Yoybuy (yoybuy.com) has a 3.6 out of 5 rating on OK.one, based on 326 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 31% give 1 star; The business has replied to 75% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-10-24.
you pay a fee when converting your currency to usd because yoybuy accepts only usd you pay a fee when converting usd to cny because taobao accepts only cny you pay for domestic shipping to the yoybuy's warehouse you pay a service fee you pay a customs fee you pay a insurance fee you pay for the international shipping you pay a customs fee again
First item arrived totally broken. Although it was a breakable item, the packaging was poor (no space between inner and outer box). As I really wanted this, even if I was not conviced about their service the first time, I gave it another try. First problem, just like the first time, I made the order paid for the item plus $1,89 domestic ship., (consider their fees are quite high plus YOU have to pay paypal fees). Then they tell to pay another $8 for domestic shipping...again? The item took quite a long time to get to the warehouse. $2,00 if you want photos taken. Now we come to the shipping. Only a handful of options, most of them too expensive for a 1,350 kg item, on which you have to pay their fees and paypal's AGAIN. They said they would take no responsibility if I did not reinforce the box this time (another $5...), but the box is now too big for the cheaper method I chose and tell me to use another one, which would cost me another $23! I asked to tell me how much this could cost me BEFORE booking the new method, but no, they have already. To cancel the new shipping would cost me another $5!! This is ridiculous and shameful!! Be careful, the shipping calculator is only an ESTIMATE!! I hope they solve my problem. I can't afford this budget. Two stars only because they reply quickly. Choose another agent.
Scam do not trust this page they steal your money.
I wanted to post my comment about the scams that repeatedly block your account to keep your money, I do not recommend this company at all
Dear Customer, Thank you for your feedback, we appreciate it. If this happens, it may be a risk to the account or other reasons. Please don't worry, we will send you an email at the first time to inform you the reason. Please contact online support or email us!（[email protected]）We will help you to solve the problem.
They take away more of the commission for not wanting to send my scam articles
I do not recommend it, they are scammers
Hi, thank you for your feedback. I don't understand the trouble you are having with this message. We have a professional customer service team to solve all your troubles. Please contact our online customer service, we will definitely give you a satisfactory solution.
scam do not trust this page they steal your money, they steal everything from me
Hi, thank you for your feedback. I don't understand the trouble you are having with this message. We have a professional customer service team to solve all your troubles. Please contact our online customer service, we will definitely give you a satisfactory solution.
I do not recommend this page, it is completely a scam, I will upload a proof of conversation, they want to keep your money, scammers
Hi, thank you for your feedback. I don't understand the trouble you are having with this message. We have a professional customer service team to solve all your troubles. Please contact our online customer service, we will definitely give you a satisfactory solution.
do not trust this page is a complete scam I do not recommend it
bad, bad bad, bad
Hi, thank you for your feedback. I don't understand the trouble you are having with this message. We have a professional customer service team to solve all your troubles. Please contact our online customer service, we will definitely give you a satisfactory solution.
They blocked my access to the page and kept my money! This page is a scam I do not recommend it
Dear Customer, Thank you for your feedback, we appreciate it. If this happens, it may be a risk to the account or other reasons. Please don't worry, we will send you an email at the first time to inform you the reason. Please contact online support or email us!（[email protected]）We will help you to solve the problem.
They blocked access to the page without being able to withdraw my money, I do not recommend it! they did not send my purchases
Dear Customer, Thank you for your feedback, we appreciate it. If this happens, it may be a risk to the account or other reasons. Please don't worry, we will send you an email at the first time to inform you the reason. Please contact online support or email us!（[email protected]）We will help you to solve the problem.
I can't change my address to send the items I work with dropshipping and you can't prohibit me as a client to which place I want to ship to because you, dropshipping is my business, you're going to make me lose my job for trusting you I want a solution quick! user : erabinho
excellent quality and good service, they always help me with every question I have and the agents are very kind, I am very happy
I placed order with yoybuy and the customer service helped me at every step including the waybill which is very great. It was the first time I used a proxy service. Sometimes the system fails to calculate the service fee of your order which can be annoying, because then you need to pay the difference in another transaction. They packed my parcel very well as it was a 6.6KG parcel but nothing got damaged except for a pack of postcards that got dents on its box.
The customer service was really helpful. Very happy with services. Thanks to Yoybuy!
I have done a lot of purchases and the experience has been great! Very good customer service, solving all your doubts! I would definitely buy again Again!
Very good taobao agent Very fast services and helpful staff
Purchased a servomotor for $65. First email: "that price is with domestic shipping. Please pay us an additional $333,-" Okay, hefty shipping costs, but could be. So we paid. Then we needed to send pictures of our ID's, although it was bought from a company account. "No, we need your personal passport, we need to confirm the order is made by yourself.." Ok, we provided censored copies. Next.. "your address is not complete, it misses the province." Yes, Holland is a tiny country, province isn't used here, you have the full addres so please go and send it already. "No, we need it." "Oh, and when you changed the address, please make another payment (small $10) so it gets updated in our systems". Sigh, ok, we filled it in and payed another $10,- We are 2 months into the order now and it is not shipped. We did recieve photo's of our products, AFTER we paid them for that of course. We requested a status update. "Your item is considered 'dangerous' by China parcel companies, so you have to pay us extra for shipping." A servomotor, dangerous? "It has electricity in it and magnetism" .. We provided the manufacturer's instructions for handling the servomotor, which of course is NOT dangerous and should only be package carefully to not bend the purtruding shaft as that would make it unusable. A dissappointment as it seemed they could provide a service in getting goods from Asia, but we now believe most 5 star experiences here are bots/paid and fake. Stay away and save your money
My experience is good, I had no problems with them, on the contrary, they helped me a lot in making correct shipments, dividing sensitive products from normal products, so that the cost is cheaper, I like the customer service area, they are very people friendly and help you solve all your doubts.
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