The Wordfence WordPress security plugin provides free enterprise-class WordPress security, protecting your website from hacks and malware.Please note : If you visited a website and saw the "blocked by Wordfence" message, we did not block you. We sell a security software product and the owner of the website that you were blocked on is the only one that sets the blocking rules. If you have further questions please send an email to [email protected]. Thanks!
Written by the business, not verified by us.
Is Wordfence legit?
Wordfence (www.wordfence.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 67% of negative reviews; 99 of them were added in the last 12 months. Last updated 2026-09-05.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being exceptionally responsive, knowledgeable, and helpful when addressing technical challenges. People emphasize that having access to real human experts makes solving complex website issues much easier and stress-free.
Many users note that the security plugin is highly intuitive, powerful, and provides essential protection for WordPress websites. Individuals consistently appreciate the clear guidance and professional communication provided during critical security incidents and website restorations. Reviewers agree that investing in these services is completely worthwhile for maintaining online business continuity and overall peace of mind.
Auto-generated from all reviews of this business. For reference only.
EFFECTIVE PROTECTION, GOOD CUSTOMER SUPPORT. I run an Acupuncture clinic and am a Wordfence customer for at least 8 years. Since then I have no more intrusions or disruptions in my website. Wordfence application in my website keeps me continuously informed of the security status and advise corrections if needed. Additionally the customer service responds rather quickly and personnel pay attention to my concerns. This let me to have peace of mind and concentrate in my work. Highly recommended. Tian Shui/ Akupunkturmalmo.com
Reply from Wordfence2026-02-13
Thanks for taking the time to share your experience, and for being a long-time Wordfence user! We're happy to hear we've helped you secure your site and give you peace of mind so you can focus on your work. We really appreciate your recommendation!
Great tool and also great after-sales service. Highly recommended.
Reply from Wordfence2026-01-30
Thanks for taking the time to share your experience! We're happy to hear you're pleased with the Wordfence plugin and our support. We appreciate your recommendation!
Have been using Wordfence for all our sites since forever and the service has provided serious piece of mind. The free version is plenty powerful, but if you have an ecommerce or manage sensitive information, the Premium version is well worth the annual subscription. Customer service is human, prompt and professional. Cannot give it a high enough recommendation.
Reply from Wordfence2026-01-30
Thanks for taking the time to share your experience and for being a long-time Wordfence user! We're glad to hear we've been able to provide you with peace of mind over the years. We really appreciate your strong recommendation!
There have been several tmes in the last 10? years that I have called on WordFence because either a website had been hacked or there was a serious flag that went up. EVERYTIME, and almost seemingly immediately, they jumped into action and got my customer's issue(s) resolved. I cannot say enough good things about them and I am very happy to know that they have by back if I need them to.
Very good support - fast, efficient. We needed an app to kill bots before it hit Wordpress - but for their support alone i would give then high marks and recommend.
I had a problem with my scan, and the support agent was really helpful and patient. It took us almost a month (mostly because it was Christmas and New Year's), but the response was always quite fast and helpful!
I never thought it would happen to me but it did. My site was hacked and I had no clue what do. I contacted customer support and Wordfence was right on it. It was a great wake-up call/ learning experience as well. It was like buying a warranty and actually using it!
I have Wordfence Premium running on two commercial sites and the free version on a few other, non-critical sites. Both versions work great but what makes the Premium worth the price is the support and the little additional features that you can tweak for your particular requirements. I've only needed the support a couple of times, but when I have, they are there and 'on-it': Quick, knowledgeable, result focused and polite. All the characteristics you need when you are likely most vulnerable - under attack or threat of attack. If you run a commercial Wordpress site, Wordfence Premium is, in my opinion a must-have plugin.
Reply from Wordfence2026-01-09
Thanks for taking the time to share your experience with both our free and Premium versions! We're so glad we could help keep your sites secure and provide the support you needed. We appreciate your recommendation and are here if you need us!
These guys are awesome!! highly recommend!! very happy with the service and the prompt professional assistance they provide, definitely worth the investment, thanks again guys
Reply from Wordfence2026-01-09
Thanks for taking the time to share your experience! We’re thrilled to hear you’re happy with both our service and support team. We appreciate your recommendation!
The software works extremely well; I've been using it for years.
I was particularly impressed when I needed support and they really helped me. Thank you again for that.
Reply from Wordfence2026-01-09
Thanks for taking the time to share your experience and for being a long-time Wordfence user! We’re happy our team could help when you needed it, and we appreciate your feedback!
I count on Wordfence Premium to not only solve my issue but give me the background to understand the issue as it applies to the websites I mansge. Thank you, Phil.
Reply from Wordfence2026-01-09
Thanks for your feedback! We're glad our team could resolve your issue and provide the additional background you needed. We appreciate you counting on Wordfence!
I've used Wordfence for several years now and there isn't any other plugin I would trust with the security of my websites. I've never had any security issues when using Wordfence. Highly recommend.
Reply from Wordfence2025-12-12
Thanks for taking the time to share your experience and for being a long-time Wordfence user! We appreciate your trust and recommendation.
Wordfence has been an absolute game-changer for my WordPress websites. The level of security this firewall plugin provides is simply outstanding. What really sets Wordfence apart, though, is their support. Every interaction I’ve had with the team has been fantastic: fast, knowledgeable, and incredibly helpful.
Reply from Wordfence2025-12-12
Thanks for the great review! Our team appreciates you taking the time to share your experience with our plugin and support team. We’re thrilled to hear Wordfence has made such a positive impact on your site's security. We’ll be happy to help if you need any assistance in the future.
I will not build a site without Wordfence. Period.
I use Premium on my higher profile sites, and the free version on everything else. I always know what is happening on my sites, when they are being attacked, and when updates are required. Support team is quick and knowledgeable, and always get back to me quickly. Wordfence is a no-brainer for Wordpress.
Reply from Wordfence2025-12-12
Thanks for taking the time to share your experience with both our Premium and free versions! We're glad to hear our monitoring and support team have been keeping your sites secure. We appreciate your recommendation and are here if you need us!
Wordfence support was fast to respond, and helpful with their suggestions in how to resolve our issue. We've been using Wordfence for years and it has come through big-time stopping nefarious users from attacking our site.
Reply from Wordfence2025-12-12
Thanks for taking the time to share your experience and for being a long-time Wordfence user! We're glad our team could help resolve your issue quickly, and that Wordfence has been protecting your site effectively. Feel free to reach out if you need any assistance in the future.
As an amateur website owner who experienced a lot of hacks to my sites, I was pleased to learn how Wordfence could help prevent such attacks. Since getting the service 7 years ago, I never was hacked again that didn’t get stopped by Wordfence. This gave me great comfort seeing how easy it is to clean my sites using their user friendly dashboard. Recently it became necessary to cancel my online presence. To my surprise, cancelling and finalizing the refund of my last payments took mere seconds. In my experience, Wordfence is a very respectable company to deal with. Apart for the security aspects, they were extremely helpful in explaining how to clean a site that got attacked when I failed to do the required maintenance that Wordfence recommended over months of scans. I highly recommend them for site security.
Reply from Wordfence2025-12-12
Thanks for taking the time to share your experience and for being a Wordfence user for 7 years! We're so glad we could help keep your sites secure and provide the support you needed along the way. We appreciate your kind words about our team and your recommendation. We wish you all the best!
this security plugin is the most outdated and poorly designed plugin available.
support is non existent ... this plugin is totally unreliable
Reply from Wordfence2025-12-01
Hello, Mark. I see we followed up with you in two separate support requests, but we haven't received any reply. If you still need support, please submit a support request via the WordPress.org forums if you're using a Free license, and we'll be happy to help.
Wordfence Is the Only Security Plugin I Fully TrustWouldn't want to be without Wordfence…
Wouldn't want to be without Wordfence protecting my websites, as well as my client's sites, especially given the numerous hacks they've prevented for many years now.
Thanks Wordfence!
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