Wordfence is AWESOME!!
I have used wordfence for dozens of websites and it always is very stable, easy to use and it doesn't complicate your wordpress site. It just works, and blocks a ton of threats, even with the free version!
About Wordfence
Data updated- Website
- www.wordfence.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 99 reviews
- Replies to negative
- 67% (2/3)
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About this business
The Wordfence WordPress security plugin provides free enterprise-class WordPress security, protecting your website from hacks and malware.Please note : If you visited a website and saw the "blocked by Wordfence" message, we did not block you. We sell a security software product and the owner of the website that you were blocked on is the only one that sets the blocking rules. If you have further questions please send an email to [email protected]. Thanks!
Written by the business, not verified by us.Is Wordfence legit?
Wordfence (www.wordfence.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 67% of negative reviews; 99 of them were added in the last 12 months. Last updated 2026-09-05.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being exceptionally responsive, knowledgeable, and helpful when addressing technical challenges. People emphasize that having access to real human experts makes solving complex website issues much easier and stress-free. Many users note that the security plugin is highly intuitive, powerful, and provides essential protection for WordPress websites. Individuals consistently appreciate the clear guidance and professional communication provided during critical security incidents and website restorations. Reviewers agree that investing in these services is completely worthwhile for maintaining online business continuity and overall peace of mind.
Auto-generated from all reviews of this business. For reference only.What people say
Fast resolution for a license migration issue
I had a license conflict after migrating my website to a new host. Phil from support was incredibly helpful and resolved the issue very quickly. Great service!
Never had any issues
Never had any issues, and support was there to assist when required
Reply from Wordfence2025-11-07
Thanks for taking the time to share your experience with our plugin! We're happy to hear everything has been working smoothly, and feel free to reach out if you need any assistance going forward.
Fantastic service from Wordfence team
Due to personal circumstances, we forgot to turn off the auto renewal of our subscription, and the payment went through. We reached out to the team at Wordfence, and they had no hesitation in refunding us. How impressive is that! We will be back.
Reply from Wordfence2025-11-07
Thanks for taking the time to share your experience! We’re happy that we could help, and we look forward to having you back when you're ready!
everything is perfect
My deepest gratitude for the support I received in terms of assistance, precision, kindness, and great professionalism. Thank you.
Reply from Wordfence2025-11-07
Thanks for taking the time to share your kind words! We appreciate your feedback and are delighted to have been able to provide the support you needed. Feel free to reach out if you need any assistance in the future.
They've been great
They've been great! I locked myself out and they responded SO FAST and they've been great at blocking hundreds of brute force attacks and then some. Highly recommend! I'm on premium.
A very swift reply and good ideas to…
A very swift reply and good ideas to resolve the problem. A good friendly manner - Phil is a star !!
The team at Wordfence is wonderfully…
The team at Wordfence is wonderfully prompt clear and efficient!
Their Premium support is well worth the…
Their Premium support is well worth the money! They replied quickly and found my solution quickly. Thank you WordFence!
Wordfence protects my site and offers…
Wordfence protects my site and offers EXCELLENT, timely support. I highly recommend this plugin!
Wordfence is an essential plugin
Wordfence is an essential plugin for every Wordpress site I manage or host as a website designer. Wordpress sites are constantly targeted for attack, and Wordfence gives me peace of mind with a lot of great info available via health scans to ensure that my sites are protected.
Wordfence Keeps Us in Business
Without Wordfence, we could not run our website. Our business is smaller and does not have a full-time IT staff to monitor and protect the site. Wordfence keeps us aware of unusual activity and even hacks. We could not run our WordPress website without this degree of protection...Tech support is very responsive and helpful, too. We use Wordfence tech support when needed.
Reply from Wordfence2025-10-03
Thanks for taking the time to leave a review. We appreciate you sharing your experience with the plugin, and we are happy to hear Wordfence is helping you manage your websites! We look forward to continuing to help you secure your sites going forward.
Good service upgraded to premium and it…
Good service upgraded to premium and it works very well.
Reply from Wordfence2025-10-03
Thanks for sharing your experience with the Premium plugin. We're happy to help you protect your sites!
Superb service
Superb service, great support and great website protection. I would recommend Wordfence every time and will use them in the future if the need arises.
Reply from Wordfence2025-10-03
Thanks for your 5-star review! We appreciate you taking the time to share your experience with our plugin, and we are happy to help you secure your sites!
My website was hacked recently and…
My website was hacked recently and Wordfence caught it right away. I upgraded to the care plan and worked with a wonderful security analyst, Janet. She was extremely knowledgeable, kind, and professional as she worked on and helped me clean up my site and make necessary changes to safeguard it from future attacks. With Janet's help, and her ability to easily explain what was happening and needed to be done, an extremely stressful situation became bearable. She was very easy to work with and did an excellent job auditing and saving my website. I am very grateful to her and Wordfence. I highly recommend her and Wordfence to protect all your hard work and online business. Thank you!
Reply from Wordfence2025-10-03
Thanks for your awesome review and recommendation! We appreciate you taking the time to share your experience with our team, and we're happy to hear that we were able to assist you with your site. We look forward to helping keep your sites secure going forward!
Wordfence = #1 Product & #1 Support
Wordfence is a really great WordPress website security company! They provide a super comprehensive, but easy to use plugin with extraordinary support! I have complete confidence in this product and the service is the best! Regarding support, most WordPress plugin companies make you jump through a bunch of hoops, or delay responding, or don't assure your issue is fully resolved. WF also offers that you can email back if there are still questions after the ticket is closed. You can not ask for more. Phil at WF is awesome.
Flawless SecuritFlawless Security Solution with Outstanding Supporty Solution with…
Wordfence is, in my experience, a complete and flawless security solution for WordPress. The system integrates seamlessly, runs reliably in the background, and provides real-time protection without slowing down the site. Features like the firewall, malware scanning, and live traffic monitoring are both powerful and easy to use, giving a full overview of what is happening on the site at any moment. Equally important, the support team sets a very high standard. Response times were fast, communication clear, and the resolution process smooth from start to finish. It is rare to find a provider that combines such technical excellence with service that feels genuinely attentive. In short, Wordfence delivers exactly what website owners need: robust security, peace of mind, and dependable support. Highly recommended.
Quick support for a couple of licence…
Quick support for a couple of licence issues. Easy to follow instructions on how to reassign licences. Very happy!
Wordfence is my Wordpress Security…
Wordfence is my Wordpress Security service of choice. Great service, great support. All my issues were handled perfectly. evry single time.
I've used the free version of Wordfence…
I've used the free version of Wordfence off and on in the past and was motivated to upgrade to Premium as my traffic from African countries inexplicably skyrocketed and it was clear we needed to secure our website from potential hacks. The Premium version of Wordfence has been highly effective for enabling us to control where traffic comes from and block potential hackers. Most recently we have had multiple daily intrusion attempts from Texas that appeared to be from Google crawlers, which we DO want (I even asked Google's AI who said the IP's were Google crawlers), but when I contacted WF Support they responded quickly and identified the source as hacking attempts using Google's cloud server, which we don't want. I was concerned that the setting to "Allow Google crawlers" wasn't working but turns out it was working to block attempts to appear like a Google crawler. What began as many headaches trying to secure our website has become easy and almost effortless and I really appreciate the awesome Premium support which is worth every penny. Thanks Wordfence!
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