year later they auto renewed my supposed subscription. I had no idea this software was on a subscription basis. I had no idea there was a customer account created for me. I contacted support and asked for a refund and they sent a condescending email back, showing me instructions on how to turn off auto-renew and refused to give me a refund. I stated I wanted to exercise "The 30day money back Guarantee" well this is completely false advertising. There sales(and)tech support guy(same guy) offered half refund? Because I didn't stop there well hidden subscription process on time. I sent a refund request the same day they "falsely" renewed the subscription. I mean seriously you can buy this software in a retail store for the same price that is a lifetime product? Why is it even a yearly subscription. There's no advertising about subscription. There's no warning that its a subscription on there site. They miss-lead you and in the end scam you out of your money. Order # ending in #****13530 Please be aware that you may be blindly charged again for your product, within a year. the only place to find your login to turn it off is at the very bottom of the invoice there's a small link that says sign up / login. That's the ONLY place. Also When your buying products from the site they do not tell you its a subscription. Thanks Denis R.
Hi Denis, The 1-year subscription will be automatically renewed is stated clearly on our purchase page and in the user's invoice email. Customers can cancel the subscription at any time. A notification email was sent to you 7 days before the renewal took place and the unsubscribe link was included. If you missed the notification or forgot to cancel the subscription, you can contact our support team([email protected]) to arrange a refund for you. Best Regards,
Tried ripping a dozen DVDs using WinXDVD, approx 1/2 could not be read by the application or the ripped file would be corrupted. Tried using a different application and everything worked perfectly. They honoured their 30-day refund guarantee, since the product did not work great for me.
Hello Adam, We have explained to you via email that we have never refused to process the refund for you. We just didn't receive your email requesting a refund. Best Regards,
I had an issue with reinstallation after a computer crash, reached out to support, they had a resolution ready within hours. Over a weekend! I've used their products for years and will certainly continue to. Highly recommended!
Love this product! I had an issue reinstalling the program but customer support was super responsive and had me up and running again within 24 hours. The new Winxvideo AI is really easy to use and fast at converting movies. My main usage is to hard code subtitles and this makes it a breeze.
This company is so efficient it is a pleasure to deal with them.
I put a ticket in for a weird problem digitizing a DVD, one scene kept repeating through the entire video. I received an e-mail quickly from tech support and they said try it again on Safe Mode. I had never noticed that button. I tried it and it worked. Quick resolution for a problem I thought would drag on and on. Thanks!
The company WinXDVD is the best company that I have been using since as early as the year of 2017. It has served all of my needs, and has been a company I can trust. The customer support has always been good about responding to my emails in a timely manner, when it comes to needing assistance. This is a great company to support, and I must say you will not be disappointed. I give 5 stars for having top quality products and providing excellent customer service.⭐️⭐️⭐️⭐️⭐️
Excellent support even years after purchase of Software
Works on Just about any dvd. works flawlessly and streamlined no ads. very easy to use. many thanks for this great product.
This is a wonderful app which I use almost every day. Recently it didn't work due to the lack of space in my device. I contacted the support team straight away they helped me.very prompt after sales customer service. I lost my registration details but they helped me on that issue, too. Thank you, Adam,Shirley, Ricky, and the rest of the team.
Softwares work like a charm and extremely responsive and kind customer support: thumbs up !
I am very happy with the good constumerservice. They answer quick and do come with a good solution.
I was very happy to have contact with support personnel like Ricky Ma. It was great that he responded to my email in less than 24 hours. Just knowing that someone will look into helping me troubleshoot issues gives me confidence in the product and the company. With Ricky's help I was able to try some alternative options to fix my problem.
Love this software, works like a charm. I've had it for at least a couple of years and hasn't skipped a beat. I did have a problem with a particular dvd; made an enquiry and within 10 hours got a reply and a resolution (I just needed more info than usual - a particularly difficult dvd).
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