The Wordfence WordPress security plugin provides free enterprise-class WordPress security, protecting your website from hacks and malware.Please note : If you visited a website and saw the "blocked by Wordfence" message, we did not block you. We sell a security software product and the owner of the website that you were blocked on is the only one that sets the blocking rules. If you have further questions please send an email to [email protected]. Thanks!
Written by the business, not verified by us.Wordfence (www.wordfence.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 67% of negative reviews; 99 of them were added in the last 12 months. Last updated 2026-09-05.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being exceptionally responsive, knowledgeable, and helpful when addressing technical challenges. People emphasize that having access to real human experts makes solving complex website issues much easier and stress-free. Many users note that the security plugin is highly intuitive, powerful, and provides essential protection for WordPress websites. Individuals consistently appreciate the clear guidance and professional communication provided during critical security incidents and website restorations. Reviewers agree that investing in these services is completely worthwhile for maintaining online business continuity and overall peace of mind.
Auto-generated from all reviews of this business. For reference only.couldn't log into my account to disable auto-renew but Phil from customer service was able to resolve the issue. Thank you and will be using Wordfence again in the future!
That's great news Tenzin! We're glad to see you've been happy with the service we were able to provide and have chosen Wordfence to protect your WordPress sites.
I've used Wordfence for several years now on my personal and business websites and have found it well worth the cost to help protect them. Over those years, I've had only one instance that required customer support, and Phil, the Customer Support Engineer who responded, was timely and professional. An exceptional example of customer support done well.
It's extremely valuable for us to see 5-star reviews from long-term customers, so we appreciate you taking the time to do so, Dennis. We're thrilled to hear the Wordfence plugin has given you great value and that your support experience was also top quality. We'll be sure to pass on your kind words to Phil and the CS team. Thank-you!
Very good app/service that we couldn't do without. The support is very fast, helpful and very professional
Thanks for your positive and kind review, Thomas. It's wonderful to see that you've had a great experience using the WordPress plugin and when contacting the support team when you've needed them. We appreciate the 5 stars!
10/10 Company! Serious replies and serious help when you need it!
Thank-you Aleksander for your 5-star review. Seeing customer reviews like yours will help others choose Wordfence to protect their own sites in the future!
As a small business owner, I’ve taken on everything myself—from website design to setting up security within WordPress—and honestly, it’s not my strongest area. After doing a lot of research, I decided to go with Wordfence. I was a little hesitant at first about what I’d receive for the price, but I’m very glad I moved forward. Their customer service was excellent—quick to respond and incredibly helpful. They guided me through securing all three of my websites, which gave me a lot of peace of mind. Overall, I’m very happy with the experience and would definitely recommend Wordfence to others in a similar position.
It can be overwhelming to take on many roles in a small business, especially when security of your passwords, digital assets, and team is so critical in modern times. We're delighted that you've chosen to use Wordfence to protect your site(s) and that you've found the Premium experience good value overall.
Have been using the Wordfence plugin for several years now and am always impressed by the quick and professional customer service I receive. My most recent shout out goes to Margaret who totally surprised - and impressed me - with the way she resolved my issue. Also have to add that my tech problems/questions are generally addressed by Phil who provides outstanding knowledgeable service. Keep up the great work all!
Thank-you for your kind and honest review of the service you've received from the team! It's a huge boost for us to see such glowing customer feedback and we'll be sure to pass your thoughts on to Margaret and Phil.
We've been using Premium Wordfence for years for our clients. We will continue to use it as it is well worth the price. Support has been great when needed - which is not that often. Big fan.
We're delighted that you're happy with the plugin and your interactions with the team, Wayne. Seeing your 5-star experience over time is hugely valuable to us, and we'd like to say a sincere thank-you for your review!
We have been customers of WordFence for years and are very satisfied. If we have questions, they are always there for us and help us as much as possible. The plugin works excellently; we simply can't do without it, so it makes sense that we have a Premium membership. In short, not a single negative point about WordFence and its employees!
We're extremely thankful for your kind plugin review and words praising the service you've had from the team. Hearing from long-term customers is important to us, and shows potential customers how useful Wordfence can be for their sites over time. Thank-you!
WordFence is a great security application and I love how it functions on my WordPress site. It can tackle the big security issues and it keeps me informed of all web changes. Also they have a knowledgeable customer service and a good vibe all around. High value, affordable and dependable.
It's fantastic that you've chosen to share your thoughts and leave us a five-star review, Deborah! It really makes a difference for potential Wordfence users to see how well the plugin has worked on your site and how satisfied you are with its performance - as well as our team's!
One of my websites was being besieged by hackers and attackers from around the world. Wordfence recommended adding 2fa (2-factor authentication). But when I tried to add it, I had problems getting into the WordPress admin myself. Margaret from Wordfence support offered to get into the admin herself and I gave her the credentials. She quickly discovered that there was a conflict with another security plugin and recommended I choose between the two plugins. I chose the Wordfence one and the website was quickly up and running again. Plus, the hackers and attackers ceased to be a problem.
That's great news Michael. We're delighted that we were able to help you when needed and the plugin has helped ease your concerns about malicious actors trying to access your site.
You won't go wrong with Wordfence. The support is A+++, the software is A+++, and it does exactly what it's supposed to. It's worth every dime!
It's such a boost to see an emphatically positive review such as this, Henry. We truly appreciate your thoughts and are glad Wordfence has hit such high levels with the plugin and support on offer to you!
Wordfence is absolutely essential protection for my website. I upgraded from the free version a couple of years ago and have been very happy with it. Means a lot to me to have the human support, not bot-oriented but actual humans, that respond very quickly to any questions and problems (I have had no problems, only questions!) 100% recommend.
Thank-you Janet for your sincere and kind 5* review of Wordfence! We're always happy to see customers noticing the benefits of the plugin, but also appreciating our support team going the extra mile when you need them.
Wordfence is a great product but what makes the difference is the support. I sent a support request yesterday and had a reply within hours, with a detailed explanation on the steps I needed to do to solve the issue I had. Wordfence has so many options, a clear explanation was so very important. Good work guys/and gals. (It was Margaret in my case)
We're delighted that you're enjoying the plugin and were able to get the assistance you needed quickly and efficiently, David. I'll be sure to pass on your excellent feedback to Margaret and the CS team!
Wordfence gives great service and products. They respond back quickly and resolve problems that I run into.
We're delighted that you've chosen to share your experience here Denise and that you've been getting the service you need from the plugin and our team!
Thank-you Bjorn for choosing our plugin and kindly awarding Wordfence 5 stars all-round!
Wordfence is great for me and I definitely recommend it! User-friendly, great security, and helpful data
It's excellent news that the Wordfence plugin suits your needs and has been simple to work with, Jack. We appreciate your five-star rating and recommendation to the WordPress community!
I'm so glad I found WordFence thru a mention at WordPress several years ago. They have protected my site, MeridaGOround dot com from aggressive hacking attempts. As I'm not a coder, they've gently coached me on how to keep my blog safe and functional. ~eric.
A huge thanks from us Eric for your thorough and highly positive review! We're delighted that the Wordfence plugin has been a useful tool in keeping your site safe. Sharing our knowledge to increase your site security awareness along the way is a great bonus.
Don't lose your Authenticator codes. In order to get back in they have to delete all your stuff. Shame!!!
Truth telling about the Wordfence product. Wordfence works as advertised. Excellent - the best - customer service.
We're delighted that you're getting on well with Wordfence and the service you've received. Thanks for taking the time to leave us a five-star review!
Having WordFence really offers peace of mind that my website is secure and monitored for any threats. Their customer service is prompt to reply if there are any questions or concerns.
It's always pleasing to see that customers' minds are set at ease with Wordfence installed. We appreciate your review and 5-star rating of both the plugin and our Customer Support team!
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