The Wordfence WordPress security plugin provides free enterprise-class WordPress security, protecting your website from hacks and malware.Please note : If you visited a website and saw the "blocked by Wordfence" message, we did not block you. We sell a security software product and the owner of the website that you were blocked on is the only one that sets the blocking rules. If you have further questions please send an email to [email protected]. Thanks!
Written by the business, not verified by us.Wordfence (www.wordfence.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 67% of negative reviews; 99 of them were added in the last 12 months. Last updated 2026-09-05.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being exceptionally responsive, knowledgeable, and helpful when addressing technical challenges. People emphasize that having access to real human experts makes solving complex website issues much easier and stress-free. Many users note that the security plugin is highly intuitive, powerful, and provides essential protection for WordPress websites. Individuals consistently appreciate the clear guidance and professional communication provided during critical security incidents and website restorations. Reviewers agree that investing in these services is completely worthwhile for maintaining online business continuity and overall peace of mind.
Auto-generated from all reviews of this business. For reference only.We use Wordfence on every site that we host! Today was another example of why. I needed help getting into an account and got a quick and helpful response that let me get a license updated for my customer. Wordfence free is a great starter for all of our customers, but over time, many elect to get Premium and Care - especially to get that up-to-date data to prevent problems. Great team, great product!
The customer service agent I dealt with handled our audit log connection issue with great efficiency. Their engineering team zeroed in on the problem immediately and provided a comprehensive solution to remediate the issue. Excellent service from a very competent team!
Wordfence is my #1 MUST HAVE in all websites. Their top notch consistent support and services has never fluctuated. Real people who guide you to learn and maintain secure sites. Thank you to the entire team of professionals at Wordfence for solutions worth investing in!
wordfence protects all my wordpress installations and it is a real life saver. I just contacted their support for a login issue and they were friendly, efficient and fast.
Our experience with Wordfence has been 5-star. We had a business website hacked, and our computer guru recommended Wordfence to protect it. No issues since installing it, and Wordfence is always on the job for us.
Being a website developer and user, I can only commend the Wordfence Team on their products that keep my clients' and my own websites safe. Thank you for your continuous excellent service, prompt and professional response and for awesome technical support! A special word of thanks to Phil!
I'll be sure to let him know, Sarel! Each and every 5-star review is appreciated and we try extremely hard to earn them with our plugin and surrounding products/services. Thank-you for your review.
My long-running Wordpress blog outpaced the free version of Akismet and Wordpress wanted way too much for the commercial version, so I decided to give Wordfence a try. I was quite pleased with their performance over several years (2018-2026) on a high traffic blog.
It's great to see that your experiment with Wordfence turned into a long-term project James. It makes a huge difference for potential customers to see reviews like this and we truly appreciate you taking the time to write it.
Wordfence Care has been excellent. Their team is knowledgeable, responsive and genuinely on top of everything. They completed a very thorough audit of our website, identified several issues that needed attention and provided clear instructions for correcting each one. I do not have a technical background, and they were extremely patient when explaining what everything meant and helping me understand what needed to be done. They answered all of my questions, followed up throughout the process and truly looked out for the security of our website. With their guidance, I was able to address every item identified in the audit. I feel much more confident knowing they are monitoring and protecting our website. Their service and support have been outstanding, and I highly recommend them.
This is a wonderful review to read and we thank you for it, Jen! Our aim above all is to ensure WordPress sites are as secure as they can be. We're delighted that our plugin and services have been a huge help to making sure that is true of your sites, and also in guiding your own learning.
WORDFENCE has secured my website from all viruses, and Malicious solfware.
Thank-you Nigel for your five-star review of Wordfence! We truly appreciate your thoughts and are glad we've contributed to keeping your site safe and secure.
Wordfence paid subscription is worth every cent, (Wordfence free is amazing too). It does the job and keeps the bad guys away. Most importantly - these people are really easy to deal with. I trust them and would happily deal with them again if the opportunity arose.
Thank you so much Neil for the five-star review! It's satisfying to see such an enthusiastic voice recommending us, our plugin, and services.
When moving a website I needed to reuse my license. I sent a message of the details. Within an hour the answer was received and the problem fixed! Great service thank you.
That's great to see, Colin and we're certainly pleased to see we were able to get your license up and running so quickly. We appreciate your 5-star review!
The support team was fantastic they really knew what they were doing and were able to solve my issue quickly. Thank you so much for your help.
Thank-you David for your excellent review! We're delighted you were able to get the assistance you needed and have been kind enough to share your experience here.
A wonderful, easy to use service with fantastic customer support!
That's kind of you to say and the whole team appreciates your five-star review! We're glad Wordfence is working well for you.
An excellent Wordpress security solution, but I was most impressed by the professional customer service following a billing issue. Phil was super helpful and responsive and we had everything sorted out quickly.
It's great to see your 5* feedback Steve so we're delighted you're enjoying the plugin and received the assistance you recently required. We'll be sure to pass your kind message on to Phil and the CS team!
Very responsive and positive customer service
That's kind of you to say! We truly appreciate the five-star review.
Wordfence was an excellent shield when foreign bots started to eat into our Google Ad spend. Once we blocked off every country apart from the USA (needed for sorfware) and the UK, my client saved around £1K a week budget. HIGHLY RECOMMENDED
We're delighted you've seen positive, measurable results since installing Wordfence, Ken and that you've taken the time to leave us a 5-star review. We appreciate it!
Best customer service I have dealt with in a long time. Mark was quick to respond to my question and super fast at resolving the situation. I can't say enough good things about the customer service here. They are real people, not bots! and they are thoughtful and professional.
Thank-you so much for sharing your outstanding experience with us! It's great to see that our human approach to problem-solving was memorable and effective for you. Each five-star review means a huge amount to us, so I'll be sure to pass on your thoughts to Mark and the team.
Website was hacked and our Wordpress specialist gave up. Other specialist said it was a done thing and a new website had to be built.....After buying the CARE update from Wordfence the website was up and running within 2 days. This was the best thing that happened to me this year and I especially want to thank Dave for his hard work deep into the night solving this issue.
Thank-you for sharing your story and providing a 5-star review for Wordfence Yasmine! We're delighted that we were able to recover your site and get things back to normal during a difficult time. We'll be sure to pass on your thoughts to Dave and the team.
Wordfence works great, prevents hundreds and thousands of attacks per day, has incredible customization, and Support is prompt and knowledgeable 10/10!
Thanks for your outstanding review! We truly appreciate the support as reviews like yours will help other website administrators to decide on Wordfence to protect their sites.
The Team at Wordfence were brilliant when my website was under attack from security issues. Every step of the way, they were incredible in their support, communication, and resolution of the issue. If you have a WordPress site, I think it's imperative that you have Wordfence. Thanks team!!
We're delighted to hear that we could help you out at a difficult time, Glen! It's great when a customer not only recommends the plugin as an essential part of their WordPress site, but also the support team behind it. Thank-you for your 5 stars and we wish you all the best going forward.
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