About Zoho
Data updated- Website
- www.zoho.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 180 reviews
- Replies to negative
- 21% (12/57)
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About this business
Zoho offers a suite of online web applications geared towards increasing your productivity and offering easy collaboration. Zoho's online office tools include a word processor, spreadsheet application, presentation tool, hosted wiki, notebook, CRM etc
Is Zoho legit?
Zoho (www.zoho.com) has a 3.7 out of 5 rating on OK.one, based on 180 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 29% give 1 star; The business has replied to 21% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-31.
What reviewers say
AI generatedReviewers had a great experience with this company. Many consumers find the platform incredibly easy to use and effective for centralized social media management and scheduling posts across multiple platforms. People appreciate that the system is powerful and allows for streamlined workflows, which significantly eases the workload for businesses. However, some customers also noted significant issues with receiving timely support, mentioning long waits or unresolved problems after multiple contacts. A few other people also felt that certain functional aspects of the software are difficult to navigate, and in some instances, billing issues occurred unexpectedly.
Auto-generated from all reviews of this business. For reference only.What people say
Worst Experience Ever
I have been a paying customer on Zoho Mail Premium, which clearly advertises a 40MB attachment limit. However, for a long time now, I have been experiencing ongoing issues sending PDF attachments over 10MB. Instead of sending properly as attachments, files are often converted into links, which frequently do not work properly on iPads or mobile devices. This issue has seriously affected my business operations. I have had to resend files multiple times, explain the problem repeatedly to clients, and waste valuable work hours dealing with something that should function correctly under a paid business plan. What is even more disappointing is the customer support experience. I have contacted Zoho support many times by phone and email and keep being told that the issue has been “escalated” and that someone will contact me. No one ever does, and no real solution has been provided. For a business email service, reliability and support are critical. Unfortunately, my experience has been extremely frustrating and stressful due to the lack of follow-up and resolution.
Zoho Social is a powerhouse for…
Zoho Social is a powerhouse for agencies and small businesses alike. It’s affordable, user-friendly, and packed with enough "smart" features to save you hours of manual work every week.
Zoho is easy to use and a great tool…
Zoho is easy to use and a great tool for business
Its a great platform to post on all…
Its a great platform to post on all social platforms at a single click! Easy to manage and flexible to use. Recommend it to All.
Horrible service, horrible interface, horrible customer service
Horrible service, smtp takes forever. Horrible interface, trying to find settings is like mining for gold. Horrible customer service, trying to cancel is like trying to get out of a time share.
Zoho Social makes it so much easier to…
Zoho Social makes it so much easier to post to mulitple platforms.
Brilliant platform
Zoho Social has helped us manage our clients social platforms efficiently and the reporting system provide downloadable matrices that enable us have ease in presenting to the clients. Well done. Definitely will continue using it...
If you're an agency trying to setup paid webmails for your clients this isn't the place to be
Signedup for Zoho SMB webmails.. I run a web design agency and I setting up webmails is part of my business offering. I've been using hosting webmails for a while and Zoho's pricing seemed attractive (they have a mobile app too). For a polished platform as Zoho I thought they had sorted out the signup process, but boy I was wrong. I signed up, paid for a yearly webmail for a client (very affordable pricing for the features) and on to adding my next client's webmail and apparently you have to become a partner. 10 days in and I still i'm nowhere to setting up webmails for my clients. Apparently for some reason even though I signed up from Canada & Canadian address I was placed in the US datacentre. But yeah the sign up process for an agency is a DEAD-END.
The Ultimate Growth Engine for Multi-Channel Social Management
My overall experience with Zoho Social has been excellent. It has completely transformed how I handle digital presence for multiple brands. Instead of jumping between tabs, I have a "single pane of glass" that handles everything from high-level strategy to daily execution. It strikes the perfect balance between power and simplicity, making it indispensable for anyone managing serious digital growth.
Zoho Social is a user-friendly and…
Zoho Social is a user-friendly and affordable social media management tool. It offers excellent scheduling, analytics, and team collaboration features, making it ideal for businesses and marketers. Its clean interface and Zoho CRM integration are major advantages. Overall, it’s a reliable platform for managing social media efficiently.
Great for the beginner
Zoho Social is a feature‑rich social media management tool that combines easy scheduling and reporting with smart AI help from Zia, making it much faster to draft posts, pick hashtags, and publish at the right time.
Best one for all scheduling needs
I have been using Zoho Social for a while, and I find it the best and most seamless for all my social media scheduling requirements!
Makes social media so easy
Makes social media so easy! This is been a game changer for our business.
We’ve been using Zoho Social to manage…
We’ve been using Zoho Social to manage our social media scheduling, analytics, and multi-platform posting, and honestly it has streamlined our workflow significantly. The platform is clean, easy to navigate, and the scheduling tools save us a huge amount of time across Instagram, Facebook, LinkedIn, and more. The analytics dashboard is especially useful for tracking engagement and identifying which content performs best. One thing we really appreciate is how business-focused the platform feels compared to many other social media tools. It integrates well into a professional workflow without feeling overly complicated. Customer support has also been responsive and helpful whenever we had questions. Overall, Zoho Social has been a solid asset for managing and growing our online presence, and we’d definitely recommend it to businesses looking for an efficient all-in-one social media management platform.
Zoho has been a great experience for me…
Zoho has been a great experience for me and my clients. They love the simplicity and functionality of the platform.
Powerful, affordable, and feature-rich
Zoho offers excellent value for money with powerful business tools, strong CRM automation, and deep customization options. While the platform can feel overwhelming initially and support may vary, it remains one of the best affordable all-in-one business solutions available today. Powerful, affordable, and feature-rich, though slightly complex for beginners.
I’ve really enjoyed using Zoho
I’ve really enjoyed using Zoho. It’s helped us run almost our entire business from one platform, which has made things far more efficient. We’ve especially found value in the social media tools, email hosting, and now Docs as well. Having everything integrated in one ecosystem has streamlined a lot of our day-to-day operations.
Helping to manage Social Media for our Brand
It is supportive tool and helping to manage Social Media for our Brand.
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